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Store InformationStore Info
Full Rating Profile
  • USB Memory Dire USB Memory Direct Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 12349 SW 53rd Street, Suite 205 Cooper City, FL 33330
    • Contact: sales@usbmemorydirect.com
    • Phone: (866) 404-4645
    • Customer Support: (954) 707-6767
    • Business Hours: 9:00am - 6:00pm Mon - Fri, EST Closed Sat. and Sun.
    • Fax: (954) 337-0206

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.33/10 7.33/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 8.54/10 8.54/10
    Customer service: Rating 9.33/10 9.33/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

326 Customer Reviews

Rating 10/10

"Great Customer Service, quick and accurate quoting, fast order processing, and very flexible on ordering and design work! It is nice to talk to an actual person (Evelyn) on the phone and talk to the same representative every time! Great business and will definitely be ordering more in the future!"

Rating 10/10

"From start to finish, the customer service was second to none. Within 30 minutes of submitting an online request for information, Aaron contacted me via phone and emailed virtual samples. After designing exactly what I had envisioned, he immediately processed my order and it was delivered within a few days. I was updated throughout (emails indicating the order was in production, order had shipped) and received a follow-up email from Aaron to ascertain I was completely satisfied with the product. The drives look great and I'm very pleased with them, but the customer service was what really left an impression. "

Rating 10/10

"Great customer service, fast delivery and the product looks amazing. "

Rating 10/10

"We were not an easy client to deal with. We changed our minds and postponed the order multiple times. William was very patient with us and also helped talk us through document security, etc. We are very happy with our order and pleased with the customer service we received. "

Rating 10/10

"The customer service was fantastic! We will definitely do business with them in the future!"

Rating 10/10

"They have awesome costumer service! I received my USB Memory drives much sooner then I expected and they look AMAZING!!!! I will definitely order more in the future. This will help my business go to the next level. "

Rating 10/10

"It was a pleasure doing business with USB Memory Direct, it was a very smooth transaction and was delivered quickly. Marina Daniels was a joy to work with and she made me feel very important. I will use them again and I highly recommend them."

Rating 10/10

"Very pleased with the product and the high level of service provided. The drives are a hit with our company owners! "

Rating 10/10

"Great customer service - quick response and quick shipping. Very positive experience. Product seems to be of good quality. We plan to use this company for future orders."

Rating 10/10

"Great prices, Quality product and SUPER FAST on Delivery. Not sure what else to say =)"

Rating 10/10

"The service and product we received from USB Memory Direct were both exceptional. The rep I worked with was polite, helpful, and knowledgeable. The flash drives arrived looking exactly as specified and we are delighted with them. The entire process - from first contact to product delivery - was efficient and problem-free. I would recommend this company to colleagues and will use them again."

Rating 10/10

"Excellent Customer Service. Prompt responses, great communication. Quick production and delivery without compromising quality. I highly recommend you do business with them! Evelyn was fabulous!"

Rating 10/10

"I had a great experience with USB Memory Direct from the moment I contacted them for an initial quote. Jessica was able to answer all of my questions and was very prompt in getting back to me. She was also quick to match prices for other quotes that I was receiving. Ultimately we decided to place our order with them because they offered a unique design at a reasonable price and could complete the production in our requested timeframe. We had a file to upload on our drives, but it wasn't ready at the time we placed our order. However, USB Memory Direct was great to work with--they got the ball rolling on the job! This contributed to our drives arriving on time. The final product looks very nice and we are pleased with our order."

Rating 10/10

"We recently ordered the Logo USB drives. Not only did we receive excellent customer service (thank you Evelyn!), the drives are beautiful. We plan on giving our customers their quotes on the drives, so these needed to make a great impression. I will definitely use USB Memory again soon.

Tonya - Nashville, TN"

Rating 10/10

"I am very happy with my USBs, exactly what I wanted. What a pleasure to deal with Evelyn - fabulous customer service, I will definitely order some more. Thank you"

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USB Memory Direct is a Merchant Member! Learn more

USB Memory Direct is a merchant member
USB Memory Direct participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.