We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • uSell uSell Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.56/10 5.56/10
    Chance of future purchase: Rating 4.55/10 4.55/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 5.13/10 5.13/10
    Return/Replacement policy: Rating 3.75/10 3.75/10

2,604 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"USell was very easy to use and very quick and they actually increased my offer because they caught a mistake I made instead of just taking what they originally offered me. As I said, very easy to use, very efficient, and an overall great experience "


No Avatar

Verified Customer
Rating 10/10
5/5

"Super easy and convenient! A++"


No Avatar

Verified Customer
Rating 10/10
5/5

"Have recommend it to friends and family. Was super satisfied."


No Avatar

Verified Customer
Rating 8/10
4/5

"Great experience. Very efficient each step of the way and they came through on the full quote as promised. I would have preferred more money in general, but they are as good as any competitor so I can't complain too much about that."


No Avatar

Verified Customer
Rating 10/10
5/5

"I received a fair price and the whole process was very smooth. "


No Avatar

Verified Customer
Rating 10/10
5/5

"Very straight forward, and easy. Plus, they offered the most money for my damaged phone! "


Rating 2/10
1/5

"I am very disappointed with this company. They offer me 46.80 for my iPhone. Then got another email saying do u want 9.90. No. They only thing that was wrong was my screen. I will never send anybody to them. BAD service. "

Rep reply posted Jun-26-2015

usell.com, uSell rep has responded

“Hi there, thank you for taking the time to rate your transaction with us. We strive to provide the best possible experience for all of our customers, and I am sorry to hear that you were disappointed. I reviewed your account and I see that you placed an order to sell a damaged iPhone 5c for $46.80. However, our inspectors noted that the phone arrived with iOS Activation Lock enabled on it. This security feature prevents the phone from being activated by a new user, or even being inspected. The value of an Activation Locked device is significantly lower because it can only be used for parts and cannot be given new life with a new user. We are proud to offer a risk-free transaction, so if you disagree with the assessment, your device can be returned to you free of charge. Our records show that your phone was returned to you on June 19th, per your request.
I am very sorry the transaction didn't work out the way you expected. Thank you for giving uSell a try.

Heather
Director of Customer Experience
uSell”


No Avatar

Verified Customer
Rating 10/10
5/5

"i was very please of selling my item to you guys and you guys are great of sending the amount too . and keep up the good work you guys do . "


No Avatar

Verified Customer
Rating 10/10
5/5

"They gave the offered price. Thanks!"


No Avatar

Verified Customer
Rating 10/10
5/5

"My experience with usell was terrific. They processed the order quickly and accurately."


No Avatar

Verified Customer
Rating 4/10
2/5

"Received an offer sent in my phone, then was contacted with a reduced offer. This happened twice. Feels like getting scammed. "


No Avatar

Verified Customer
Rating 10/10
5/5

"Took a little longer for payment (a quick message) would have been good but i was told this part of Usell was relocating at that time..recently got payment and all worked out.."


No Avatar

Verified Customer
Rating 10/10
5/5

"Easy to deal with. I'm surprised the provided envelope for mailing the phone has no padding whatsoever, that made me nervous."


No Avatar

Verified Customer
Rating 10/10
5/5

"Fast, check went through, good service"


No Avatar

Verified Customer
Rating 10/10
5/5

"Everything went smoothly. Would use them again."


Ratings Calculation Change


Share uSell's store rating

uSell is a Merchant Member! Learn more

uSell is a merchant member
uSell participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,847 merchant members.