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Store InformationStore Info
Full Rating Profile
TmartCoupons
    • Address: unit 01A, 10/F, Carnival Commercial Building,18 Java Road, North Point, Hong Kong
    • Contact: CustomerCare@Tmart.com
    • Phone: 732-348-8096
    • Customer Support: n/a
    • Business Hours: 9AM to 6PM Mon.to Fri.(New York Time)
    • Fax: 7182288921

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.49/10 5.49/10
    Chance of future purchase: Rating 2.64/10 2.64/10
    Shipping & packaging: Rating 2.84/10 2.84/10
    Customer service: Rating 2.14/10 2.14/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

1,356 Customer Reviews

Rating 10/10
5/5
modified review posted

"This was a no hassle, no problems shopping experience. My kids are very satisfied with product."


Rating 4/10
2/5
modified review posted

"I'm having a hard time finding the cases I need. Maybe dimension of the cases might help."

modified review Rep reply posted Sep-10-2014

Tmart, Tmart rep has responded

“Dear customer
I am sorry for the unconvenience all caused by us.
We will refund you once we received your package.
You can rest assure and wait patiently.”


Rating 10/10
5/5
modified review posted

"I really love the tiara. I'm sure it will be a hit at Tiaras and Tutus."


Rating 10/10
5/5
modified review posted

"Everything went smoothly."


Rating 2/10
1/5
modified review posted

"no longer want to buy from t mart maybe would if you would take my debit card."

modified review Rep reply posted Sep-12-2014

Tmart, Tmart rep has responded

“Dear customer
I am sorry to haer that.
what is the problem with your order?
Could you please tell us your order# to check?
Once we confirm it, we will give you full satisfaction.”


Rating 10/10
5/5
modified review posted

"very easy very accurate products like describe fast shipping hi recommend "


Rating 10/10
5/5
modified review posted

"All went well, delivered on time."


Rating 10/10
5/5
modified review posted

"All good. fast delivery. Very satisfied."


Rating 10/10
5/5
modified review posted

"The item order arrived in a timely fashion."


Rating 2/10
1/5
modified review posted

"No support and no reply's.
Didn't receive my order yet.
"

modified review Rep reply posted Sep-12-2014

Tmart, Tmart rep has responded

“Dear customer
I am sorry for the unconvenience all caused by us.
We had reshipped to you and it had also delivered on 2014-08-13.
Don't you received them?”


Rating 10/10
5/5
modified review posted

"Tmart offers products at a reasonable price. I would recommend giving them a try."


Rating 10/10
5/5
modified review posted

"My experience was wonderful, very happy!!
"


Rating 10/10
5/5
modified review posted

"Well received and in good condition, thanks!"


Rating 4/10
2/5
modified review posted

"I needed to return an item, because I ordered the incorrect item and I wasn't able to. I will not purchase from TMart again."

modified review Rep reply posted Sep-12-2014

Tmart, Tmart rep has responded

“Dear customer
I am sorry for the any unconvenience all cauesed by us.
Could you please tell us your order# if you want to send it back?
Hope to hear from you.”


Rating 8/10
4/5
modified review posted

"I liked the website and the customer service very much, but one of the twelve items I ordered was defective (fortunately I ordered twelve when I needed eleven, for just this possibility) and the parcel arrived later than I expected it to."


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Tmart is a merchant member
Tmart participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,848 merchant members.