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Store InformationStore Info
Full Rating Profile
Xotic PCCoupons
    • Address: 4000 Lowell Circle Lincoln, NE
    • Contact: service@xoticpc.com
    • Phone: 402-466-2090
    • Customer Support: 877-289-9684
    • Business Hours: 8:30-5:30 M-F
    • Fax: 202-478-2870

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.02/10 8.02/10
    Chance of future purchase: Rating 9.29/10 9.29/10
    Shipping & packaging: Rating 9.09/10 9.09/10
    Customer service: Rating 9.56/10 9.56/10
    Return/Replacement policy: Rating 8.28/10 8.28/10

What is this?

2,067 Customer Reviews

Rating 10/10
5/5
modified review posted

"Excellent service. sales rep responded very fast to both emails and calls. i haven't received this much attention from a computer reseller ever. tech support was amazing as well. i was automatically attended by a knowledgeable person. the sales team was also very knowledgeable and answered ever question i could throw at them. overall one if not the best experience ever!"


Rating 10/10
5/5
modified review posted

"I am very happy with my Sager gaming laptop. I haven't had any problems with my laptop that would fall on the responsibility of the manufacturer. Xotic PC's Customer Service Department personnel were extremely helpful throughout my purchasing process. I will definitely purchase all of my future PCs from Xotic PC! Thanks guys!
V/R,
D. Williams
"


Rating 10/10
5/5
modified review posted

"The PC is great. I've had no serious issues, and any problems I did have weren't because of Xotic's service, it was usually a Windows issue or something they wouldn't have caused anyway.

Customer service was great, I had a some problems during the ordering status but I got them solved extremely quickly with their staff.

I have no complaints, I got exactly what I ordered with no issues.
"


Rating 10/10
5/5
modified review posted

"Excellent communication and follow up through the build process. Will be back. "


Rating 8/10
4/5
modified review posted

"I have placed several orders from Xotic PC and have always had great experiences with the service they deliver. I had one issue with the hardware I purchased from them but they quickly pointed me in the correct direction to get it resolved. One thing that I really appreciate is that they always deliver the computer to me before they promised it. Way to over deliver. I will definitely be back to order my computers from them in the future."


Rating 10/10
5/5
modified review posted

"Tanner did a great job helping me to build my system, this guys are awesome. Will shop again there any time and will recommend any time."


Rating 10/10
5/5
modified review posted

"When I stumbled across XOTIC PC looking to buy a gaming laptop I was surprised how competitive their prices are. I looked at Dell, Origin, Falcon, Toshiba, etc. XOTIC PC prices and choices for upgrades are very good. The laptop I ordered with all the options I was looking for was several hundred dollars less then other sites and with free shipping. There was no hidden charges and the estimated delivery date was on time. I recommended this site to anyone looking to buy a computer."


Rating 10/10
5/5
modified review posted

"i bought a gaming laptop from xotic around Christmas of 2012 i received it some time in January. the laptop has been fantastic and i have not had one problem out of it yet, i also ordered the custom skinning for my laptop which add some time to my build but it came out awesome and i really love having something that stand out form the rest. the person i ordered my laptop with was Hutsady, he was great. my laptop had a snag here and there with the skinning process but Hutsady was always there when i had a question he always responded very quickly to my e-mails and live chat request, was very polite and would go and check on my laptop for me and come back with the answers to my questions i would highly recommend this company and there services. "


Rating 10/10
5/5
modified review posted

"I am very pleased with the service and support I received on my purchases from Xotic PC. One of my orders was delayed due to an issue that was found during burn-in testing. While the order was delayed I appreciated the testing to ensure that I received a quality product. Also, the customer service team was very helpful with the ordering process.




"


Rating 10/10
5/5
modified review posted

"I purchased a Sager NP9130 from XoticPC back in late January. The laptop performs amazingly. I was recommended this brand of laptop as well as the site from a friend. I was told that Sager was a great company if you were geared towards gaming. I am an avid gamer but as well as a student that does a lot of CAD work, so I was in the market for something that could handle the latest games as well as the latest cad software. And XoticPC was able to answer this with providing a fully customizable Sager laptop with a price that cannot be beat by other mainstream providers like ASUS, Dell, or HP. I am a devoted ASUS fan but the design of the Sager laptop is so simple yet houses, one hell of a PC. So the answer was simple when trying to find a laptop on XoticPC. I would definitely recommend anyone trying to get a gaming laptop to check out Sager on XoticPC for great prices as well as selection for custom laptops."


Rating 8/10
4/5
modified review posted

"I normally do not take the time to post a review, however I take customer service very serious. When I my machine had an issue which required some complex warranty consideration, Xotic has provided a solution. "


Rating 10/10
5/5
modified review posted

"I purchased 2 Sager NP9370's about 3 months ago, fully customized to my liking. The customer service reps were very friendly, and I had no issues talking with them throughout the entire order process. Before ordering from XoticPC, I'd never really heard of them except from a few different forums. After looking at the different reviews, and looking on the site myself, I knew I'd found the perfect site to order the laptops. I definitely recommend XoticPC to everyone that needs a great gaming computer."


Rating 10/10
5/5
modified review posted

"Great laptop and desktop seller with a very easy to use site. Allows for a lot of customization of the products, all with fairly reasonable prices. Building, customization, and shipping all happened fairly quickly (within about a week), and the computer arrived in great condition, and still works wonderfully. I'll definitely be coming back in the future."


Rating 10/10
5/5
modified review posted

"Xotic PC is an amazing company. From the very beginning they helped me step by step through my purchase. When I had any questions a simple chat with one of there reps cleared everything up! You will get the best value for your money! The Sager laptop I built should have cost so much more than I bought it for.

I will admit, I was a bit skeptical about my purchase in the beginning because I have never heard of Sager or Xotic PC until a friend recommended me. I have had my Laptop going on 4 months now and couldn't be happier! This thing is a beast. and Xotic PC made it happen. You guys definitely gained a returning customer!!

-Dino
"


Rating 10/10
5/5
modified review posted

"Overall I have to say I am extremely pleased with the level of service Xotic PC has given me. There were a few bonuses that I did not sign up for that came with the PC I was purchasing for a given price bracket that I received unexpectedly.

On top of that the interaction I had with the service was very good, we solved problems quickly and efficiently and I didn't have to go through any automated processed and was able to talk to a person immediately (huge bonus to me, I hate those automated phone systems).
"


Xotic PC is a Merchant Member! Learn more

Xotic PC is a merchant member
Xotic PC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,912 merchant members.