Usoutdoor.com Reviews - page 4 - usoutdoor.com Ratings at ResellerRatings

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usoutdoor.com

Sports & Outdoors

Rating 8.67/10 392 reviews

8.67/100
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Usoutdoor.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,963 merchant members.
 

All Customer Reviews (392)


Rating 4/10 2/5
modified review posted Sep-12-2012

"mediocre due to the bounds of being a small company. i was caught in a pickle because my shipping and billing address was different. we were able to resolve the order being cancled, but it took an extra effort on my part. in my 12 years of having never had my billing and shipping address be the same had never occured anywhere else. i was considerably put out by this, but was committed to receiving my intended product. over all...too much hassle to ever use them again!"

Rating 10/10 5/5
modified review posted Sep-12-2012

"Item just as described. BEST price on the web.
Shipped the very next day and item was received promptly.
And it was FREE shipping!!!
Will do business again. Very satisfied!!'"

Rating 10/10 5/5
modified review posted Sep-10-2012

"Brand spanking new T1s below 500 bucks! Show me another seller with a better price and I will eat my old T2s. Thanks USOutdoor for such a great deal."

Rating 10/10 5/5
modified review posted Sep-09-2012

"US Outdoor had the clothing size and color I wanted. Easy to shop at their website. Very Satisfied."

Rating 2/10 1/5
modified review posted Sep-08-2012

"I felt like it was a bait and switch -- item offered for 22 but shipping of 6 or 7 tacked on; item not due to arrive for several days. will not buy from you again"

modified review reply posted Sep-08-2012

clocworx, Usoutdoor.com rep has responded

“We are refunding your shipping charges since you didnt realize there was a minimum charge. We ship for free on all orders over 40.00. This is the industry standard minimum amount you will find on most every website offering similar merchandise. This is posted on our site on numerous pages. Free shipping is ground and usually takes no more the 3-5 days to arrive. We offer faster shipping too if needed. Hope this helps.”

Rating 8/10 4/5
modified review posted Sep-07-2012

"I understand the need to validate credit cards from abroad, but I believe the process can be polished a little bit more. "

Rating 2/10 1/5
modified review posted Sep-07-2012

"This was the worst shopping experience I ever have from online shopping. I got a response few days later that they could not process my order because my billing address was different from my mailing address. How can I order anything as gift to my family member. I ordered the item from other websites and I did not have any problem."

modified review reply posted Sep-08-2012

clocworx, Usoutdoor.com rep has responded

“We're so sorry your order didn't go through, but this was your bank's decision, not ours in order to protect you from credit card fraud. If they had approved it, we would have shipped it. Most likely this comes from your bank not reconizing the address you wanted it shipped to. To solve this for future situations, you can contact your bank and have them add the address to your account. If you would like to reorder the item, we will upgrade your shipping at no extra charge.”

Rating 8/10 4/5
modified review posted Sep-06-2012

"Good, disappointed that return shipping isn't covered."

Rating 10/10 5/5
modified review posted Sep-04-2012

"Fast, free shipping. Product is as described and quite satisfactory! Highly recommended"

Rating 10/10 5/5
modified review posted Sep-04-2012

"Patagonia backpack is great. I got the stuff on the second day. Quick and effective. Worth recommending to friend. "

Rating 10/10 5/5
modified review posted Sep-02-2012

"My shopping experience with Usoutdoor.com was excellent. They had the item I ordered, at a lower price than I could find elsewhere; and they shipped it out fast. I received it just as promised. Very pleased with the entire shopping experience, from start to finish!"

Rating 10/10 5/5
modified review posted Sep-01-2012

"I was very satisfied. The product was exactly how it looked online and the delivery was incredibly quick. "

Rating 10/10 5/5
modified review posted Sep-01-2012

"The prices were low and the shipping was fast! "

Rating 10/10 5/5
modified review posted Aug-29-2012

"great prices...shipped quickly! Will definitely shop Usoutdoor again!"

Rating 10/10 5/5
modified review posted Aug-29-2012

" staff was very courteous and prices were the best I found. Item was shipped very quickly"

 
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