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Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.77/10 5.77/10
    Chance of future purchase: Rating 4.26/10 4.26/10
    Shipping & packaging: Rating 5.23/10 5.23/10
    Customer service: Rating 4.07/10 4.07/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

2,104 Customer Reviews

Rating 10/10
5/5
modified review posted

"It was so easy! Wish I had known about this site before."


Rating 10/10
5/5
modified review posted

"Super easy and fast response time. Thanks, USell!!"


Rating 10/10
5/5
modified review posted

"Quick, simple, and straight-forward process. Very pleased with my uSell experience. "


Rating 10/10
5/5
modified review posted

"Initial shipping material was received w/in a day or two of starting the process online. I was kept informed throughout the entire process and it was quick and painless plus I got my money fast. "


Rating 10/10
5/5
modified review posted

"Easy to follow instructions. Simply went online, received packet, mailed in, received payment. How much easier could you ask for. Thank you"


Rating 10/10
5/5
modified review posted

"Timely. Fair. Easy. Really good service. "


Rating 10/10
5/5
modified review posted

"The whole process was quick and easy. "


Rating 8/10
4/5
modified review posted

"Thanks for the payment for a phone I no longer use.

I recognize that terms such as 'good condition' are subjective and it is easy to expect a better return and be disappointed when it doesn't happen. But the process was smooth.
"


Rating 10/10
5/5
modified review posted

"I really recommended!! Super easy and fast!"


Rating 10/10
5/5
modified review posted

"Very pleased with their service and timely processing."


Rating 10/10
5/5
modified review posted

"Easy transaction A++++++++++++++++++++++++++"


Rating 10/10
5/5
modified review posted

"Great service, would strongly recommend!"


Rating 10/10
5/5
modified review posted

"Very fast service and fair price"


Rating 2/10
1/5
modified review posted

"this place sucks. i sent my phone thinking.. hey they have lots of good reviews so they must be good. i got a quote for 88 dollars. i got the check and it bounced.. so they sent me ANOTHER check and it BOUNCED again. so i emailed them both times the check bounced and they event responded ONCE. i have emailed them almost everyday since then and they have NEVER answered me! very displeased. if you come across this website.. RUN AWAY as fast as you possibly can!! BUYER BEWARE!"

modified review Rep reply posted Jan-15-2015

usell.com, uSell rep has responded

“Hi Ben,

Thanks for taking the time to rate your experience and I'm so sorry to hear about the trouble you had with your checks from Guzu! I don't blame you for being upset and I can assure you that this is certainly not indicative of a typical transaction. I know our Customer Advocate, Allyah has been working with you and Guzu to resolve this matter, and I'm happy to report that Guzu sent a money order to you today. Allyah is sending you an email from support@usell.com with the USPS tracking number for the shipment.
Ben, uSell stands behind you as your advocate every step of the way, and in the unlikely event your transaction doesn't go as planned, we are here to help make it right for you. Again, we are sorry that you were affected by the problem this buyer encountered with their bank account and I hope that this has been brought to a successful resolution for you. If there is anything else we can do, please don't hesitate to respond to the email from support@usell.com.

Best,
Heather
Customer Experience Manager
uSell”


Rating 10/10
5/5
modified review posted

"From the time I sent the phone n minor issue,resolved very fast,n payment issued promptly. I'm pleased to say you guys stuck to your word. Thanks again, I will always deal n refer anyone to u sell. "


uSell is a Merchant Member! Learn more

uSell is a merchant member
uSell participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,899 merchant members.