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Stores > Tmart

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  • Tmart

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: unit 01A, 10/F, Carnival Commercial Building,18 Java Road, North Point, Hong Kong
    • Contact: CustomerCare@Tmart.com
    • Phone: 732-348-8096
    • Customer Support: n/a
    • Business Hours: 9AM to 6PM Mon.to Fri.(New York Time)
    • Fax: 7182288921

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.15/10 6.15/10
    Chance of future purchase: Rating 4.29/10 4.29/10
    Shipping & packaging: Rating 3.67/10 3.67/10
    Customer service: Rating 4.17/10 4.17/10
    Return/Replacement policy: Rating 4.17/10 4.17/10

2,530 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-05-20

then i will give-you 5 stars.

"hello .there one women ring ,that i have never receave.please sent it to me.m.jacques bailey 14360 appt 203 notre-dame est pointe-aux-trembles montreal qc ,h1a1v4.thank-you."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-18

Gret products

"I have used t mart a couple of times now to buy very hard to find electronic item accessories and they have come through. Products were as advertised and shipping was good and quick. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-18

PS3 controllers best deal

"Shipping was quick. Price was great. So far they work well. Thanks!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-16

Love TMart

"Awesome prices. Fast delivery. Been with this company since the beginning. I recommend you to everyone!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-16

Item damaged

"Tmart send same new item....A+++"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-15

Friendly Quick Company

"Tmart is great on deliveries. Always timely. They are very prompt and their products are good quality. Also, I had received a flashlight that the switch would not work, and they immediately sent me the replacement."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-15

Just as described and on time prescribed.

"Got what I order and exactly as described. Confident that I will receive the item at the time prescribed by tmart. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-13

AMAZING!

"I am very happy with TMart. My order came a few days early, and my items were great, good quality. I will continue to shop at TMart- I highly recommend them to anyone who whats good quality at a stupid low price!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-13

The price is right!

"I was very pleased with my purchase from TMart. Very good quality and the price is right. I would highly recommend this company. Everything I have ever ordered from them was well worth the price paid. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-13

"I have had issues with this product being damaged in shipping on previous orders but found when I only order 4 pieces they seem to all get here safely. I do suggest some packing materials with the product as they damage easily. Maybe adding more than 4 to the box makes placement more difficult to hold that many in the box and they get smashed in transit."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-11

Good service, FAST!

"Our order process was seamless, delivery prompt. Product exactly what we needed.
Thanks!
"


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Verified Customer
Rating 8/10
4/5
2016-05-10

Delivery time is too much

"Improved delivery time, deliver from international warehouse take almost 30 days"


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Verified Customer
Rating 6/10
3/5
2016-05-06

New era's way to purchase item

"This experience to purchase items from internet
is exciting and convenience.
You save your time and transportation
to the physical store and save.....you name!
More reviews on the way to post!
"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-05-06

purchased, no ship, no refund

"how much worse can it get....."

Rep reply posted May-08-2016

A rep from Tmart, Tmart, has responded

“Dear customer,
Sorry for make you worry about the package.But would you please tell us the order# for check?
You also can track your order from the right top of our website:http://www.tmart.com/.
In order to be more efficient to solve your problem, you can also try our online service:http://www.tmart.com/support/live-chat.html”


No Avatar

Verified Customer
Rating 2/10
1/5
2016-05-03

Poor customer service

"The blue tooth was not working. A report was made with no response. I have now thrown it away. "

Rep reply posted May-04-2016

A rep from Tmart, Tmart, has responded

“Dear customer,
It is regret to hear that and sorry for inconvenience caused.For this issue,would you please tell us the order# firstly?we will help you check it and give you a best solution.In order to be more efficient to solve your problem, you can also try our online service:http://www.tmart.com/support/live-chat.html”


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