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Ratings Rating
Full Rating Profile
  • Rating 9.21/10 1,050 reviews

    9.21 / 100
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    WebVitamins is not a merchant member
    WebVitamins does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • WebVitamins contact information

    • Address: 920 River St Suite E
    • Contact: n/a
    • Phone: 800-919-9122
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 6.88/10 6.88/10
    Shipping & packaging: Rating 6.88/10 6.88/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 1,050 Customer Reviews

Rating 10/10
5/5
modified review posted

"everything arrived as expected"




Rating 8/10
4/5
modified review posted

"Slow and Expensive Shipping. Could have been a better experience."


Rating 10/10
5/5
modified review posted

"Package always arrives promptly!
They have reasonable prices for my special. Tulsi. Jasmine tea! This time their price was the lowest on
The web!!! I drink lots of tea!
Their shipments are always correct!
"


Rating 10/10
5/5
modified review posted

"Easy site to navigate. Excellent service!"


Rating 10/10
5/5
modified review posted

"Easy to order & delivered right to our door. "


Rating 8/10
4/5
modified review posted

"going back a bit...on a particular order...a few 2oz bottles of green tea arrived broken and leaking. It happened because there was NO Cushion between the bottles.

Web vits did send new bottles at no cost. Just something that needs to be addressed in the shipping Dept.

steve S.
"


Rating 10/10
5/5
modified review posted

"Order was accurate and received within a satisfactory period of time."


Rating 10/10
5/5
modified review posted

"Hi, the below is an email I wrote to yor support team and suggest some process improvement for customers requesting for DHL Express service.

This may be of use to your review.

Thanks

*****************************************

Dear Evan,

Thanks for your service team. My request of changing shipment method was well handled. Especially, I would like to appreciate the online support, Clarence. The action is so prompt.

Only one suggestion : If someone requests for DHL express, the product must be needed urgently or in a time critical situation. If it is likely that the product cannot be shipped within the expected shipment date, it may require some alerts to the customers so that they can have time to look for alternatives.

Anyway, your team is so great.

Best Regards


"


Rating 10/10
5/5
modified review posted

"Great price and quick delivery."


Rating 8/10
4/5
modified review posted

"I love Web Vitamins. Never had any trouble with our order. My only dissatisfaction would be the amount of time it takes to get my orders once they are placed. I know shipping takes a certain amount of time, but it seems to take more time to get the order together and shipped."


Rating 10/10
5/5
modified review posted

"My items were delivered with blazing speed! Awesome - Thanks a lot!!"


Rating 10/10
5/5
modified review posted

"MY order arrived in a timely manner"


Rating 10/10
5/5
modified review posted

"reordered from a previous order - had shipment within a week"


Rating 10/10
5/5
modified review posted

"Quick shipping. Very happy with the service."


Rating 10/10
5/5
modified review posted

"Great price. Efficient delivery. Awesome customer service."



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