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1,205,475 reviews
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161 reviews 
posted Mar-07-2012 “Hello da-steve-man,
Thank you for the feedback, however I would like to review your order and see if I can offer further assistance. We expereinced delay in some of the sellback orders arriving. Please note I will contact you within 24 hours with an update regarding your order. In the meantime if you have any further questions please contact us anytime, we are always happy to help!
Valorebooks.com”
posted Mar-07-2012 “Hello Realmadrid12,
Thank you for taking time to review your order! We appreciate the review, thanks again!
Valorebooks.com”
posted Mar-07-2012 “Hello Thompsoncobb,
Thank you for shopping with Valorebooks. We appreciate your business and look forward to saving you money in the future! If you ever have questions please conatct us anytime!
Valorebooks.com”
posted Mar-04-2012 “Hello dingylamb,
Thank you for the review! We are happy you have saved so much using our site! Let us know if you ever have any questions!
Valorebooks.com”
posted Mar-04-2012 “Hello Eva4444,
Thank you for the feedback, I am happy to review your order and contact you tomorrow with an update regarding your return. I apologize for any inconvenience this has caused you. Valore appreciates your business and would like to make sure your order is corrected. Please allow me until the morning to respond to you with a resolution. If you have any questions please contact us anytime, otherwise I look forward to speaking with you tomorrow.
Valorebooks.com”
posted Mar-04-2012 “Hello Lindalou_95123,
Thank you for the kind words, we appreciate your business and look forward to working with you again!
Valorebooks.com”
posted Feb-22-2012 “Hello Lynnettelink,
Thank you for the feedback, can you please send an email to Director of User Services at customerservice@valorebooks.com so I can review your order. I will be happy to correct the order, but I need further information such as order number, name, or email so I can properly assist you. Your response is apprecaited, I look forward to hearing from you.
Valorebooks.com”
posted Feb-22-2012 “Hello mishmash,
Thank you for leaving feedback. I will be reviewing your order, and will be in contact with you by tomorrow. I understand your frustration, and I would like the opportunity to assist you further. Please contact us anytime with questions, we are always happy to help!
Valorebooks.com”
posted Feb-22-2012 “Hello ngallowa,
Thank you for leaving feedback regarding your sellback order. I am reviewing your order and will be in contact with you by tomorrow. I apologize for the changed price, and will honor the full quoted amount as long as the books were received. Again I apologize, I will be in contact with you shortly.
Valorebooks.com”
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![Share](javascript:share_rating({"review_body":"It was a really fast delivery","link":"http:\/\/www.resellerratings.com\/store\/ValoreBooks\/comment\/1317749#comment1317749","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ValoreBooks.jpg","store_name":"ValoreBooks.com","username":"Realmadrid12","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very pleased with condition of book and I saved a lot of money buying from ValoreBooks.","link":"http:\/\/www.resellerratings.com\/store\/ValoreBooks\/comment\/1315447#comment1315447","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ValoreBooks.jpg","store_name":"ValoreBooks.com","username":"Thompsoncobb","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have saved hundreds of dollars buying textbooks from ValoreBooks.com. I highly recommend this site for its great savings and fast delivery.","link":"http:\/\/www.resellerratings.com\/store\/ValoreBooks\/comment\/1313489#comment1313489","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ValoreBooks.jpg","store_name":"ValoreBooks.com","username":"dingylamb","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am convinced that every review that gave over 4 stars is fake. THIS IS A SCAM! I sent my rented textbook that I used last semester back to the seller by following the instructions and using the provided return slip. That was 2 months ago and they are now charging me for being overdue. The label on the packaging has my return address on it so why hasn\u0027t it been sent back to me? Because they already have it and are pretending that they don\u0027t. Please don\u0027t use this company","link":"http:\/\/www.resellerratings.com\/store\/ValoreBooks\/comment\/1312021#comment1312021","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ValoreBooks.jpg","store_name":"ValoreBooks.com","username":"Eva4444","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great Experience. Will do it again in the future as needed.","link":"http:\/\/www.resellerratings.com\/store\/ValoreBooks\/comment\/1295245#comment1295245","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ValoreBooks.jpg","store_name":"ValoreBooks.com","username":"Lindalou_95123","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Horrible, horrible experience with Valore and their buy back of my text books!