Computer Hardware & Software
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"My recent order works perfectly. I am usually a little apprehensive when making a high dollar commitment over the internet, but your server was very secure and allowed me to make my purchase quickly and accuratly. Not only was packaging of my parts excellent, but the shipping was very fast. The best thing part I like is though your merchandise is high quality, your prices are the best I have seen. I could not have asked for any better over-all service than what I received from your company. Thanks for everything...I WILL BE BACK!"
"Ordered cable through ebay. Paid in advance. Seller later notifies that cable no longer available. I leave neutral feedback with facts. They leave negative feedback stating a mutual cancellation. No such agreement. Seller has strong pattern of very shakey business practices. If you deal with them be ready to invest a bunch of time in after sale issues."
"I have done buisness before with X Technology, and thank you again for delivering a great quility PC in excellent condition all tested for a great price, packaged and delivered very secure with tracking number also Excellent customer service - Yuri goes over and above to answer any and all your quistions.I will definitly do buisness again!! TOP RATING "
"my first purchase was made in 2001. everythink was fine. in october i upgrated my computer. i'm very satisfied.everyone i'v met was helpful and frienly.I'll be back."
"Excellent local computer company! I bought a couple of systems from XTechnology for a local college and is very much satisfied with the quality of work. I had no issues with this company and the computers were delivered in time allocated. I will gladly do business again. "
"I purchased an AMD 64 4000+ mobile processor from them on 11/5/05 fo $187 + $15 for 2 day shipping. I went to their website on 11/8/05 and discovered not only did they cancel my order, but they then raised the price from $187 to $422. When I called the company about this, they claimed that they had no record of my transaction and told me to re-order the item. When I asked if they would honor the original price of $187 they would not. After conversing with the sales rep on the phone for several minutes regarding the price change, he hung up on me. I have filed a complaint with the BBB regarding this."
"SummaryX Technology is a SCUM!! STAY AWAY FROM THEM!!DetailsI ordered Canon LiDE 80 scanner ($126.00 at their site, Street price $129.99, manufacturer discontinued). I thought that if it were actually out of stock, they would cancel my order. Unfortunately that did not happen. The item was in fact out of stock, but they shipped a different model (Canon CanoScan 3000ex, $50.00 at their site, Street price $49.99) immediately without my permission. To make the matters worse, they charged on my card $126.00 plus shipping for such a cheaper model!! I complained to them and asked return instruction. They never replied. So I refused the delivery. Later they refunded $126 but refused to refund shipping charge!!Interestingly, Canon LiDE 80 is still at their site as if it is in stock. I suspect that they list discontinued items without telling whether they are actually in stock or not to attract potential buyers and sell them cheaper models at much higher price. I totally hate such a dishonest practice.Edited on 12/7/05After I read Reseller Reply to my Review, I found that X Technology is not only a scum but also a TERRIBLE LIAR!!>Product price was mistaken and corrected right >after purchase made, Price has never ever been corrected! $126.00 plus shipping was charged on my card and no correction was made later.>customer never return the phone calls, no emails.Wrong! I sent two email messages to them with detailed complaints. What more information do they need at all?>We did ship the other scanner after several >emails and calls to suggest some substitution.Another lie! I ordered at 10:40am on 10/14/05. They called me and left message on my answering machine that the item was out of stock at around 1:00pm on the same day. (I was out of town at that time.) Immediately after that (1:38pm on 10/14/05) they sent me an invoice with the model name CanoScan 3000ex instead of LiDE 80 and the UPS tracking number! I came home at night and I noticed their telephone message and the invoice in my email inbox. I immediately sent them an email message asking cancellation of my order. However the (wrong) merchandize was already in UPS shipping process (UPS record shows Origin Scan at 8:56pm on 10/14/05). They did not wait for my answer and shipped a different model without my permission on the same day as my ordering!I strongly advise all potential buyers to stay away from X Technology. They are constantly telling lies and do dishonest practices as also attested by many dissatisfied customers."
"This was my 18th purchase from this company and I couldn't be more pleased. Due to a situation that was no fault of X-Technologies I needed the computer by an earlier than expected date. T.I., my customer service rep, went out of his way to make sure I had the unit in my hands at exactly the time I needed it. Kudos to T.I. and thanks to X-Technologies!"
