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RatingsRating
Store InformationStore Info
Full Rating Profile
Xotic PCCoupons
    • Address: 4000 Lowell Circle Lincoln, NE
    • Contact: service@xoticpc.com
    • Phone: 402-466-2090
    • Customer Support: 877-289-9684
    • Business Hours: 8:30-5:30 M-F
    • Fax: 202-478-2870

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.83/10 7.83/10
    Chance of future purchase: Rating 9.13/10 9.13/10
    Shipping & packaging: Rating 9.00/10 9.00/10
    Customer service: Rating 9.47/10 9.47/10
    Return/Replacement policy: Rating 8.33/10 8.33/10

What is this?

2,142 Customer Reviews

Rating 10/10
5/5
modified review posted

"I put a lot of research into who to purchase a laptop from, and which one to purchase and as to what upgrades I'd like with it. I went with Xotic-PC and do not regret my choice, I will definitely be shopping from them in the future. The order was quick, I ran into an issue with having to change my order after I made it due to financial issues and it was changed within the day due to their fast service and ability to call me about the problem to double check what was going on. I would suggest this company to everyone."


Rating 10/10
5/5
modified review posted

"The product was well assembled and delivered to my doorstep in good time. XoticPC kept close follow ups with me throughout my first few months of using the new system and the hiccups I experienced with it.

Their service is commendable and they genuinely seem to strive to keep their customers satisfied even after the sale has occurred. Kudos to XoticPC.
"


Rating 10/10
5/5
modified review posted

"Xotic PC was nice to deal with during my gaming laptop purchase. I picked the cash route and it did take a bit of time, but it was expected with snail mail and processing. The laptop came perfectly as described and modded to my specifications. When I first ordered it, I spent a great deal of time talking back and forth with customer service about the status, and they were very helpful and quick to respond. At one point, someone did not know the answer to my question and quickly found out, and sent a follow up email and attached all the information and follow through they had with their co worker. They are surprisingly transparent, it's appreciated."


Rating 10/10
5/5
modified review posted

"I am very pleased that I bought my laptop from xoticpc.com. They answer everything for you so that youll get the best product for you. They are also very knowledgeable to their products and would really give you the best deals and products on your budget. I would definitely refer my friends and everyone i know if there are buying a laptop or computer. I cant wait for my next purchase! Best customer service ever."


Rating 10/10
5/5
modified review posted

"The service provided from the point of even thinking about buying was just amazing.

my new laptop is everything i ever wanted, tailored to my needs.
"


Rating 10/10
5/5
modified review posted

"I bought an Asus G75 Laptop from Xotic PC and it has been awesome. They were also very prompt with my order and answered all of my questions. I am grateful I went with them instead of other companies. "


Rating 10/10
5/5
modified review posted

"I have purchased 2 computers from Xotic PC and have been really impressed by their outstanding customer service. They really go to great lengths to satisfy their customers. I had a need for rush service on my second purchase and Tanner did a great job at quickly expediting the build and shipment. Thanks Xotic, you rock!"


Rating 10/10
5/5
modified review posted

"They worked with me to ensure I got the laptop as soon as possible and it works great!"


Rating 10/10
5/5
modified review posted

"I really liked the service and assistance in ordering my computer that I received from this company. I especially liked the multiple methods of contacting them . They were very punctual in responding to my emails, webchat and phone calls. Great customer service and knowledgeable expertise."


Rating 10/10
5/5
modified review posted

"After some debate on whom to buy my new pc from I finally settled on XOTIC PC. XOTIC PC had the widest selection of computers and parts, not only that but the price of my Sager notebook was cheaper on XOTIC PC then from Sager itself. In addition, customer service was excellent and when I needed to talk to someone, it was just, an actual person not an automated response. Needless to say I was extremely satisfied with the service I received from XOTIC PC. I can say with one hundred percent certainty that the next computer I buy will be from XOTIC PC."


Rating 10/10
5/5
modified review posted

"This computer is great. It came with everything I requested and is fast as can be. Would recommend them to anyone. Price was way cheaper than Amazon, Newegg, BestBuy etc for comparable products."


Rating 10/10
5/5
modified review posted

"Everyone at Xotic was extremely helpful with the ordering process and follow through with every step of my order. All questions were answered clearly and quickly and it seemed like they were always willing to do whatever they could to make the experience seem as easy as possible. "


Rating 10/10
5/5
modified review posted

"Outstanding company, great customer service, and a wide range of products that are well-priced. I highly recommend Xotic PC and plan to make them my one and only place for buying laptops.

Service was great and they helped me resolve any issues with my order. Was a pleasant surprise to find a company that has real customer service and works with their customers.

Was a bit skeptical going in - never heard of Xotic PC and really didn't have much experience with buying laptops. A lot of different places spoke very highly of Xotic PC and I understand why. Very glad I went with them and will absolutely shop there again!
"


Rating 10/10
5/5
modified review posted

"I ordered a Sager 9150 laptop from them back in March and the process was smooth. The staff was very helpful with processing a military discount. I ordered rushed shipping due to impatience and it arrived on time and in perfect condition even though I cannot say that about most packages I order. I will definitely use them again."


Rating 10/10
5/5
modified review posted

"XOTIC PC is the #1 in Customer Service and payment options for people who live in the USA or outside countries. They have tons of customization options for your Desktop or Laptop. The have options to "Rush Build" your computer and Fast shipping options to make sure you get your PC to your door ASAP. I got the SagerNP350/Clevo 350Et and It is awesome.
XOTIC is the Best Reseller in Computer/IT

The Only Problem is that Sager Computers are not "Widely known"
"


Xotic PC is a Merchant Member! Learn more

Xotic PC is a merchant member
Xotic PC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,902 merchant members.