We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > USB Memory Direct

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×
  • USB Memory Dire

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 12349 SW 53rd Street, Suite 205 Cooper City, FL 33330
    • Contact: sales@usbmemorydirect.com
    • Phone: (866) 404-4645
    • Customer Support: (954) 707-6767
    • Business Hours: 9:00am - 6:00pm Mon - Fri, EST Closed Sat. and Sun.
    • Fax: (954) 337-0206

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.37/10 8.37/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.81/10 9.81/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

374 Customer Reviews

Rating 10/10
5/5
2016-08-08

A real partner!

"Nothing but great things to say about our experience with USB Memory Direct. Customer service is way above average. Well done! I am completely satisfied."

This review was modified by acmiller on August 08 2016 12:05:16 PM


Rating 10/10
5/5
2016-07-29

Excellent service

"I am extremely satisfied with the USB's that I received and how great my logo looks on each USB. Amanda was extremely helpful in showing me various options and designs and walked me trough each step in the process so patiently. My order shipped quickly and arrived on time. I appreciate the high commitment they demonstrate to customer service and customer satisfaction. I look forward to future business with them. Highest recommendation!!"


Rating 10/10
5/5
2016-07-26

Beautiful and Professional USBs!

"We are so happy with the USBs that we purchased from USB Memory Direct - they are beautiful and of amazing quality. We worked with Amanda Caraballo on this order and she was so incredibly helpful, which made the whole process super easy and fun. She was always quick to respond and didn't bat an eye when we asked to make changes (like a million times) and was always happy to help us in any way that she could. We are so happy with our custom made USBs and would highly recommend this company and Amanda. "

This review was modified by meilismith on July 26 2016 03:48:35 PM

Rating 10/10
5/5
2016-07-26

Best customer service ever!

"After receiving quotes from several companies I talked to Amanda from USB Memory Direct. It was a no-brainer picking their company. You get your own personal customer service representative!! No more automated systems or having to tell your story over and over if you need to ask somebody a question. Your representative takes care of everything "

This review was modified by Lyndilye on July 26 2016 08:40:10 AM

Rating 10/10
5/5
2016-07-19

Satisfied!

"We are very satisfied with the quality of the USBs. So far the ones we have used work well. Customer service was fast and very helpful. "


Rating 10/10
5/5
2016-07-14

Amazing experience, highly recommend!

"I am going out of my way to leave a positive review because it was a treat working with these guys (and Lana has been superb). After a tremendous amount of comparison shopping I found that these guys had the best rates. And better yet, their customer service was spectacular. Beyond that, the custom drives I ordered turned out wonderfully. The drives are high quality, never had any issues, and the custom image (an actual picture of a face) look stellar. "

This review was modified by BenWhitehair on July 14 2016 11:18:14 AM

Rating 10/10
5/5
2016-06-24

"Lana Burton was a pleasure to work with consistent and thorough."

This review was modified by sacollins14 on June 24 2016 11:37:09 AM

Rating 10/10
5/5
2016-06-22

Consistent Top Quality Products & Customer Service

"I regularly place orders for USB drives for my department at work through USB Memory Direct, and I am always happy with my experience. The customer service is excellent, the orders are completed in a timely manner and they always have competitive pricing. The USB drives are printed with bright colors and accurate design. I like that the account reps follow through with every step in the ordering process, always keeping me informed about what they product will look like, when it is shipped and when it has arrived. They don't miss a thing! I work with Lana, and she is always so helpful and prompt. Keep up the great work!"

This review was modified by cityofsunnyvale on June 22 2016 08:41:01 AM

Rating 10/10
5/5
2016-06-21

Quick, reliable customer service and wonderful product!

"When I looked into purchasing some wooden flash drives from USB Memory Direct, I wasn't only blown away by their fast customer service, but their prices were fantastic and more reasonable than any other place I looked into. They sent proofs with my company logo on the flash drive to me as well and all of this took place within the hour I first inquired via their website. Super fast! Especially since it's wedding season and we really needed to replenish our flash drives for our clients! :) They shipped them out the next day once we ordered and we received them within 1 week! I would highly recommend their services and we will definitely be purchasing from them again in the future! "

This review was modified by BrianneLuginbill on June 21 2016 06:26:27 AM

Rating 10/10
5/5
2016-06-17

EXCELLENT CUSTOMER SERVICE

"I had a great experience dealing with USB Memory Direct, Lana was great, she is very knowledgeable and worked with me when I changed colors a few times. I received our flash drives and they match the proof exactly and were delivered on time. I am extremely satisfied with USB Memory Direct and will order from them in the future."

This review was modified by PC2101 on June 17 2016 09:32:04 AM

Rating 10/10
5/5
2016-06-08

Awesome Service, Awesome Product

"Amanda from USB direct was polite, helpful, and extremely attentive. The ordering process, submitting our designs, and setting up payment and delivery was organized and effortless. I'll definitely be using this company again. Thanks USB Memory Direct!"

This review was modified by kplatteLGC on June 08 2016 11:54:53 AM

Rating 10/10
5/5
2016-05-26

Nice work & fast

"Everything looks great, fast turnaround & very professional custom service."

This review was modified by wcolepaugh on May 26 2016 09:37:39 AM

Rating 10/10
5/5
2016-04-14

Highly recommend USB Memory Direct

"The product, price, and service we received by USB Memory Direct was fantastic. Uploading our logo was so easy! Also, Lana was very helpful with the entire process! I would highly recommend USB Memory Direct!"

This review was modified by gurp15 on April 14 2016 05:01:02 AM

Rating 10/10
5/5
2016-04-06

LOVE these custom drives!

"I used USB Memory Direct before for custom engraved wooden drives and they were wonderful to work with. I knew when it was time to get new drives for my rebrand that there was no one else I'd like to work with. This time we did custom molded drives and they're even more awesome in person than I expected! They were wonderful with the tweaks and changes I requested and very easy to work with. Highly recommended!"

This review was modified by bybrea on April 06 2016 07:46:05 AM

Rating 10/10
5/5
2016-03-18

Easy, Fast, Responsive!

"It was my first time working with USB Memory Direct and Katrina was super helpful and incredibly responsive. We had a quick turnaround and she was able to work with me to ensure we got the flash drives to arrive in time.

The flash drives look great and we will be using them again for future orders!
"

This review was modified by BrandAmp on March 18 2016 04:11:23 PM

Ratings Calculation Change
Learn about Our Reviews

Share USB Memory Direct's store rating

USB Memory Direct is not a merchant member. If you're this merchant, learn more!

USB Memory Direct is not a merchant member
USB Memory Direct does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!


See all Merchant Members »