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1,896,313 reviews
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15,550 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Vitacost","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","store_rating":"9.39","total_reviews":"15550"}, "store");)
reply posted Jun-05-2013 “Thank you so much for choosing Vitacost.com. I sincerely apologize for the dissatisfaction you have with your most recent order. When shipping to locations that experience extreme weather, be it hot or cold, there is a chance the item will not be delivered in excellent condition. We promise to do everything we can to ensure that you receive the item in perfect condition. The items that are shipped in cold packs are supposed to be inside an envelope that is similar to a flexible cooler. I will report the fact that you didn’t receive your item packed the way it was supposed to be. If you have these issues at all in the future, please do not hesitate to let us know. Thank you for choosing Vitacost.com and have a happy, healthy week!
Catherine C
Customer Communications Specialist
Vitacost.com
1-800-793-2601”
reply posted Jun-05-2013 “I am so sorry to hear that you’ve not received this order yet. I am showing the last location of the package was Auckland on Friday the 31st of May. The UPS Express promises delivery within 3-7 business days, so the order should be received by June 11th. I hope this helps. If you need more information, please email us directly at customersupport@vitacost.com. We look forward to continuing to take the cost out of healthy living for you!
Catherine C
Customer Communications Specialist
Vitacost.com
1-800-793-2601”
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![Share](javascript:share_rating({"review_body":"Easy to order and extremely prompt in delivery. My order was here several days before I expected it to arrive. ","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2990181#comment2990181","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"tank-557","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"thanks for the good and immediate reponse and shipment","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2987415#comment2987415","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"wilbournes","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Vitacost delivers discounted prices on the brands I love. I am very happy with their service.","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2986723#comment2986723","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"maureen663","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Poor. The product, even with overnight shipping, was NOT delivered cold. It was not packed well and the cold packs move to one end of the packagae and the product moves to the other end. ","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2986585#comment2986585","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"mindy006","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Everything arrived quickly and just as described. Besides the quick service, the prices were great. Gluten Free doesn't have to be all that expensive with Vitacost.","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2985953#comment2985953","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"djwisc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"fast delivery service and excellent prices","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2985041#comment2985041","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"decemberrose15","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"fast shipment, quick feedback","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2982207#comment2982207","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"chengm_1999","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"products I need + great prices + fast delivery = vitacost","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2979627#comment2979627","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"roadmap_bell","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Package still hasn't arrived despite paying the most expensive postage ($60.00).Hopefully it will arrive tomorrow at the latest. Ordered May 26, 2013","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2979421#comment2979421","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"c_houkamau","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Delivery was ahead of schedule, much appreciated...","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2979015#comment2979015","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"jd7755359h","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My order arrived promptly, and I am satisfied with content and price.","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2976093#comment2976093","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"sylwilliamson","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great service and great prices","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2975013#comment2975013","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"jeqck","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"All the products I needed at great price and quick delivary!","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2974497#comment2974497","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"wjulian7777","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great service and vitamins thank you.","link":"http:\/\/www.resellerratings.com\/store\/Vitacost\/review\/2973419#comment2973419","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vitacost.jpg","store_name":"Vitacost","username":"fernymaty55","rating":"5"}, "single");){kind=link}
"Excellent quality, Speedy free delivery..Excellent"