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"Have not received runner , unable to give a survey. It would be nice to have a tracker email to know status for arrival on item order."
"I ordered the customized secret agent cufflinks. The engraving was lovely and the order was processed and shipped quickly! Great experience with Willow tree home. "
"I was extremely happy with the customer service. Having a person to speak to via email was amazing. We had a very tight deadline on getting my order and she made it happen. The cost to expedite was expensive but the order arrived as promised. The etching that was done on the platter that we ordered was not centered on and that was disappointing but we did not have time to make an exchange. Overall we were very pleased with it and my parents will cherish it forever. Thank you"
"I am very pleased with my experience with Willowtreehome.com! I ordered a personalized tree-carved photo as a wedding gift for my best friend. Everyone ooh'ed and ahh'ed when they opened it! Even the groom was impressed and asked where I got it! Great gift, great price, fast shipping!"
"Absolutely awesome. I ordered gifts for my groomsmen and ushers from here after having some poor service with another popular wedding-related site. My fiancee had ordered some things for her part of the wedding party through Willowtreehome.com and said she had only a good experience, so I gave them a go.The selection of products was nice and varied, but what I liked most was the attention to detail, in particular with processing and shipping. I was notified every step of the way so that I had no worries on where my order stood and how soon it would arrive. The email that includes package tracking information took me right to my tracking, rather than the shipper's website. I know that's a little detail, but anything to make it easier for me to check what's going on is appreciated.I absolutely recommend them."
"I received my product on time. The product was as expected. Their customer service is great. Will shop again from Willowtreehome.com"
"Was very happy with my purchase from Willowtree...The product was as described and the recipient loved it. He left the hospital early but the product still got redirected and he finally received it. (Not the fault of Willowtree)"
"My experience with Willowtreehome.com was excellent. Prices were good, communication was excellent ( I had a special request on my order that was confirmed by email ), and delivery turnaround was excellent ( particullarly considering my order was for engraved items )."
"I was delighted with my purchase. It was easy to find exactly what I was looking for at Willowtreehome.com, and they kept me updated with the status of my order. I am impressed with their customer service and with their range of products. I'll buy from them again."
"The experience was very good. I found my item quick and placed my order fast. I am happy with the product and the service."
"Received on time. Bought it for a teacher for teacher appreciation gift and she was really happy to receive it. The gift basket was really nice, packed carefully. Would love to buy again. Recommended."
"Fast shipping and product was as described. Thank you!"
"Fantastic. Items came just as described and perfect. Thanks so much!"
"Great service. Excellent product. Arrived on time. No complaints!"
"Willow Tree had the lowest prices I could find and great customer service. I recommended them to my fiance who was looking for gifts for her bridesmaids. Thank you!"
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