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Stores > Unique Photo, Inc.

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  • Unique Photo, I Unique Photo, Inc. Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 123 US HIGHWAY 46 (West), Fairfield, NJ
    • Contact: customer-service@uniquephoto.com
    • Phone: 800-631-0300
    • Customer Support: 800-631-0300
    • Business Hours: M-F: 10am-7pm EST, Sa: 10am-6pm, Su: 11am-5pm
    • Fax: 973-377-8800

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.00/10 7.00/10
    Chance of future purchase: Rating 8.64/10 8.64/10
    Shipping & packaging: Rating 9.06/10 9.06/10
    Customer service: Rating 8.61/10 8.61/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

3,789 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-18

Terrific Rental Department

"I always turn to Unique Photo when I need to rent extra lenses or cameras. Their staff is very knowledgeable and helpful, plus the Fairfield store has a lot of go-to items that are competitively priced. "


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Verified Customer
Rating 10/10
5/5
2016-08-17

very fast service

"Needed printing supplies, ordered on the 10th, order arrived on the 12th exactly as requested, cannot beat that kind of response"


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Verified Customer
Rating 2/10
1/5
2016-08-17

Did not honor price of drone training as listed on the website

"I rented a drone through Unique and signed up for a training class. The website lists it as $149.99 "The special price of $149.99 is for customers who either purchased or rented their drone from Unique Photo®." I was charged $199.99, and asked for it to be corrected. The guys at Unique refused to correct the error, or even apologize. I found this to be rude and bad customer service."


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Verified Customer
Rating 10/10
5/5
2016-08-16

Great experience

"The delivery was very quick, just a few days, the service was perfect, nothing to complain about."


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Verified Customer
Rating 8/10
4/5
2016-08-16

No free shipping

"Other place have free shipping option on large order. I had to pay for shipping at Unique Photo "


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Verified Customer
Rating 10/10
5/5
2016-08-16

5 Stars Every time!

"Every time I have worked with Unique Photo they have been so helpful with any additional things I may have needed. They are the best!"


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Verified Customer
Rating 10/10
5/5
2016-08-15

Fast shipping and great price!

"This was the best price for printer ink and one of the only retailers to have a single color option in stock. Will order again."


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Verified Customer
Rating 10/10
5/5
2016-08-15

Awesome store!

"great customer service. The reps at the rental center were very helpful and knowledgeable of the equipment. I will definitely be using Unique photos for my next equipment rental. "


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Verified Customer
Rating 10/10
5/5
2016-08-14

"Quick service and delivery "


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Verified Customer
Rating 10/10
5/5
2016-08-14

"easy transaction fast delivery"


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Verified Customer
Rating 10/10
5/5
2016-08-12

Promised and delivered!

"The product arrived when it was suppose. We were very close to being out of product so this arrived at the perfect time."


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Verified Customer
Rating 8/10
4/5
2016-08-12

Good stuff

"the only thing i was disappointed with is that some pictures i did not have the option to turn them so that they would fill up the space and capture what I wanted. The other thing was that some of my pictures came out bad quality, but it's probably just the file size I gave them etc. Other than that, it was a speedy delivery and I enjoyed receiving my pictures from them."


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Verified Customer
Rating 10/10
5/5
2016-08-12

Rental

"I was happy with the service, I rented the wrong model lens and they switched it without any issues."


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Verified Customer
Rating 10/10
5/5
2016-08-11

Great customer service and fast delivery!

"This is one of the greatest companies! I received my product as described. "


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Verified Customer
Rating 10/10
5/5
2016-08-10

Fantastic!

"Super glad to have received my film. It was not expired and shipping was quick."


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Unique Photo, Inc. is a merchant member
Unique Photo, Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,513 merchant members.