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  • Xotic PC Xotic PC Elite Status
    • Address: 4000 Lowell Circle Lincoln, NE
    • Contact: service@xoticpc.com
    • Phone: 402-466-2090
    • Customer Support: 877-289-9684
    • Business Hours: 8:30-5:30 M-F
    • Fax: 202-478-2870

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.06/10 8.06/10
    Chance of future purchase: Rating 9.25/10 9.25/10
    Shipping & packaging: Rating 8.83/10 8.83/10
    Customer service: Rating 9.37/10 9.37/10
    Return/Replacement policy: Rating 8.63/10 8.63/10
Rating 10/10
5/5
2014-11-13

"I ordered a gaming laptop and had Xotic boost its thermal management. They did a clean job with the upgrades and got it to me fast. No problems with the build so I will definitely return to them when I need a new system."


Rating 10/10
5/5
2014-11-13

"I didn't have the time to build the custom PC I wanted for gaming, Xotic PC fulfilled every need for the best price on the market. They were very knowledgeable and helpful with recommendations. They had all the latest items in stock and had the best deals for 2014! I highly recommend them! Tracking and shipping were very on point ! "


Rating 10/10
5/5
2014-11-13

"While my MSi computer had driver issues (MSi's fault) Xotic support went above and beyond the call of duty trying to help me fix something that wasn't even their fault. They delivered the computer to me at a very reasonable pace and I am very happy I bought through them."


Rating 10/10
5/5
2014-11-12

"Xotic is a great company. I ordered my Alienware 18 from them back in May and the communication and response from them regarding all my questions was quick and always helpful. The laptop was delivered in perfect condition and it has been running great to this day. They followed up with me regarding my order to make sure everything was ok and I actually just placed a new order for a Sager from them about 2 weeks ago and they provided me with the same high level of service with this order as well. I really am glad to have them for all my laptop needs."


Rating 10/10
5/5
2014-11-12

"Laptop ordered and received within time frame requested. Updates along the way were frequent. The laptop received has worked great since it arrived, and without bloatware! The only comment I have is that the battery life of the laptop is really shorter than what is indicated on the website. I wish XOTIC PC indicated what conditions they ran the laptop under to get the stated battery life.

I would definitely consider XOTIC PC first the next time I want to purchase a customized computer.
"


Rating 10/10
5/5
2014-11-11

"Detailed excellent service with lots of personal care for each customer. Fast shipping computer was very well packed."


Rating 10/10
5/5
2014-11-11

"I ordered a Sager NP9377 (Clevo P377SM-A) from Xotic PC several months ago fro my college and gaming needs. I couldn't be more pleased with both their product, quality control/assurance, and their customer service. They kept me posted throughout the ordering process, and continued to check up on me for a long term assessment of their product. The guys at Xotic PC are great! You can easily reach them by email (expect a quick reply)."


Rating 10/10
5/5
2014-11-11

"Customer service was excellent. The laptop arrived with one major and some minor problems and all were resolved in a very satisfactory way through Xotic.

Very likely that my next computer will be from them.
"


Rating 10/10
5/5
2014-11-11

"I have nothing but praise for Xotic PC -- from the customer service and timeliness to the functionality of the product itself. I would definitely recommend to anyone looking for gaming PCs/laptop options."


Rating 8/10
4/5
2014-11-11

"They were very friendly and helpful, the purchase process did have a few snags- they ran out of one part I ordered in between the order and some payment troubles. However, the people were always helpful and we eventually got it all solved."


Rating 10/10
5/5
2014-11-11

"The service I received from Xotic PC was fantastic. At every point of the process I knew where my laptop and its components where, and I knew the name of the person working on it. I wish all of my custom laptop purchasing experiences went as well as my purchase from Xotic PC"


Rating 10/10
5/5
2014-11-11

"When I called there wasn't any long wait time and they were helpful and answered all my questions to the point. I bought a sager laptop and I am very pleased with it as well. Their prices are hard to beat for what you get to pick and choose. You don't see that with the big names like dell,hp ect. That's the main reason I went with them. They did a good job with shipping considering they make ur item from scratch only took a couple weeks and the direct payment option is nice. Definitely will come here when i save up for a PC "


Rating 10/10
5/5
2014-11-08

"Service from Xotic PC was exceptionally good. Frequent updates were provided during the assembly process. Any questions were addressed within 24 hours, responses were clear and helpful. They followed up after a few months, on the performance of the laptop i purchased, to make sure there were no issues. All-in-all I've been hugely impressed at the service and high-standard of care displayed by Xotic PC!"


Rating 10/10
5/5
2014-11-07

"My Sager Laptop came within 2 weeks and I've been using it since. No problems so far."


Rating 10/10
5/5
2014-11-07

"After many hours of researching the best value for my new gaming laptop I decided to go with a Sager from Xoticpc. Their site/service is top notch, Their online support was always quick to answer questions. They processed my order very quickly and before I knew it there was a beast of a machine on the delivery truck. It came in perfect condition and has performed flawlessly. Will definitely use XoticPc in the future."


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Xotic PC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,446 merchant members.