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"Great response. Answered my email and question promptly, courteously and completely. Shipped quickly & at low cost. I won't shop Dell for an upgrade ever again. Highly recommended."
"Yikes! We ordered one thing and got another. Apparently they have in their "fine print" that "what you receive will be something with the same name, but not necessarily matching the picture or description!"
What a scam - bait and switch at its worst, avoid avoid!"
"Wanted to upgrade memory in a Dell pc that used RDRAM 533MHz, PC-1066 memory. Subject vendor had the best price & was one of the very few offering that product. Order was placed late on a Monday afternoon; product was received in the mail on Thursday & was exactly as ordered. Would definitely check first with this firm re future needs and would not hestitate doing business with this firm again."
" The Upgrade Nation website advertised a SanDisk brand 2GB sd card. They did a "bait and switch" on me...What I received was a GENERIC (white label) sd card that was not readable or recognizable by my pc or my Palm Pilot. It was "not recognized" and was not formatable.
I requested that the correct card (name brand SanDisk 2GB SD card) be sent to me (as advertised - SanDisk 2GB SD Card). I was given a return authorization code and told to mail it back via USPS and the postage would be reimbursed to me...
I was told that they will refund up to $4.95 for return shipping charges. I can send the item back via USPS priority.
I mailed the (incorrect and defective) part back to them postage paid (by me). What they mailed me was another GENERIC 2GB SD card!! and they they never even refunded the postage to me ($4.10 is my cost). I've sent 2 emails that have gone unanswered.
I don't want the GENERIC SD card - that's not what I purchased. But I will not return it again because I'll be out the purchase price AND another $4.10 for postage to mail it back to them!!!
As of this date, 1/3/07 - my credit card has not been credited with $4.10 for the postage that I paid on their behalf...I have give them more than ample time to refund my money.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Order Details:
Code Item Qty Price Total FM-SDS2G SANDISK OEM 2GB (2048MB) Secure Digital SD Card SDSDJ-2048 1 $41.00 $41.00
Sub Total: $41.00 Tax: $0.00 Shipping: $4.95 Grand Total: $45.95
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I would have never made the purchase if I had known that what I was really buying was a GENERIC SD card. What I want is a full refund of $45.95 (my purchase price plus shipping) + $4.10 (the postage that was promised to me). Total: $50.05. And if they want their GENERIC SD card back, then mail and additional $4.10 for the postage. That would make the total = $54.15.
I would advise everyone to go else for their online purchases!! They have a very poor business ethic imho.
"
This review was modified by ScullyRose on September 08 2008 11:49:44 AM
"Excellent service. I tried to order directly from manufacturer. Upgrade Nation offered the same product at a lower price that enabled me to purchase , ship and insure for less than the manufacturer sale price. Upgrade Nation followed my instructions for delivery and provided me electronic feedback through all transaction stages that allowed me to track my purchase delivery remotely from another state and notify my house sitter when the package had arrived and to retrieve it from my front porch. Excellent."
"UpgradeNation is a friendly, courteous, reliable and prompt supplier. They handled an exchange based on changes to meet my needs. I recommend them as a good memory supplier with a free shipping option."
"They had a great price for what I needed, ordering was straight forward, I was charged for what I ordered and there were no hidden costs, and it arrived quickly. You can't ask for more."
"Upgrade Nation has excellent selection, prices and super swift delivery of merchandise. I would not hesitate to recommend this business to others and I will also be doing business with them in the future. Dennis White, Carleton, Michigan"
"Great response. Answered my email and question promptly, courteously and completely. Shipped quickly & at low cost. I won't shop Dell for an upgrade ever again. Highly recommended."