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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 10.00/10 270 reviews

    10.00 / 100
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    USB Memory Direct is a merchant member
    USB Memory Direct participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • USB Memory Direct contact information

    • Address: 2700 N 29 Avenue, Ste 108Hollywood, FL
    • Contact: sales@usbmemorydirect.com
    • Phone: 954-707-6767
    • Customer Support: 866-404-4645
    • Business Hours: 9:00am - 6:00pm Mon - Fri, ESTClosed Sat. and Sun.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 9.79/10 9.79/10
    Shipping & packaging: Rating 9.58/10 9.58/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 270 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great, high-quality, prompt service! We are very pleased with the custom USBs we ordered and are sure to deal with them in the future!"




Rating 10/10
5/5
modified review posted

"service was great, product looks terrific"


Rating 10/10
5/5
modified review posted

"This company is awesome. I contacted them and they responded within minutes. I told them what I was looking for and they gave me all the information and a quote so I was able to make a decision. Once I picked out the USB I wanted, and the personalization I wanted printed on them, they went to work. The shipment came in 4 days earlier than I expected which was great. They followed through with everything they said they would, and Marina was a great help to me. Their customer service is great, follow through is great, and their product is great. I also had them upload a large file onto the USB which will save me a lot of time, and their charge was minimal for this service. I highly recommend this company and will continue to use them in the future."


Rating 10/10
5/5
modified review posted

"Awesome product. My photography clients are thrilled. Jeannette was just amazing helping me to get set up. She walked me through everything step by step and was sure I was 100% satisfied with the product. I highly recommend USB Memory Direct!"


Rating 10/10
5/5
modified review posted

"Doing business with USB Memory Direct was a very easy and pleasant experience. The asssociate with whom i dealt, Lana, could not have been more friendly and helpful. I would definitely recommend them."


Rating 10/10
5/5
modified review posted

"I have ordered from USB Memory Direct for the past three year. Have been extremely happy with their services from ordering to shipment. Their prices are great and the product is outstanding!!!"


Rating 10/10
5/5
modified review posted

"We are very pleased with our experience with USB Memory Direct. They were quick to reply to our quote with friendly and knowledgeable staff member. Our order came out perfect.
Thank you USB Memory Direct for making this so easy.
"


Rating 10/10
5/5
modified review posted

"Excellent service from USB Memory Direct! Quick response, fantastic value in addition to another discount, and reliable product. During budget crunches I can rely on USB Memory Direct to provide the quality material I need for my school. Superior customer service to ensure the great quality and follow up after the order arrived."


Rating 10/10
5/5
modified review posted

"What a fantastic experience ordering from USB Memory Direct! The entire process of ordering custom printed thumb drives and tins was made so simple and fast by the incredible customer service I received from Evelyn. Friendly and extremely efficient...many companies could take a lesson in customer service from this company. I just received the products I ordered and love them...great quality and looks so good! Thanks so much Evelyn and USB Memory Direct...simply awesome!"


Rating 10/10
5/5
modified review posted

"Very pleased with the customer service I received. Evelyn G will be the reason I buy from this company again, she went above & beyond to help my company achieve what we needed. "


Rating 10/10
5/5
modified review posted

"Fantastic customer service! Prompt delivery and the USB drives look excellent. We'll definitely be repeat customers!"


Rating 10/10
5/5
modified review posted

"Service was efficient and easy. I had contact USB Memory Direct via email to obtain a price estimate which they replied with about an hour after my initial email. They had also sent me a mock up of the USB I had inquired about with our company logo. After approving the artwork I had received my order in one week, and the pricing was very reasonable. Thank you for having such great customer service that made this process so easy! "


Rating 10/10
5/5
modified review posted

"Excellent service--worked within a very tight deadline to ensure deliverable was received even sooner than our expectations. Very successful transaction and highly recommended to those under a deadline!"


Rating 10/10
5/5
modified review posted

"So glad I found this company. I wanted my logo on something that would catch attention for our nonprofit charity. USB Memory Direct did a fantastic job and bringing my logo to life. Everyone loves our custom flash drive. We sell it as a fundraiser and it has sold like crazy! Thank you to the creative minds at USB Memory Direct for taking my vision and making it a reality."


Rating 10/10
5/5
modified review posted

"The customer service was exceptional! They were very accommodating to our changing requests. They also responded quickly by email and by phone.
The USB drive we ordered look amazing. We are very happy with the product.
We would absolutely recommend this company to others.
"