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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Tmart Tmart Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: unit 01A, 10/F, Carnival Commercial Building,18 Java Road, North Point, Hong Kong
    • Contact: CustomerCare@Tmart.com
    • Phone: 732-348-8096
    • Customer Support: n/a
    • Business Hours: 9AM to 6PM Mon.to Fri.(New York Time)
    • Fax: 7182288921

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.61/10 5.61/10
    Chance of future purchase: Rating 2.36/10 2.36/10
    Shipping & packaging: Rating 2.71/10 2.71/10
    Customer service: Rating 1.61/10 1.61/10
    Return/Replacement policy: Rating 1.36/10 1.36/10

2,024 Customer Reviews

No Avatar

Verified Customer
Rating 6/10
3/5
2015-06-06

"Telemarketers need to be more knowledgeable about ordering process."

Rep reply posted Jun-08-2015

Tmart, Tmart rep has responded

“Dear Customer
Your recognition is our motivation in developing our business to serve you even better.If you have any
question,please feel free to contact us at:
http://www.tmart.com/support/live-chat.html”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-06-06

"Very friendly staffs, helpful, patient, and trustworthy. The products are high quality. It is a pleasure doing business with them."

Rep reply posted Jun-09-2015

Tmart, Tmart rep has responded

“Dear Customer
Thank you so much for your encouragement and support.
This can become a motive force to keep us going!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-06-06

"On time delivery...the camera works...instructions manual explains it all...I'm a happy camper. kudos!"

Rep reply posted Jun-09-2015

Tmart, Tmart rep has responded

“Dear Customer
Thank you so much for your encouragement and support.
This can become a motive force to keep us going!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-06-05

"my package arrived in fast time, five stars!!!! still waiting
over a mouth on gear best/.;//''[[ "

Rep reply posted Jun-09-2015

Tmart, Tmart rep has responded

“Dear Customer
Thank you so much for your encouragement and support.
This can become a motive force to keep us going!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-06-05

"Goods arrived on time,; contents as advertised."


No Avatar

Verified Customer
Rating 2/10
1/5
2015-06-04

"These little silly lanterns are a joke. 1000 lumens ... lol not even close...these would make an almost good night light and that's about it. Very Very unhappy with this purchase. Useless as a light source. "

Rep reply posted Jun-08-2015

Tmart, Tmart rep has responded

“Dear Customer ,
I am sorry to hear that.If you have any question,please feel free to contact us at:
http://www.tmart.com/support/live-chat.html
So that we can solve your problem better.
Have a nice day.”


No Avatar

Verified Customer
Rating 4/10
2/5
2015-06-04

"One item was never received. I was charged but I never received it. I then reordered it paid for it again. This time it was received. I'm referring to the Bushnell power view."

Rep reply posted Jun-08-2015

Tmart, Tmart rep has responded

“Dear Customer ,
I am sorry to hear that.If you have any question,please feel free to contact us at:
http://www.tmart.com/support/live-chat.html
So that we can solve your problem better.
Hope you can understand.
Have a nice day.”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-06-04

"Great experience!!!! Prompt shipping good price. Thanks!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-06-03

"Great product at a better price."

Rep reply posted Jun-09-2015

Tmart, Tmart rep has responded

“Dear Customer
Thank you so much for your encouragement and support.
This can become a motive force to keep us going!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-06-03

"very fast del. great price too"

Rep reply posted Jun-09-2015

Tmart, Tmart rep has responded

“Dear Customer
Thank you so much for your encouragement and support.
This can become a motive force to keep us going!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-06-02

"They ship quick considering its coming from China to the USA. Quality of most of the stuff is what you would expect from China and for the price. I have ordered many times from Tmart and will continue to order things from them."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-06-02

"I actually purchased several items that day for different customers.
My transaction went smoothly between the site and PayPal. The tracking numbers were provided in less than 24 hours for me to provide to the customer. The items arrived to the buyers within 7 days. I'm satisfied with Tmart and being able to help me supplement my income as a reseller."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-06-01

"The Last order i got from you came very fast. The only problem was the stylists were a bit larger then i had thought. I should have sent them back but for some reason i didn't get a shipping slip."

Rep reply posted Jun-08-2015

Tmart, Tmart rep has responded

“Dear Customer ,
I am sorry to hear that.If you have any question,please feel free to contact us at:
http://www.tmart.com/support/live-chat.html.
So that we can solve your problem better.
Hope you can understand.
Have a nice day.”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-05-31

"little issue with the product, but fast respond from support"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-05-30

"I am very happy. Thank you very much. Bob"


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Tmart is a merchant member
Tmart participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,712 merchant members.