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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 9715-A Burnet Rd Bldg 6 Ste 200
    • Contact: sales@used-pcs.com
    • Phone: 512-275-0900
    • Customer Support: 512-275-0900
    • Business Hours: 7:30 to 4:30 Mon-Fri Closed Sat and Sun Hours in CST - Central Standard
    • Fax: 512-275-0903

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.17/10 9.17/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

62 Customer Reviews

Rating 10/10
5/5
modified review posted

"Computer arrived quickly. The computer was what was specified and all was in working order. I plan on ordering another one from them for my wife."


Rating 10/10
5/5
modified review posted

"My experience with Used-PCs.com was excellent. The order was handled promptly and courteously. In fact, the computer was personally delivered right to my office! The computer worked like new, and was everything as advertised. I am very pleased, and will use them again very soon."


Rating 10/10
5/5
modified review posted

"Found Used-PCs via online search. Just received my laptop and it is literally in "like new" condition. John took the time to go through my order on the phone and I received everything just as ordered and right on time. Perfect transaction."


Rating 10/10
5/5
modified review posted

"I recently bought a Dell laptop through them. They were very nice and helpful, even explained how to activate the laptop. Customer Service was excellent! I highly recommend them!!!"


Rating 10/10
5/5
modified review posted

"John and Randall are the Greatest! I have owned a small business for years and have purchased three used computers from them in the last seven years. The quality is excellent and the prices are great! If I am purchasing another computer or need any repair services.. Used PCs is what my business needs.
"


Rating 10/10
5/5
modified review posted

"Excellent personal service!"


Rating 10/10
5/5
modified review posted

"Always experience great service. Recommended to friends."


Rating 10/10
5/5
modified review posted

"I experienced great customer service. As a new customer he gave my free shipping. The computer arrived in perfect condition. I will definately be purchasing from here again!"


Rating 10/10
5/5
modified review posted

"I've gone to Used-PCs.com twice to buy computers for my business. Their great support brought me back the second time! I know that if I have a question or need help they will be there even after my credit card has been swiped. I'll be back!"


Rating 10/10
5/5
modified review posted

"Product was exactly as advertised, all a round pleasant transaction."


Rating 10/10
5/5
modified review posted

"Being a Low Wage College student automatically makes me strapped for cash so when my laptop fried I thought I was going to be with out a computer for a while. Then I was turned on to Used-PCs. Being close to their location, I took my laptop down to them and was planning on begging them for mercy. I didnt have to. John was extremely Helpfull, nice, and simpathetic to my situation. Without hesitation he and his tech Randall diagnosed and salvaged what they could out of the now big paperweight. They were able to retrieve my data and sell me a cost efficiant replacement that same day, saving me from the horrors of being without a computer. All the praise a have would still not be enough to describe my expereience. John and Randall are two of the nicest, most helpfull people you will ever meet and I really owe alot to them. It is no question that I will use them for all my computer needs and everyone else I know will too. Thank you again to John and Randell, you guys saved my butt.
Sincerely Chris Hernandez
"


Rating 10/10
5/5
modified review posted

"I usually need to buy 3 or 4 laptops a year. The years before I found them, hunting for laptops and trying to get them repaired was a never ending chore full of aggravation. Not only do they have the best prices, but they have the best customer service. If you ever have a problem or want something special, I assure you that John and Randall will take care of you."


Rating 10/10
5/5
modified review posted

"John @ Used-PCs is always available to help my organization find the best solutions. The pricing is fantastic and items are delivered within days of ordering. I have, and will continue, to recommend Used-PCs to other organizations, family and friends."


Rating 10/10
5/5
modified review posted

"Liked the quality of what I had gotten and ordered more. Equipment is in great shape and ready to use. I have recommended them to my co-workers and will order again when the need arises.
Very Satisfied.
"


Rating 10/10
5/5
modified review posted

"Can not say enough good about Used-pcs.com. Personal attention, great products and amazing prices. I get PCs for my business and my family members from them because I know it is the best price for the best quality I can find."


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