5/5

posted Aug-15-2004

ResellerRatings.com TOP REVIEWER!

"Like some others, I ordered 2 of the video cards they had for sale. They shipped within 1 day, and arrived quickly and well packaged.

I haven't had a chance to test the video card, but found out that Woot had had some people that had bad ones, and offered a full refund, a $15 credit back to all customers that didn't take the refund, and made certain that the manufacturer would honor the 1 year warrantee on the cards.

I challenge anyone to find another online retailer that would bend over backwards to make certain that every customer was satisfied on a deal that went wrong for a few people. Especially when they state on their site that they don't (normally) do refunds!!

To me, my impression of this company is embodied by their name.....WOOT!! :)"

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5/5

posted Aug-14-2004

"Item was shipped quickly, and tracking number was emailed to me.

Others below had trouble in that they received a used or defective video card. Some posted negative feedback here before Woot could respond. Woot was quick to resolve this issue, including offering a full refund (including all shipping costs) for defective/used cards. They also offered a $15 refund (mine came today) to all who kept the card. Woot may have made a mistake, but they were good in managing the problem.

I was satisfied, and give them high marks."

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4/5

posted Aug-09-2004

"Bought a BFG TI4200 video adapter, received a used one. It installed ok. This is my first experience with Woot.

Woot debited my credit card $15 to compensate me for them sending a used instead of new card.

I'll now jack up my opinion of Woot.

Bought a few more items from Woot - complete positive experience."

This review was modified by zxcvb on March 11 2005 08:18:20 AM

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1/5

posted Aug-09-2004

"Purchased what I thought was going to be a new ti4200 video card. Instead, I received a refurb in a generic box.

The card was also DOA, as the fan was completely nonfunctional.

Nowhere did they indicate this card was going to be a refurb. I'm very dissatisfied, and will take this up with my cc company.

I would recommend you think hard before buying something from a company that pulls this kind of stunt.

Edit: They refunded all of my money, and they paid to have the defective card shipped back to them."

This review was modified by 11augustus12 on September 08 2004 09:04:54 AM

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5/5

posted Aug-06-2004

"Very happy with this purchase. I got in on the August 2nd, 2004 Kensington FlyFan deal. Well worth every penny. Some people have worried about this site, but my order came through fast and was everything I expected. I look forward to watching woot.com for more deals."

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5/5

posted Aug-06-2004

"Items came very quickly, shipped in original packaging, brand new, still in blister pack! Great deal."

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