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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.10/10 3,998 reviews

    9.10 / 100
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    US Flag Store is a merchant member
    US Flag Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • US Flag Store contact information

    • Address: 1000 Westinghouse Dr suite 1
    • Contact: support@onlinestores.com
    • Phone: 877-734-2458
    • Customer Support: 877-734-2458
    • Business Hours: 8am to 7pm Mon - Fri Eastern
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.25/10 8.25/10
    Chance of future purchase: Rating 9.00/10 9.00/10
    Shipping & packaging: Rating 9.50/10 9.50/10
    Customer service: Rating 8.75/10 8.75/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 3,999 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very professional. Handled a back order efficiently and delivered when they said they would."




Rating 10/10
5/5
modified review posted

"Not satisfied with the blemish on the flag case nor the fact that it was made in china. Suggest better (or any) QC before shipping & indicating where products are made on your website. "

modified review Rep reply posted Jul-07-2013

ap-online, US Flag Store rep has responded

“Thank you for your recent order with us. We apologize that you are not satisfied with the Officers Flag Display Case AND Pedestal that you ordered. Our website states that the item is made in China. You can certainly return the order for a refund or an exchange. We would like to speak with you regarding the review. Please contact us toll free at 877-734-2458.”


Rating 10/10
5/5
modified review posted

"Good fast service and a quality product at what appears to be the best price on the Internet"


Rating 10/10
5/5
modified review posted

"Thank you so much for making it so quick and easy to order. The order came and looks great!!!"


Rating 10/10
5/5
modified review posted

"Nice quality, shipped fast, good price."


Rating 10/10
5/5
modified review posted

"The flag I ordered is very nice. Seller shipped quickly. The only gripe I have is the high cost to ship the flag. It arived in a very small lightweight box. It could have been shipped more economically than what they charged. If I could have found a flag the exact size of what I bought from these folks, with a lower shipping cost, I would have bought it elsewhere."


Rating 10/10
5/5
modified review posted

"very nice spinner flags for my boat, thanks"


Rating 10/10
5/5
modified review posted

"Very satisfied with the product, time taken to deliver and quality of service."


Rating 10/10
5/5
modified review posted

"Great product, excellent communications & fast shipment - would buy from again "


Rating 10/10
5/5
modified review posted

"Easy order, fast delivery, good product"


Rating 10/10
5/5
modified review posted

"My order arrived in a timely manner and were packed very well. I will order again from this company."


Rating 10/10
5/5
modified review posted

"Exactly what I was looking for. I also appreciated the phone call letting me know the delivery would be late."


Rating 2/10
1/5
modified review posted

"I received the wrong flag twice, I am still waiting on the 3rd flag and it has been almos 2 weeks now.
"

modified review Rep reply posted Jun-17-2013

, US Flag Store rep has responded

“Thank you for your recent order with us. We would like to speak with you regarding this review. Please contact us toll free at 877-734-2458.”


Rating 10/10
5/5
modified review posted

"I was replacing a nylon flag that was 2 years old it was faded and worn. I will stay away from nylon and go with poly. This flag is better made with heavier material worth the extra price."


Rating 10/10
5/5
modified review posted

"The item ordered was delivered in a timely fashion and the product quality is great. Not to mention the price was great to!"