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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Ticketzoom.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: Rating 1.90/10 1.90/10
    Shipping & packaging: Rating 4.03/10 4.03/10
    Customer service: Rating 0.67/10 0.67/10
    Return/Replacement policy: Rating 0.91/10 0.91/10

883 Customer Reviews

Rating 2/10
1/5
modified review posted

"Sold fake parking pass.

Not refunded as yet. Customer Service when we called said they were short handed and would have someone call in a day or so.

CAUTION!! CAUTION!! CAUTION!! CAUTION!! We were sold fake parking pass. Ticketzoom doesn't always confirm they have the ticket before selling it. Embarrassing to show up and be told your ticket is fake. An hour after that receive an email that you need to call there's a problem. In our case we already repaid for pass. Next day we get email they cancelled the order because they didn't have the actual ticket. Maybe we will get a refund in 2-7 days. If not after 7 days we can work with our financial institution.

Read FB reviews that others have had this and other problems.

Filing complaint with BBB.
"


Rating 4/10
2/5
modified review posted

"I ordered tickets online from you & they were quoted to me for $404. And I was charged an extra $100.00 for nothing I called the 800 number and was never helped. I think that I should be refunded & if you're going to charge people extra it should be disclosed up front. This would help people decide if the price of your tickets or someone else's tickets were the ones they should buy.
I hope you male this right.
"


Rating 10/10
5/5
modified review posted

"The tickets arrived as promised. Prices were best on the web. "


Rating 10/10
5/5
modified review posted

"It was smooth. No problems."


Rating 2/10
1/5
modified review posted

"Concert would not accept the credit card as ticket. Had to argue and beg for 20 minutes to let us in. Will never use this company again to buy tickets. "


Rating 2/10
1/5
modified review posted

"At first they sent the wrong tickets. I returned them per their request. They were $42 tickets, which is what I thought I bought. They sent me back $22 tickets. They charged me a total of $118 for two $22 tickets. I realize they are in business to make a profit, but I think that is highway robbery.
I will not do business with them again. The tickets were a Christmas gift for my Granddaughter. I had to take them back from her and now give her these $22 tickets. Buyer Beware!
"


Rating 10/10
5/5
modified review posted

"Great experience! Exactly what was expected!! "


Rating 10/10
5/5
modified review posted

"Tickets were delivered as promised (email), and we had a great time! I'll definitely use ticketzoom again."


Rating 2/10
1/5
modified review posted

"Tickets never arrived at house before we left for the show. Prayed they would be at the theater, but weren't. Had to make 2 more calls to finally get tickets. Original tickets were for 4 of us together, but new seats we were separated. Will never use this site again."


Rating 10/10
5/5
modified review posted

"Got exactly what we ordered, and got them very quickly!"


Rating 2/10
1/5
modified review posted

"No mention of fee of 89,95 charged until after the fact. Will never use again."


Rating 10/10
5/5
modified review posted

"easy, cheap tickets. got them way ahead of planned and everything went smoothly"


Rating 10/10
5/5
modified review posted

"Everything went nice and smooth. "


Rating 10/10
5/5
modified review posted

"Very satisfied. Ticket delivered in 3 or 4 days. "


Rating 4/10
2/5
modified review posted

"The tickets were a gift. Not only did they keep postponing the delivery date, I now won't receive the info until the day before the show - making it difficult to get them to the gift recipients.

I would never buy a gift from these people again.
"


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Ticketzoom.com is a merchant member
Ticketzoom.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,859 merchant members.