<br><br>I mailed four text books off the day I set up the account. I, as others have mentioned, did not purchase tracking because of the shipping label provided. Valore quoted me $105 for sale of my books. 2 weeks later I receive an email stating they received my books in the warehouse and that it would be 10-14 days before payment would be sent out. What happened to the 48 hour guarantee?? I then waited another week and still no response or payment so I contacted them by email as NO phone number is provided. 24 hours later I received an email back stating I would received my check in 10 days. However, Valore stated they did not receive 2 of the books out of the four I sent in the same box therefore my payment would be significantly decreased to $36 instead of $105!! It has now been a month and still no payment and I am extremely frustrated and plan to report to BBB. I was able to track down a phone number through these postings and will be calling them today. Very shady company and I will NEVER, EVER use Valore again!!<br><br>","link":"http:\/\/www.resellerratings.com\/store\/ValoreBooks\/comment\/1280013#comment1280013","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ValoreBooks.jpg","store_name":"ValoreBooks.com","username":"Lynnettelink","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased a book that was supposed to include a dvd, as required for the class I was taking. The description for the book specifically stated that it came \u0022with dvd\u0022. When I received the book, the dvd was not included. I contacted Valorebooks customer service department right away via email and someone named Jermario got back to me shortly after stating that they cannot guarantee all dvds will be included with the books. Ok, fine. No big deal. He also included step by step instructions in the same email as to how to return the book. I followed the steps just as he listed them and per my tracking number with USPS, the book arrived to the seller on January 19th. I have still not received a refund or heard anything at all. I\u0027ve contacted Valorebooks customer service department two times since January 19th with no reply. This is the worst customer service I have ever experienced and I will urge anyone looking for books to never use this company. ","link":"http:\/\/www.resellerratings.com\/store\/ValoreBooks\/comment\/1277833#comment1277833","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ValoreBooks.jpg","store_name":"ValoreBooks.com","username":"mishmash","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I sold books to ValoreBooks.com worth over 140$ and mailed it as soon as I got the shipping label. Almost a month later they sent an email telling me that they were sending me a check for 70$. I sent them an email in regards to this and they \u0022decided\u0022 to send me an additional 20$ for the inconvenience. I sent them another detailed email concerning the mistake. They then tell me that they got the books past the month deadline and they repriced my books (even though I received the first email less than a month from when I sent the books in). So I got onto their website and searched the value of each book and it had barely changed. I believe they are intentionally trying to scam me and it\u0027ll be a miracle if I even get any money at all. I do not recommend this website to anyone, and based off of other reviews this is typical. I recommend other websites like Chegg or Textbooksrus. I have been selling books online for quite some time and this is by far the worst experience I have ever had.","link":"http:\/\/www.resellerratings.com\/store\/ValoreBooks\/comment\/1275389#comment1275389","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ValoreBooks.jpg","store_name":"ValoreBooks.com","username":"ngallowa","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I highly recommend ValoreBooks! Fast Service and Affordable Prices.","link":"http:\/\/www.resellerratings.com\/store\/ValoreBooks\/comment\/1274781#comment1274781","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ValoreBooks.jpg","store_name":"ValoreBooks.com","username":"cereusk","rating":"5"}, "single");){kind=link}
"Do not use Valore Books' sellback feature. I find it very suspicious (and I see I'm not the only one) that the books are received after 31 days - the quote validity cutoff. I received only 1/2 the original quoted price. I sent out several packages to different book buyback sites on the same day, and all of the others received within 2-3 days...not Valore. Very unhappy."