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Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.72/10 4.72/10
    Chance of future purchase: Rating 1.03/10 1.03/10
    Shipping & packaging: Rating 0.86/10 0.86/10
    Customer service: Rating 0.71/10 0.71/10
    Return/Replacement policy: Rating 0.92/10 0.92/10

342 Customer Reviews

Rating 10/10
5/5
modified review posted

"Walmart offers great products and great prices. I would recommend this store to other people. It is 100% reliable and there is no reason to worry about an unreliable source at walmart. Their shipping is fast and products are packaged with care."



pamela25's Avatar
West Coast
Rating 2/10
1/5
modified review posted

"I usually buy office supplies at Walmart, but one day I decided to buy a pair of sweatpants. Huge mistake. In this case, you definitely get what you pay for. The sweatpants were cheap and so was the quality. After cleaning the sweatpants for the first time in the washing machine, they started to fall apart at the seams. I definitely wouldn't buy clothes from that store again. "


Rating 2/10
1/5
modified review posted

"Walmart is a sham!!!!!!!!!!!! I ordered the IPAD online and paid for a "rush" delivery only to find out 2 days later (by tracking my order online...they didn't even email me) that Walmart does not "rush" ship the IPAD. They took my "rush" order and my money, wasted my time (so I did not have enough time to order from another vendor), and didn't have the common courtesy to notify me that my order would arrive 5 days later! As of today, the FALSE choice of having the IPAD rushed shipped is still an option on their website. The associate states that they have not had the opportunity to update their website..."I'm sorry, did the IPAD come out YESTERDAY!" Walmart....at it again....someone must do something about this organization...I will start spreading the word....the best way I know how to increase awareness of scams."

modified review This review was modified by vinfis77 on June 13 2013 07:03:50 AM

Rating 10/10
5/5
modified review posted

"I see everyone doing this everywhere these days.. I am starting to think I should be trusting review sites like this less and less, because who doesn't like or shop at walmart? it's the cornerstone of america and there isn't a single person I know who doesn't shop either in the stores or online.. I am thinking social media is the new way to see if a company is good or not, because all I see is bad review after bad review because people are not taking the time to share their good experiences which is just sad.."


Rating 2/10
1/5
modified review posted

"This is a complaint for Walmart at 6060 N Fry Rd Katy, TX 77449. I processed my photos online and PAID for 1 hour processing at 4:30. I paid for it online. I received an email saying that my photos were ready at 4:50 pm. I went to pick up my photos at 7:30 pm and no one was at the photo department. It was supposed to close at 8:00. I had to call an employee at the electronics and she said that the photos were not processed and to come back tomorrow. I went again at 7:00 pm the NEXT DAY and no one was at the photo department AGAIN. The guy there had to PROCESS MY PHOTOS because they were not already processed! He also asked if I had already paid. Luckily, I had my email confirmation. So, I paid for 1 hour processing, had to wait an extra day, call someone from a different department, and asked to PAY AGAIN. Why should I pay extra for 1 hour processing if the employees are not going to do their job?!"

modified review This review was modified by chino08 on June 10 2013 04:57:51 PM

Rating 2/10
1/5
modified review posted

"I just ordered an item on walmart.com thinking that I could the item cheaper but then there's the shipping. I still went ahead and completed the order. And when I went to Amazon, where I am a prime member, though the item is a bit expensive, without the shipping fee, I could the item cheaper than walmart. 15 minutes after I put in my order to walmart, I decided to cancel it. And guess what, there's no cancel button on it. I called their customer service and was told that they will try to cancel it but cannot give me any confirmation that they are entering a request to cancel, and told me that they cannot guarantee cancellation. What???? Are they superman to ship the item 15 minutes from order? I don't think so. They just want you to get stuck with it. I will NEVER EVER shop at walmart.com again. Very bad website and bad customer service. I tried to delete my credit card information as well and it will not delete it. I am so mad right now. It's my biggest mistake to ever try order at walmart. Biggest mistake!"

