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Stores > Xotic PC

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Xotic PC Xotic PC Elite Status
    • Address: 4000 Lowell Circle Lincoln, NE
    • Contact: service@xoticpc.com
    • Phone: 402-466-2090
    • Customer Support: 877-289-9684
    • Business Hours: 8:30-5:30 M-F
    • Fax: 202-478-2870

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.58/10 7.58/10
    Chance of future purchase: Rating 9.21/10 9.21/10
    Shipping & packaging: Rating 8.90/10 8.90/10
    Customer service: Rating 9.43/10 9.43/10
    Return/Replacement policy: Rating 8.41/10 8.41/10

What is this?

2,636 Customer Reviews

Rating 10/10
5/5
2014-07-24

"I've purchased from XoticPC three times, now. The salesmen are knowledgeable and helpful. They always do their best to answer every question you might have and will check with their techs and production people to make sure their info is accurate. They've never done me wrong. I'd recommend XoticPC to anyone."


Rating 10/10
5/5
2014-07-23

"The service was absolutely incredible and very informative. Since purchasing through Xotic Pc I am more involved in community challenges through your Facebook and Instagram page. I appreciate all the help. "


Rating 10/10
5/5
2014-07-23

"This is the best online store I've ever dealt with, they really try to get you the best experience and they actually achieve it when it comes to their communication with the costumer. I was in a rush to get my product because I was moving out the country, when I told the salesman, he told me what to do to get it as I wished, I followed the procedures and everything went well. Really happy, I wish I had this kind of experience here in Brazil."


Rating 10/10
5/5
2014-07-23

"I have ordered several custom PCs/laptops from various vendors (Gateway, Dell, Toshiba, and HP to name a few) over the past few years and I must admit that this was, by far, the best of the bunch. Top notch customer service throughout the entire process. They send constant status updates so you know exactly what is going on at any given time. I ordered the GIGABYTE Q2556N-CF2 and I love it. Great value for such a powerful machine and I do absolutely everything with my laptop. Xotic PC is my only choice now for custom built laptops. I highly recommend it."


Rating 10/10
5/5
2014-07-22

"I wanted a laptop with customized wrapping/paint, and Xotic can do it for much cheaper than Alienware, Falcon Northwest, etc. You definitely pay a premium for the brand name with those companies. Xotic made the process quick and easy, and my laptop came out looking great.

If you want the best combination between price and customizability, Xotic is the way to go.
"


Rating 10/10
5/5
2014-07-22

"
My experience with Xotic PC has been nothing but great. Anytime I requested info, order status, or anything like, I received prompt responses.
I love my new laptop, everything works great, and it was easy to set up. Im pretty computer literate, and had no problem adjusting to Windows 8 (coming from Wndows Vista).
"


Rating 10/10
5/5
2014-07-21

"I spent week after week on custom laptop websites trying to get all the power I wanted packed into a 15.6" laptop without breaking my budget. I was simply stunned at the wide variety of modifications that I could make to each laptop. Xotic Pc combines price, power and quality all into one big package of awesome!"


Rating 10/10
5/5
2014-07-21

"Service was good. Got the Laptop I ordered, and on time. Service was great, with any questions asked being answered within a business day, usually within the hour if during hours of operation. Laptop works great!"


Rating 10/10
5/5
2014-07-21

"I ordered my new MSI GS 70 through Xotic PC in February. The experience was very smooth, and I appreciated the customization options as I placed my order. I was able to easily tweak the system's specifications to meet my needs exactly.

The laptop arrived on time (if not a day or two early), and I got regular email updates as the system was being built. This level of communication really helped boost my comfort level and trust in Xotic PC. It was great to be able to follow along every step of the way.

I also received a follow-up email several months after receiving my laptop, just checking in to see if everything was working out well. It was a nice personal touch that makes me feel like Xotic PC will provide excellent support if and when I do need it. For now, though, my MSI GS 70 is perfect!
"


Rating 10/10
5/5
2014-07-18

"I bought a Sager NP-8255-S and at about 8 months later it still works amazingly, looks awsome, and is just as heavy as the day I got it. :D

Their service is absolutely amazing and if I ever want another super powerful laptop I will get it from them!
"


Rating 10/10
5/5
2014-07-18

"The customer service is great from start to end. Any concerns or questions I had were answered. I would buy again from Xotic PC. "


Rating 10/10
5/5
2014-07-18

"first laptop from them, and I was blown away by the friendly and communicative customer service thru out the process. when I received my laptop, ive never been happier with a customized order. Great company, great people, and quality product. well worth the price"


Rating 10/10
5/5
2014-07-17

"I wanted to buy a new laptop but knew I would want to upgrade it to better suit my needs. I spent a significant amount of time researching and deciding which company to buy and customize a new laptop with and ultimately decided on Xotic PC. I went with them due to the size of their laptop selection, the number of customization options, and their overall reputation.

After deciding on the model I wanted and customizing/upgrading almost every aspect of it, I placed my order. They kept me updated throughout the process, from parts to installation to QA to shipment. I've had my laptop for about half a year now and I could not be happier with the final product and the service provided by Xotic PC. I happily recommend them to anyone seeking a new machine.
"


Rating 10/10
5/5
2014-07-15

"Great customer service! Ships to APO! Will make future orders with them"


Rating 10/10
5/5
2014-07-15

"I made a purchase a Sager NP9380-S, as well as customizing a few things on the order such as adding a SSD, upgrading the wireless card and processor. I am extremely happy with how my laptop came out it was shipped in the time frame that they stated when I ordered the machine and was kept up to date on the order status. After of owning it for a few months something did go wrong with the laptop it just stopped turning on period I contacted Xotic and they setup a repair for me shipping was paid for and I got the machine back repaired and working 100% just a few days later. Overall I'm very happy with my experience and plan on sticking with them if I make another laptop purchase in the future!"


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Xotic PC is a merchant member
Xotic PC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,640 merchant members.