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  • Tmart

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: unit 01A, 10/F, Carnival Commercial Building,18 Java Road, North Point, Hong Kong
    • Contact: CustomerCare@Tmart.com
    • Phone: 732-348-8096
    • Customer Support: n/a
    • Business Hours: 9AM to 6PM Mon.to Fri.(New York Time)
    • Fax: 7182288921

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.59/10 8.59/10
    Chance of future purchase: Rating 8.07/10 8.07/10
    Shipping & packaging: Rating 7.07/10 7.07/10
    Customer service: Rating 8.47/10 8.47/10
    Return/Replacement policy: Rating 7.50/10 7.50/10
No Avatar

Verified Customer
Rating 2/10
1/5
2016-10-03

Terrible customer service

"I requested a return because the parts did not fit. The agent asked for pictures. We sent pictures they asked for the installation instructions, We sent the instructions and they asked for more pictures, we resent the pictures they wanted more pictures. Ridiculous.
"

Rep reply posted Oct-07-2016

A rep from Tmart, Tmart, has responded

“Dear Customer,

Sorry for the trouble.

Could you please let us know your order number? We will check the problem and help you with it.

Thank you for your assistant

Best regards
CS Team of Tmart.com”


No Avatar

Verified Customer
Rating 6/10
3/5
2016-10-03

Supper flashlight

"Superb flashlight with many desirable functions, but no instructions included."

Rep reply posted Oct-07-2016

A rep from Tmart, Tmart, has responded

“Dear Customer,

Thank you for your feedback.

For most flashlight products, they come without instruction from our supplier, could you please advise what kind of information you need about this kind of products and we will contact our supplier and see if they can offer it.

Thank you for your understanding.

Best regards
CS Team of Tmart.com”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-30

AKAFitz

"Have bought numerous LED flashlights and 18650 batteries from Tmart. I've never been disappointed."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-30

"Fast delivery time frame on order"


Rating 10/10
5/5
2016-09-30

MY FAMILY BECAME HAPPY AND LUCKY

"WITH THE PRODUCTS FROM TMART, OUR VILLAGE HAS PROSPERED. THE MIGHTY FLASHLITES HAVE HELPED US FOIL MANY RAIDS ON OUR VILLAGE. MANY TIMES BLACK TONG ASSASSINS AMBUSH PEACE FULL VILLAGERS AND NOW THEY HAVE BEEN DEFEATED!!! OUR VILLAGE IS NOW WITH GREAT LUCK PROSPERITY AND HAPPINESS!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-29

Opinion sur Tmart

"J'ai apprécié la rapidité de l'entreprise a traité ma commande et j'ai reçu mon colis dans un délai qui me semblent raisonnable. Merci"


No Avatar

Verified Customer
Rating 8/10
4/5
2016-09-29

weelll

"Is worth bat no card , camara is in chino in chino I don't tok and reed chino"

+ Read user comments
Rep reply posted Oct-07-2016

A rep from Tmart, Tmart, has responded

“Dear Customer,

Sorry for the trouble.

In every product page, there is a "Package Includes" information which indicates the things should be in package. Could you please advise us your order number? If anything is missing, we will check the details with our supplier and resend it for you. For the language of the product, please kindly contact us and we will help you with the settings.

http://helpcenter.tmart.com/

Thank you for your understanding.

Best regards
CS Team of Tmart.com”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-29

Great place to shop

"I am very happy with Tmart. They have great prices and enjoyed shopping with them. Good job. "


Rating 10/10
5/5
2016-09-28

ABSOLUTELY AMAZING

"Hay ALL you resellers out there. I my OPINION my most recent order was the BEST I EVER done!
Let me start with my most recent order a 3D LED Light w/7 colors of the Star Trek Star Ship Enterprise. SKU: 86014820 . I use it for a night light. I've been a Star Trek fan from the beginning.
LIVE LONG AND PROPER!
"

This review was modified by Cheepo on December 29 2016 02:58:52 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-27

internet greatest

"I find that Temart has the best buy and a large selection of items. Also are very quite at shipping the item you order."


Rating 10/10
5/5
2016-09-26

Happy Service

"I've bought all sorts of articles from Tmart over the past few years and have never been disappointed with the service. Certainly a couple of the items have not been exactly what I expected but only because I misunderstood the descriptions: when I went back and checked it was my error, not Tmart's.
I particularly appreciate the free delivery. Living at the bottom of the world I can't buy from Amazon, Ebay and the like because delivery usually costs as much (sometimes twice as much) as the item I want.
"

This review was modified by Salliem on September 26 2016 05:12:39 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-26

Neat Flashlights

"I have been always pleased with products I have purchased from this site. Never an Issue and products are always quality."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-26

awesome

"tmart products were also , the delivery informed 2 days but I know due to the holidays the package was late "


No Avatar

Verified Customer
Rating 8/10
4/5
2016-09-25

Qbox

"It came on time The box is working ok"


Rating 10/10
5/5
2016-09-22

Good product

"I bought these solar lamps and they work very good. The service has been good. No complains at all. So I recommend Tmart."


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