"I ordered a fully customized system from xTechnology. I had a very good idea of the components that I wanted in my new PC (moderate top range, no frills, but graphics oriented for me as a power home user). They were the only store that I found that was able to offer all the components that I had on my wishlist. I was pleasantly surprised that I was able to construct my system starting with one of their barebone kits, add all the desired components, have it built and tested, and shipped for a price that was only about $100 more than the sum of the components (if I had bought them each respectively from the cheapest online merchants). Well, call me lazy, but not having the hazzle of bolting together a top notch PC was well worth a hundred bucks !!! And I also found it curious that they shipped my system for only $25, about a quarter of the amount that I paid with other well-known retailers. I was very impressed with their encompassing quality approach - from website, web system configurator, phone tech and sales support, order handling, order tracking etc. Everything went smooth, and my xTechnology sales representative (Tony) was extremely knowledgable, helpful, friendly and proactive - both during the order and for one follow-up conversation. The order documentation and shipment information was perfect. I received the system in great shape, on time, assembled as promised, with all the components documentation in the shipping box. The system is cleanly and neatly built - actually looks better than if I had it put together myself. I want to highly recommend xTechnology, if you are in the market for a upper midrange to high end system and you have specific components on your wishlist. Great customer service, amazing prices. Everybody who is in the market for a customized system should seriously consider buying from them. Just price out your dream system, and decide for yourself. I told two coworkers who are in the market for a new home system about my experience, they checked xTechnology's website, and they couldn't believe that they could actually build a system fully to specs for about half of what one would pay at the big retailers. I will certainly keep xTechnology on the top of my list when I need to buy a top ranks customized computer in the future. Two thumbs up - actually four, because my wife loves the new PC too."
"This is the second time I bought a barebones unit from X Technology in the past month. After my first purchase I was impressed by the service and prices so ordered another unit for a friend. I ordered at about 10:30pm on 3-4. I receieved a confirmation notice and then watched as the order processed on Mon (3-7). After sitting in the stockroom for four days I emailed the evening of 3-10 and got a reply the next morning from Yuri saying the unit would ship the middle of the next week. At the same time I got a response from Yuri, I also got a detailed order confirmation. I ended up calling Yuri and speaking with him and he said that the computer was scheduled for assembly that day (Friday) within the 7 day window that they give themselves. I replied that I thought that for just assembling a MB,CPU,FD and memory into a case that seemed to be a little slow and that my customer would not be happy and if it would speed things up just ship me the parts. Yuri said that he would try to expedite the process. True to his word the unit shipped out Friday evening, from Cleveland, and I received it Monday, in Ann Arbor, MI. My feeling is that something got lost in the order processing but X Technology made every effort to get it right and succeeded. In sum, I would buy from XTech again without hesitation but I would also follow up if I did not receive the detailed confirmation. Good product, service and prices will bring me back again. "
"Xtech Rocks, and this following excerpt was taken from an email I sent them directly -Just wanted to give you and your team a big thanks for providing such a great service. Your equipment is grade A, and the expectations I had ofthe systems performance has by far been exceeded with live testing and application - Believe me I put this thing through the works. Thissystem is lightning quick and multitasks like a dream. The packaging and turnaround time promise for delivery was right on the mark. The date youspecified, was the date I got it. The care you took to prevent damage to theequipment and small stuff like covering up corners and lids connectors withmasking tape is so appreciated. The assembly with the parts I did order was impeccable. My Scorpio Mid Tower Case was absolutely spotless like abrand new Lamborghini and I just stared at it for 30 minutes, before I evenbegan to open it up and customize it.Perfect service from A-Z, can't stress that enough and I'm proud to havecomplemented my multimedia center deployment with this sharp looking centerpiece in my living room. Work of art :)-You guys rock!User - California."
"XTechnology been, so far, the place I shop the most online. They have great prices, fast shipping and always keep you informed about the status of your order. Ordered a AMD64 3000+ on the 13rd, the item was at my door on the 15th!Keep up the outstanding job, XTechnology! "
"Ordered quick and easy. Shipped it to me very quick and was very pleased with the overall process. The only thing was there phone number. It was very hard go get through and talk to someone as there lines were always busy."
"Hi......after much searching, I found Xtech and customer ordered a system for my son. I was very happy with the flexibility of the build, the price, shipping, and the customer service - which were great!I would certainly shop here again!Thanks!K. Webster"
"absolutely amazing! I went with these guys because I saw that they were rated high, and now I see why.I ordered 2 motherboard/cpu/memory combos from them. I got the items in 5 days, and that's counting a weekend in the middle, and during the Christmas shipping season! I was very pleasantly suprised. All of the items were packaged very well, and work great. I didn't do alot of checking around, but for the items that I bought, their prices were as cheap as any other site I went to.I especially liked their configurator, which lets you modify the base system you buy. I also liked that they didn't add upgrades by default like some other sites do.I know I sound like a paid advertiser for these guys, but I am just so pleased with the service. I will definitely be shopping with them in the future."
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