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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 10.00/10 269 reviews

    10.00 / 100
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    USB Memory Direct is a merchant member
    USB Memory Direct participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • USB Memory Direct contact information

    • Address: 2700 N 29 Avenue, Ste 108Hollywood, FL
    • Contact: sales@usbmemorydirect.com
    • Phone: 954-707-6767
    • Customer Support: 866-404-4645
    • Business Hours: 9:00am - 6:00pm Mon - Fri, ESTClosed Sat. and Sun.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.91/10 8.91/10
    Chance of future purchase: Rating 9.78/10 9.78/10
    Shipping & packaging: Rating 9.57/10 9.57/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 269 Customer Reviews

Rating 10/10
5/5
modified review posted

"I wanted to get USB drives custom printed with our company's logo on them. This company responded promptly, returned design changes same day, and I had the finished product in less than a week! I am very happy with how they handled the order - and am happy with the finished product"




Rating 10/10
5/5
modified review posted

"This is our second time ordering from USB Direct. As usual, they provided wonderful customer service (special shout out to Marina D. for being awesome). The ordering process was simple and the turn-around time was very quick! I will certainly go to them again."


Rating 10/10
5/5
modified review posted

"Really outstanding customer service, especially compared to another company I used for a slightly different product. Extremely happy with the finished product too. I've already recommended them to others!"


Rating 10/10
5/5
modified review posted

"I am opening a photo archiving business and wanted to offer a flash drive to my clients that would be easy to open and stand out from other flash drives. Not only did USB Memory Direct put my logo on a swivel drive, they gave me an awesome price on a larger storage drive! From first contact to day of delivery (less than a week), customer service, pricing and end product was first class!"


Rating 10/10
5/5
modified review posted

"great place to shop at 5 stars!"


Rating 10/10
5/5
modified review posted

"I am incredibly impressed with the high level of customer service, timely and appropriate response to my questions, and a very smooth, painless ordering process. I was able to track my order, and it arrived exactly on schedule. We are extremely pleased with the final product - our logo looks very professional, and the range of color options enabled us to stick with our color theme. I have no hesitation in recommending USB Memory Direct, who offer excellent customer service, products, and very competitive prices."


Rating 10/10
5/5
modified review posted

"Absolute pleasure to do business with. They will handle all the details and make the process painless!"


Rating 10/10
5/5
modified review posted

"We did a lot of due diligence looking for the best custom USB vendor and USB Memory Direct won out because of their competitive pricing, flexibility, accessibility, and customer service (special shout out to Evelyn G. for being awesome). Just received our order and can't wait to start handing them out to clients. I have a feeling we'll be placing order #2 very soon! "


Rating 10/10
5/5
modified review posted

"I recently was in a time crunch and needed to complete a project that needed custom flash drives. I requested quotes from a number of places. All who did not want to help me within my limited time frame of 24 hours. If they could ship to me in time there was this outrageous fee on top of rushed shipping. Luckily one place I requested a quote from was USB Memory Direct. A representative from there named Jessica responded to my inquiring within minutes! She knew exactly what I needed and sympathized with my time crunch. She took ownership of the situation and stayed in communication with me until I was completely satisfied with my order. She got me my drives within 24 hrs. and did not nickel and dime me with outrageous fees. Their prices are the best around! What I absolutely loved was when my order was delivered she followed up and took time to make sure I was satisfied with the order and all was in order. She really has made me a customer for life with USB Memory Direct. She truly saved the day for me and the project came out great!! "


Rating 10/10
5/5
modified review posted

"Wonderful customer service & product was exactly what I wanted! I will absolutely order from them again!"


Rating 10/10
5/5
modified review posted

"What a great company and great customer service! The ordering process was simple, great pricing and a very quick turn-around time! We just received our drives and absolutely LOVE them! They came out perfect and look even better than expected. I would definitely recommend them to anyone looking to purchase custom USB drives! "


Rating 10/10
5/5
modified review posted

"The customer service was excellent. Our final product came out just how we ordered it (and we were fairly picky). I would certainly go to them again."


Rating 10/10
5/5
modified review posted

"This was a fabulous company to work with, fast, friendly, knowledgeable, with a wonderful, perfect product!

Thank you so much!
"


Rating 10/10
5/5
modified review posted

"Great customer service! Marina worked with me to get our rush order done and was very fast and efficient. The product got here on time and looks wonderful. Thank you!!!!"


Rating 10/10
5/5
modified review posted

"Great, high-quality, prompt service! We are very pleased with the custom USBs we ordered and are sure to deal with them in the future!"