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ubid.com

Computer Hardware & Software

Rating 7.6/10 269 reviews
(382 lifetime reviews)

7.6/100 (6-month rating)
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UBid participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,945 merchant members.
 
 

All Customer Reviews (382)

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Rating 10/10 5/5
modified review posted May-09-2012

"very good. great deals on ubid.com"

Rating 10/10 5/5
modified review posted May-09-2012

"My delivery was very prompt and my purchase was exactly what I boutht. I would buy from this seller again."

Rating 10/10 5/5
modified review posted May-09-2012

"a great buy .fast service.very satisfied"

Rating 6/10 3/5
modified review posted May-09-2012

"Positive, although I am still waiting for one of the items to arrive, and am waiting until then to pass judgment."

modified review posted May-09-2012
sunriseubid's Avatar
sunriseubid, UBid rep has responded

“Please contact our customer care department at 866-946-8243 anytime Monday - Friday 9am – 4pm Central Time, email us with your order number and login name at CustomerSupport@uBid.com, or use our Live Chat feature located on uBid.com under the “Need Help” tab. They will be happy to assist you with finding out where your order is.”

Rating 10/10 5/5
modified review posted May-09-2012

"I was extremely impressed with how fast the product was delivered. "

Rating 6/10 3/5
modified review posted May-09-2012

"I am still waiting for my order to be delivered, according to your site it hasn't left the warehouse yet, and I don't know why.
"

modified review posted May-09-2012
sunriseubid's Avatar
sunriseubid, UBid rep has responded

“Please contact our customer care department at 866-946-8243 anytime Monday - Friday 9am – 4pm Central Time, email us with your order number and login name at CustomerSupport@uBid.com, or use our Live Chat feature located on uBid.com under the “Need Help” tab. They will be happy to assist you with finding out where your order is.”

Rating 8/10 4/5
modified review posted May-09-2012

"I love the convenience of them contacting me when I have been outbid to keep my interest and not forget that I have one out there and can then decide if I want to place a higher bid. I love the fact that I am notified when I win a bid and not win a bid. Just wish that the shipping and handling was way less expensive or a standard cost and that is it. Pretty bad when the shipping is almost triple what the price of the product is."

modified review posted May-09-2012
sunriseubid's Avatar
sunriseubid, UBid rep has responded

“We value your business greatly, and thank you for being a customer! Shipping costs are an inherent feature in any mail-order service. Our shipping costs not only include the cost for shipment of your product, but also order processing. Order processing includes insurance, assembly and packaging of each order, as well as credit card processing. We understand that sometimes, the shipping costs may represent a large percentage of the overall price of an item but when you look at overall cost, uBid.com still provides a great value. The format for calculating the shipping and handling charge is based on a combination of the shipment method and the total weight of the product selected. Please note that you can use the shipping estimator located on each auction page. Simply enter your ZIP code, and you will see a table listing the different ship types available. This is available to you so you can calculate the shipping for any item before you place a bid.”

Rating 10/10 5/5
modified review posted May-08-2012

"Good price, prompt delivery and great product!"

modified review posted May-09-2012
sunriseubid's Avatar
sunriseubid, UBid rep has responded

“Thank you so much for the great feedback. It makes our day to see a happy customer!”

Rating 6/10 3/5
modified review posted May-08-2012

"I have not received the item yet"

modified review posted May-08-2012
sunriseubid's Avatar
sunriseubid, UBid rep has responded

“Our customer care team would be more than happy to help you find the status of your order. To better assist you with your order, please contact our customer care department at 866-946-8243 anytime Monday - Friday 9am – 4pm Central Time. Or you can email us with your order number and login name at CustomerSupport@uBid.com.”

Rating 4/10 2/5
modified review posted May-08-2012

"I ordered two things. One from Ubid. Very satisfied with that one. The other turns out to be from a company call GearXS. It still hasn't come. Only one of their items ever has come and it wasn't as advertised. If you won't notify us in the ad that it is from GearXS, I guess I'll just have to stop ordering from you all together."

 
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