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Store InformationStore Info
Full Rating Profile
TmartCoupons
    • Address: unit 01A, 10/F, Carnival Commercial Building,18 Java Road, North Point, Hong Kong
    • Contact: CustomerCare@Tmart.com
    • Phone: 732-348-8096
    • Customer Support: n/a
    • Business Hours: 9AM to 6PM Mon.to Fri.(New York Time)
    • Fax: 7182288921

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 2.11/10 2.11/10
    Shipping & packaging: Rating 1.97/10 1.97/10
    Customer service: Rating 1.60/10 1.60/10
    Return/Replacement policy: Rating 1.85/10 1.85/10

1,455 Customer Reviews

Rating 10/10
5/5
modified review posted

"Loved the 15 color contour palette! It does wonders. Delivery was quick!"


Rating 10/10
5/5
modified review posted

"Fast delivery. Good packing."


Rating 10/10
5/5
modified review posted

"My order was deliver faster than I was specting."


Rating 8/10
4/5
modified review posted

"Not too bad had too wait about a week but besides that item was new and as they said it would be. very good prices too i would buy from them again. "


Rating 10/10
5/5
modified review posted

"good product always on time"


Rating 10/10
5/5
modified review posted

"This was my first time using Tmart and over all is was awesome . There site was easy to use and the order was very easy to do . I received my order i about 4-5 working days and was really satisfied with the services . Iwould refere this site to all my friends . AWESOME JOB EVERYONE ."


Rating 10/10
5/5
modified review posted

"Items arrived as they were described. I have ordered from Tmart on several occassions and have always been satisfied with my purchases."


Rating 8/10
4/5
modified review posted

"Good prices and no shipping fee but the delivery time is usually way to long and no useful tracking information.
Also way too long a catalog. Instead of listing a product 10 times for each color they should list it once with a drop down menu.
"


Rating 6/10
3/5
modified review posted

"Its been a week and my item is still under processing status. I have sent an email but they have not replied. Can you track please? When will it be delivered?"

modified review Rep reply posted Sep-22-2014

Tmart, Tmart rep has responded

“Dear customer
Please accept our apology for any inconvenience of delay on this order. We recently went out one of the item 10007400 in your order. Can you please give us about 3 to 7 days to gather all of the item for this order? As soon as we gather all the product we’ll ship this order out to you as soon as possible. We sincerely apology for any inconvenience. Thank you and we appreciate your patience and understanding.”


Rating 10/10
5/5
modified review posted

"Very easy to do business with."


Rating 10/10
5/5
modified review posted

"Item arrived quickly and in excellent condition. Very Satisfied."


Rating 10/10
5/5
modified review posted

"Excllent, low-priced, products!!"


Rating 8/10
4/5
modified review posted

"Prices at checkout are higher than advertised."


Rating 10/10
5/5
modified review posted

"It arrived quickly and words well."


Rating 10/10
5/5
modified review posted

"I received everything fast and in great condition."


Tmart is a Merchant Member! Learn more

Tmart is a merchant member
Tmart participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.