modified review This review was modified by kaydeeleee on May 29 2013 03:00:28 PM

Rating 2/10
1/5
modified review posted

"I get hassles about using coupons at Walmart frequently. I can take a current coupon (not out of date) pull it out of the package of razors, and try to use it to buy the same type of razor (meeting all the requirements of the coupon) and Walmart's system doesn't recognize it. I try to use printed coupons from coupons.com (many of which say redeemable at Walmart), and the associate told me they don't like printed coupons. Walmart's customer service is non-existant. I shop there unhappily because it has the lowest prices on most things and just endure the hassles."


Rating 10/10
5/5
modified review posted

"I ordered a bed frame from walmart.com & it came a day earlier than we thought which was a nice surprise. We have been very satisfied sleeping on it for about a month."

modified review This review was modified by SUNSHINE81 on April 28 2013 02:29:47 PM

Rating 6/10
3/5
modified review posted

"I ordered an Igloo refrigerator and the item was completely different than what was pictured and took 1 week to deliver. I brought it into the store and asked to exchange it instantly for an instore refrigerator, but the Walmart instore customer service insisted that I had to have it shipped back and returned, then wait for my credit card to be credited back before I could come back to make another trip to the store to buy another one. This was unacceptable. I talked to a manager and they let me exchange it. The site had said they would refund my shipping costs if it was a problem on their end, which it was. I asked the woman instore for that but they refused and told me to call a number, yet informed me they were closed and was reluctant to give me the number. She lied, it was not closed and she was arguing about it as if she did not want me to call. It was a hassle experience. My other experiences at this store went problem free though, their shipping just takes quite a long while."


ThermoSoft's Avatar
Illinois, USA
Rating 10/10
5/5
modified review posted

"We bought many iteme for us from walmart and are always happy with service."


Rating 8/10
4/5
modified review posted

"I like Walmart. You can buy a variety of well made products. I bought this vacuum cleaner and just a little after the 90 days it stopped working. I am not sure how to resolve this because it was quite expensive for me."


Rating 4/10
2/5
modified review posted

"My order arrived at fedex in good time, but walmart communication was horrible and inaccurate. I would purchase from them again if the price was right, and if I didn't need the item right away, in case they messed up shipping.

I used "ship to store" to have my order delivered to a local Fedex location, walmart.com order. All was going well, received tracking info and I noticed that the item had arrived and been signed for at the Fedex. Post purchase walmart email had said that I would receive an email from them once the order had arrived, with instructions re. how to pick it up, etc., I assumed. Over 24 hours after the Fedex arrival I had not received an email. I emailed customer service. Over 24 hours later I received an email that was was absolutely no help. There was no sign they had actually read my email. It is a 50 mile round trip to the nearest Fedex, so I was in the area for other reasons and I went by. It was there and I picked it up. Two days later I started receiving multiple emails from Walmart saying the item was delayed and hadn't shipped. Almost two weeks after my order, and one week after it had actually arrived at fedex, walmart emailed me to say I could pick it up now. I'd use again for items that were low priced that I didn't care if I had delivered right away.
"

+ Read user comments

Rating 2/10
1/5
modified review posted

"I ordered an item at walmart.com and received an email indicating the order was ready for pickup. Pickup hours were listed as 10am to 10pm. I got to the store around 9pm and there was nobody at the pickup counter. It took over an hour before somebody came to retrieve the item. The place is totally disorganized and just finding the item took over 15 minutes. Many employees walked right past me without even acknowledging my existence."


Rating 10/10
5/5
modified review posted

"great prices i love the fact they have free shiping amazing"


Rating 2/10
1/5
modified review posted

"Awful online experience. Sent me conflicting emails on whether my order was delivered to the local FedEx store or not. They told me my order was delayed, and then when I checked tracking, it said the order was delivered. The experience at the FedEx shop was lackluster as well.

Stick with Amazon and UPS.
"


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