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"This store is a fraud. I ordered a Sony camcorder which appeared to be a fantastic deal and actually paid $42 for a 2 day delivery.
I got 2 emails asking me to call the store about the order with no further details. No one bothered telling me in these emails that the camcorder which showed to be available for immediate delivery was not going to be "in for 8 weeks". The same model is readily available at all electronic stores.
The person who finally answered the phonecall after a long hold, told me that "it is no problem and that he will cancel the order" and hung up on me. It may not be a problem for USAphotonation but it sure is a problem for me the customer as I needed it for a family event this weekend!!! So much for a "Great deal"."
"We ordered a Canon Rebel XT 8MP Digital SLR Camera (Body Only -Black) for a too good to be true price of $179.00. The next day we received an email asking us to call. After talking to a service rep, he let me know that the camera would not work without the software, which I could purchase for $599. He hung up on me when I asked him to cancel the order. Watch out for the too good to be true price!!!!! "
"I found this company on ShopCartUSA, and at the time they listed the lowest price for the Nikon D80 I was looking for. After ordering it, I got an email on Friday verifying the order, then on Monday I got an email saying it was backordered and wouldn't be in for 4-6 weeks. I saw they were still selling this camera on their web site, so I sent an email informing them their web site says its In Stock, and will they be sending me the camera. No response to that email. I then called the store, and was told the camera is in stock (I didn't mention I was told in email it was out of stock). I told him I was told it was out of stock on Monday, and he says he don't know who said that, because the camera is in stock. He also wanted to sell me other items with the body, but I had only called to see if the item was in stock. This showed me that their email was a lie."
"I ordered a d80 camera for 479...I received a confirmation email...then shortly after that I received an email that I needed to call. They asked me why I ordered a camera that I wouldn't be able to use? I said I just want the camera. They got annoyed with me and told me you know you won't be able to use it...and they told me I needed the USA model which would cost a little more. So...I agreed to almost $800 I got my camera....Now...the invoice is for $904!! Now I am in the process of trying to return the camera. Has anyone thought of filing a class action suit against these guys? Some lawyer could make some dough!!! They have false advertising and they bait and switch along with harassing you on the phone. "
"Basically I ordered the d200....I was very excited and like everyone else I got the email stating they needed verification to complete my order. They wanted to know if I had a special chip to convert the Chinese menu to English and it was available for 700. And Peter also told me that a battery would be needed etc....he became very irate in my opinion and starts to go on about this is the best deal anywhere etc. He was very rude when I asked him to Cancel my order. PLEASE DO NOT ORDER FROM THESE GUYS!!!!! THEY ARE THE WORST."
This review was modified by bujudar on July 01 2007 07:19:48 AM
"I was looking for a good deal on a canon rebel xti with a efs18-55mm lens & ef 70-300mm IS USM telephoto zoom lens. Intially I found an unbelievable price for a package deal at expresscamera.com, but as many others have found out, it was on back order. Since USAphotonation had similar pricing, placed an internet order on the 06-13-07. Received email confirmation that night & call from Peter at ext# 211 the next morning 06-14. He informed me that the camera I ordered at that price was an import and that for $200 more I could get the US model. He also quoted prices for the lenses + CF card. Although it was a lot higher than the initial pricing, it was still a better deal than other places. Accepted the quoted price & was told would ship next day 06-15. ETA was 3-5 days. So far so good, right? Saw this & other sites with reviews & my stomach turned. All the horror stories about possible ID theft and supposedly getting fraudulent charges on the credit cards made me so nervous that I literally read hundreds of reviews (almost all the posted ones) & had a few sleepless nights. Checked email frantically for tracking # & tracked shipment on UPS site. Tracking# XXXXXXXXXXXXXXXXXXX with ETA 06-18-07. Received perfectly genuine canon rebel xti & lenses in perfect condition(ie. orig box+ warranty including battery pack+charger+manuals+cds) on 06-18-07. After all that I have been through the past few days reading the reviews, I decided to write this review to let people know my own experience. Honestly speaking, I am quite happy with the price & service. I guess if you know what you want you can still get a great deal from this place. At the end dont be too greedy & use your better judgement, in most likelyhood you will get a good deal- just remember there is no such thing called a free lunch!!!
P.S. Also received the double memory offer for the prof. CF card(although generic but perfectly functioning)+ free camera bag+small tripod+ memory case. "
This review was modified by interlopert on July 05 2007 09:49:58 PM
"Like an immature fool, I bought the "too good to be believed" deal on a Nikon D80 from these feather merchants. Thankfully, I discovered this marvelous website and was able to cure my error.
I called USA Photo Nation to inquire about my order. The rep gives me some crap that "these cameras are on backorder and we do not expect them for a minimum of 12 weeks, but if I am willing to upgrade to a pre-packaged bundle (another $400.00), they can ship within two days."
Thank goodness I did not just get off the boat! I told him I know bait-and-switch when I hear it. He summarily told me "this order is canceled" and hung up on me.
Stay away from these goniffs. If something sounds too good to be true - it is. Deal with LEGITIMATE merchants. Dealing with sham artists is sure, stomach acid-rich aggravation.
In the end, I bought from B&H Photo. It cost me $470.00 more, but I am comforted by their longstanding reputation as honorable merchants."
This review was modified by twufred on June 18 2007 02:34:37 PM
"Ordered via their website. Received email from them 5 days later telling me to call them because they are trying to reach me regarding my order. I call the number and extension and leave a detailed message and no one calls me back. They send a 2nd email telling me that they're "still" trying to contact me and to call them. So, I call them again and leave another message, again with no response. Then today, I receive an email telling me my order's been canceled. I should've known they weren't legitimate by the price they advertised. "
"!!!! WARNING!!!!!!!!I called USA photo nation company, Because of their price on the canon XTi SLR (400D) body only. normally I will get my photography supplies from B&H photo and video. when I saw USA's Deal it was hard to pass up. I called their company with a few questions about this product after the third question them all basic questions like USA vs chinese, shippin fees an delivery time. He hung up on me. so I did called B&H and asked them about the rating website and I did some search and found out the horror stories about this company. I got so angry that i have to write this review, I hope anyone who is thinking about doing business with this company will think twice I feel their business practices are suspect. !!!!! WARNING!!!!"
"Purchased a D200 camera and was never told it was a "grey market" camera. Nikon won't discuss problems with the camera due to this. When the store was contacted they would not discuss our return of the camera - simply hung up."
"This store is a fraud. I ordered a Sony camcorder which appeared to be a fantastic deal and actually paid $42 for a 2 day delivery.
I got 2 emails asking me to call the store about the order with no further details. No one bothered telling me in these emails that the camcorder which showed to be available for immediate delivery was not going to be "in for 8 weeks". The same model is readily available at all electronic stores.
The person who finally answered the phonecall after a long hold, told me that "it is no problem and that he will cancel the order" and hung up on me. It may not be a problem for USAphotonation but it sure is a problem for me the customer as I needed it for a family event this weekend!!!
So much for a "Great deal"."