Computer Hardware & Software
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"We ordered a motherboard from Impact Computers, and they sent us a board that was the correct model, but wrong version! On top of that, they didn't even have the right version of what we needed after we paid to return the product to them. What a headache! Eric Yniguez from Upgrade Bay found the exact version I needed and got it to me promptly, saving us from looking bad in front of our customer. Thanks, we will definitely use your service next time we need another motherboard replacement!"
"Our small business needed a new motherboard for an aging IBM ThinkCentre desktop. After finding out, from IBM, that a new one would be cost-prohibitive, I turned to UpgradeBay.com. I was able to purchase the same motherboard at a 1/3 of the cost. Needless to say, I was very pleased. Their account executive, Eric Yniguez, even followed up several months later to ensure the motherboard met my expectations...My response? Absolutely!!! We will, undoubtedly, do business with them again. "
"Had good results with Eric Yniguez and the shipping of these processors. Really good packaging that arrived quickly."
"Eric Yniguez was helpful in helping me locate an HP motherboard."
"Eric Yniguez was very helpful.I am very satisfied, and will do bussines again."
"Your company was very easy to work with and I found a part that I hadn't been able to find anywhere else. A special thanks to Eric Yniguez for following up with me when I thought there was a shipping problem. He made sure I received my order and everything worked out great. I will be ordering from you again."
"We purchased a used IBM server and to our surprise it needed a breakout cable. The bigger surprise was finding it! Thanks to UpgradeBay we were able to get everything working."
"Great customer service! We bought a hardisk for a laptop and it was exactly what we needed. Delivered on time. The account executive Eric Yniguez did a follow up to make sure that everything was fine. I will use this company again! "
"Ordered a graphics card through Upgrade Bay that I had trouble locating elsewhere. Eric Yniguez was extremely helpful in locating the card I needed and getting it to me in a timely fashion, and in promptly resolving any concerns I had along the way. Though the factory box looked a little worn (somewhat to be expected given the difficulty in locating this product, it seemed to be out of stock almost everywhere I looked), once installed it worked beautifully, and continues to do so. For that, Upgrade Bay and in particular Eric Yniguez have my appreciation."
"Hello,I wanted to thank Upgradebay.com, or more specificly thank one of your employees, Eric Yniguez, for his outstanding customer service. Not only did Eric efficiently guide me with his professional approach, he was instantaneously able to find my part requested and get me out the door in a very timely manner....all this with a very customer-focused demeanor.I appreciate his approach, because I too am in the customer-service field, and know how hard it is to keep the customer satifaction at all 5s. Eric is all 5s.I will certainly be returning to Upgradebay.com for my future purchases due to Eric's customer service.Thanks again,Greg LindseyOrder# 126557 "
"Everything was shipped and received as expected."
"We were looking for a hard to find power supply.Eric Yniguez helped us out. We got the power supplyin a very timely manner. thank you"
"Ordered a Motherboard replacement for a Dell E1501 laptop. Great price and great product from Eric Yniguez. Motherboard is still working great. Product shipped quickly to Hawaii."
"Eric Yniguez was very helpful when I wasn't sure of which product I needed. I was very satisfied with the results which are still in use today. Good help is hard to find and Eric is an extremely helpful person on the phone. Also he followed through to make sure all was well."
"Needed a hard to find floppy drive. Eric Yniquez found what I needed and got it to me in a very timely manner and For a fair price! THANKS!"
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