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Stores > Ticketzoom.com

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Store InformationStore Info
Full Rating Profile
  • Ticketzoom.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 3.21/10 3.21/10
    Chance of future purchase: Rating 3.21/10 3.21/10
    Shipping & packaging: Rating 3.75/10 3.75/10
    Customer service: Rating 3.00/10 3.00/10
    Return/Replacement policy: Rating 1.25/10 1.25/10

940 Customer Reviews

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Verified Customer
Rating 8/10
4/5
2015-11-09

"Lose all the side fees..."


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Verified Customer
Rating 10/10
5/5
2015-11-08

"Easy breezy. Got 3 tickets in the section I wanted."


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Verified Customer
Rating 2/10
1/5
2015-11-08

"Failure to provide valid tickets. Resulted in missing 1/3 of the event."


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Verified Customer
Rating 6/10
3/5
2015-11-08

"Tickets were more than what i saw online...other than that, the quick response and hassle free delivery was cool"


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Verified Customer
Rating 4/10
2/5
2015-11-07

"Additional charges showed up on my card and web site was unavailable. Couldnt get anyone to explain these additional fees."


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Verified Customer
Rating 2/10
1/5
2015-11-07

"Hidden fees, no review your order screen, never got a return email from customer service. Only redeeming factor was the speed in which tickets were delivered. I would not reccomend this site to anyone."


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Verified Customer
Rating 4/10
2/5
2015-11-07

"Order cancelled by seller within minutes of purchase. My money was tied up in refund for a week. I had to borrow money to be able to purchase tickets from Stubhub for that very same game. Not satisfied. "


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Verified Customer
Rating 4/10
2/5
2015-11-06

"I have to say the service as to how they helped me wasn't poor but wasn't great. It took about a week for the company to solve my problem but I am still waiting for my refund, which the supervisor was about to give me only half my money back and after explaining I didn't even enter the venue with the tickets purchased she changed her mind to allow a full refund. My order came through quickly but to my sadness the tickets had already been printed according to the ticket officer at the gate after missing the first two periods of the Flames vs Canadiens hockey game did I get in and not with the tickets I had purchased but with tickets given to me buy the Flames box office for my unfortunate situation. "


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Verified Customer
Rating 8/10
4/5
2015-11-06

"Happy with the tickets, and the ticket price. Unhappy that the fees are so high and it's not known until checkout. "


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Verified Customer
Rating 10/10
5/5
2015-11-06

"It was easy and convenient. "


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Verified Customer
Rating 2/10
1/5
2015-11-05

"I was refused at the gate for refunded tickets, but the customer service handledepartment it before the Taylor Swift concert started"


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Verified Customer
Rating 2/10
1/5
2015-11-05

"Bought the tickets, an hour later I got a message saying that the deal was cancelled, I sent an email to find out why, never got any reply. "


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Verified Customer
Rating 10/10
5/5
2015-11-04

"It was easy to compare seats' prices by location. Delivery was fast. No troubles."


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Verified Customer
Rating 10/10
5/5
2015-11-04

"Best prices overall, easy process, and instant download of tickets.
Very satisfied, and I will use ticketzoom again in the future!
"


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Verified Customer
Rating 2/10
1/5
2015-11-03

"My total price on the tickets was $125 more then what it said. I was not given any explaination to what the other fees are from there was no subtotal once I put my information in I was billed. When I tried calling I was hung up on by a person and every time I tried calling after that the recording came on and would tell me to contact thru email. I would NOT recommend this site because its false pricing."


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