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Stores > US Flag Store

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • US Flag Store US Flag Store Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1000 Westinghouse Dr suite 1
    • Contact: support@onlinestores.com
    • Phone: 877-734-2458
    • Customer Support: 877-734-2458
    • Business Hours: 8am to 7pm Mon - Fri Eastern
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 7.94/10 7.94/10
    Shipping & packaging: Rating 8.44/10 8.44/10
    Customer service: Rating 8.20/10 8.20/10
    Return/Replacement policy: Rating 7.32/10 7.32/10

4,684 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-03-22

"Second time purchasing I intend on a third. Product is exactly as described, very pleased"


Rating 10/10
5/5
2016-03-21

Fast & Efficient Great Quality

"Ordering was quick and easy. My order was shipped quickly and is of outstanding quality. It was well worth the price. I'll definitely return to purchase replacement flags as well."


Rating 10/10
5/5
2016-03-21

Worth Twice The Price

"I receive everything I requested in a timely manner. The instructions were simple and correct. The quality of the flag pole and flags exceeded my expectations. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-03-20

Very pleasing experience

"Very pleased from placing order to receipt of my new flag, which I am extremely pleased with the quality of my flag. Next time I need a flag, I will definitely order from US Flag Store. SUPERB QUALITY !!!!!"


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Verified Customer
Rating 2/10
1/5
2016-03-19

Too long delivering flags.

"Took 26 days to finally rec.two flags.You should of stuck with UPS all the way because once they handled it off to the U.S.P.S. it all went wrong.If there is EVER a next time just ship it Fed Ex.
A person might think that U.S.Flags would inquiry a lot sooner then this or even track it as it made it route all over the wrong States and cities.
"


Rating 2/10
1/5
2016-03-19

JUST DON'T BUY THERE ! Charge you for not being able to deliver on time...

"JUST DON'T BUY THERE !
Oder a Wednesday march, 9th. They said the delivery will be on Monday. Perfect, I needed it Tuesday.

Sent a email on Thursday saying "Out of stock". That could happen....

Finally delivered on next Thursday (6 days later than initially announced) without any notice.

I want to return it and they charge $7.49 as retuning fees !!!!! (my order is $24.75...)

JUST DON'T BUY THERE ! There is plenty of kinder suppliers. Don't choose a mean one.
"

This review was modified by JPauxUSA on March 19 2016 12:39:51 PM

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Verified Customer
Rating 10/10
5/5
2016-03-18

Supreme service

"I found the service to be excellent and the quality very good. Shipment was made the day I ordered the flag.
"


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Verified Customer
Rating 10/10
5/5
2016-03-18

Flying high and mity.

"GREAT! Flag was the right price, good quality, and shipped "on time" Not my first order."

This review was modified by cbsrv on April 10 2016 08:39:38 AM

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Verified Customer
Rating 10/10
5/5
2016-03-16

Long may it wave

"Good quality material and well made. It was a gift worth giving."


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Verified Customer
Rating 10/10
5/5
2016-03-16

Beautiful Flag!!

"Ordered - Delivered = Happy customer :-)"


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Verified Customer
Rating 2/10
1/5
2016-03-15

Crooked finials

"I was very disappointed that the finial balls- which are glued to the six hardwood flag poles I ordered- were very crooked."


Rating 10/10
5/5
2016-03-15

Better than they had to be

"I wanted to buy a Texas flag that was the same size as the US flag I fly on occasion in front of my house. Most of the flags are made in China and many are poor quality. I found that the US Flag Store had what I wanted. As I expected, the price was a little higher because the flag was made in the USA. So I ordered it. I received order confirmation and tracking information in an email. A couple of weeks later I had not received the flag so checked the tracking information and it said that the flag had been delivered in my mailbox but I had not received it. I have ordered many things online and have never had that happen. So i sent an email to the company stating that i had not received it even though the tracking information said that it was delivered. I immediately received an email stating that another flag would be sent to me free of charge. In about a week i received the new flag. It is well made, of good material, with bright colors, and best of all, MADE IN THE USA. I feel they went beyond what they had to do as they could have spent time tracking the flag or with other bureaucracy. They just simply made things right. Hard to find these days."


Rating 10/10
5/5
2016-03-14

Excellent

"Excellent shopping experience! Easy to find what I was looking for. Quick shipping. Great quality."


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Verified Customer
Rating 10/10
5/5
2016-03-13

flapn in the wind

"high quality flag will last me a long time"


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Verified Customer
Rating 10/10
5/5
2016-03-11

great Texas flag

"I had forgotten how bright a new flag is. God bless our red ,white, and blue"


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US Flag Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,611 merchant members.