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RatingsRating
Store InformationStore Info
Full Rating Profile
TmartCoupons
    • Address: unit 01A, 10/F, Carnival Commercial Building,18 Java Road, North Point, Hong Kong
    • Contact: CustomerCare@Tmart.com
    • Phone: 732-348-8096
    • Customer Support: n/a
    • Business Hours: 9AM to 6PM Mon.to Fri.(New York Time)
    • Fax: 7182288921

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.07/10 5.07/10
    Chance of future purchase: Rating 1.99/10 1.99/10
    Shipping & packaging: Rating 1.86/10 1.86/10
    Customer service: Rating 1.71/10 1.71/10
    Return/Replacement policy: Rating 1.85/10 1.85/10

1,469 Customer Reviews

Rating 10/10
5/5
modified review posted

"the product was really good and satisfactory service from Tmart"


Rating 10/10
5/5
modified review posted

"Thank you Tmart! I was very happy with my purchase and with the time it was delivered."


Rating 10/10
5/5
modified review posted

"it was awesome i like shopping at tmart "


Rating 10/10
5/5
modified review posted

"Great prices. good quality"


Rating 4/10
2/5
modified review posted

"I ORDERED TWO ITEMS AN WAS HAPPY WITH ONLY ONE AS l s
I was happy with one of the two items. The one item was totally not what was advertised is what end up being what the shopping experience is like. Sorry I guess it is just how you stand behind your products.







"

modified review Rep reply posted Sep-23-2014

Tmart, Tmart rep has responded

“Dear customer
I am so sorry for any difficulty all caused by us,
If there is any problem with your order please contact with us to tell your order#?
Thank you and we are looking forward to assist you.”


Rating 8/10
4/5
modified review posted

"The store is for the most part good. Out of about 10 orders they only had issues with 2 so far. "


Rating 10/10
5/5
modified review posted

"The order got here in a decent amount of time; and gotta love free shipping!"


Rating 10/10
5/5
modified review posted

"some items from China take a long time. otherwise great!"


Rating 2/10
1/5
modified review posted

"Item arrived defective, customer service was not helpful. Would never order from again."

modified review Rep reply posted Sep-23-2014

Tmart, Tmart rep has responded

“Dear customer
I am so sorry for the unconvenience all caused by us.
We had refund you on 2014-09-23.
Here is transID 1UV04146J1233363E.
Have you received them?”


Rating 10/10
5/5
modified review posted

"Quick shipping and what I need every time I order Large assortment of items that I like."


Rating 10/10
5/5
modified review posted

"Thank you so much for my recent purchase of a Toshiba Laptop keyboard. My shipping arrive in the time quoted and merchandise were in perfect condition, I've replace the old keyboard with the new one, which is working perfectly. Thank you for your prompt service, will be delighted to do business with you in the future.

Shopper,
"


Rating 10/10
5/5
modified review posted

"It was exactly like tmart showed it, when I ordered it, very pleased."


Rating 10/10
5/5
modified review posted

"good product,but needs faster international delivery"


Rating 10/10
5/5
modified review posted

"iassncomplet order, no ca¡harcher, no extras but it came r. to my home door."


Rating 10/10
5/5
modified review posted

"Loved the 15 color contour palette! It does wonders. Delivery was quick!"


Tmart is a Merchant Member! Learn more

Tmart is a merchant member
Tmart participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,861 merchant members.