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RatingsRating
Store InformationStore Info
Full Rating Profile
  • US Flag Store US Flag Store Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1000 Westinghouse Dr suite 1
    • Contact: support@onlinestores.com
    • Phone: 877-734-2458
    • Customer Support: 877-734-2458
    • Business Hours: 8am to 7pm Mon - Fri Eastern
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.77/10 7.77/10
    Chance of future purchase: Rating 7.62/10 7.62/10
    Shipping & packaging: Rating 7.61/10 7.61/10
    Customer service: Rating 7.21/10 7.21/10
    Return/Replacement policy: Rating 6.25/10 6.25/10

4,337 Customer Reviews

Rating 2/10
1/5
modified review posted

"The delivery date was too late for the occasion after they stated it would be shipped within 24 hours."


Rating 10/10
5/5
modified review posted

"I received my University of Kentucky flag in a short time. It was up to my expectations in every way. The Flag Store was great in processing the order and getting it to me. Will buy there again in the future. "


Rating 10/10
5/5
modified review posted

"very pleased with the ease or ordering. I started out at your competitor but the website wasn't working correctly. I called them on the phone and no one answered. I emailed them and no one ever got back to me. Glad I found you and I'll be putting more orders in."


Rating 10/10
5/5
modified review posted

"1 flagpole was broken & 1 flag was missing when delivered. Replacement pole & missing flag were received within a week & the customer service person was very eager to make things right."


Rating 10/10
5/5
modified review posted

"Quick and a good product, always there to help when needed."


Rating 10/10
5/5
modified review posted

"This was a very easy sell. the price was good and the quality excellent. Thank you!"


Rating 10/10
5/5
modified review posted

"very happy, nice case, delivered timely.........and affordable"


Rating 2/10
1/5
modified review posted

"Placed an order and 6 days later I received an email saying they were out of stock on that item. Not only was this 6 days after the fact but they did not provide any options on similar items that were in stock. Their lack of awareness in inventory makes me not want to shop from this store again. Received another email 2 days ago (almost an month and a half after the initial order) stating my order had been shipped. They did not ask if I still wanted the item, simply charged my card and sent me the item assuming I'd still wanted it. "


Rating 10/10
5/5
modified review posted

"Everything I expected from the order!"


Rating 10/10
5/5
modified review posted

"Great Prices and fast delivery can not ask for any thing more . Great service also Thank You "


Rating 4/10
2/5
modified review posted

"As of right now, I would not recommend US Flag Store to anyone. I had to return a flag over a month ago and still have not received any communication as to where the refund is. Nor have I received the refund. I subsequently ordered a different flag. The product is beautiful but the customer service is greatly lacking."


Rating 10/10
5/5
modified review posted

"Great product, great delivery"


Rating 10/10
5/5
modified review posted

"Service was fast and inexpensive. I love your flags."


Rating 10/10
5/5
modified review posted

"Flags came on time and each were individually packaged. The price was very good and quality was better than i expected."


Rating 4/10
2/5
modified review posted

"Have not received the flag as yet."


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US Flag Store is a Merchant Member! Learn more

US Flag Store is a merchant member
US Flag Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,888 merchant members.