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Stores > Ticketzoom.com

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Store InformationStore Info
Full Rating Profile
  • Ticketzoom.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.91/10 5.91/10
    Chance of future purchase: Rating 6.53/10 6.53/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: Rating 6.41/10 6.41/10
    Return/Replacement policy: Rating 0.94/10 0.94/10

1,145 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-10

ZOOM ROCKS!

"Needed a last minute ticket and this was not only easy but discounted tickets! Thanks! Paid via PayPal, printed, ZOOM.... Ready to go to the concert!!"


Rating 2/10
1/5
2016-05-09

Total Scam website! Run for your life!!!

"I have placed many orders online and I am familiar with the process. I was looking at the possibility of getting some tickets to a show in Tampa, FL. I was sent to the link from the venue to Ticket Zoom.The screen asked if I wanted Fed. Exp delivery or not. I checked yes so that I could view that price to see if it was worth it. I put in my credit card and immediately and surprisingly it said “thank you for your order.” I immediately called the Ticket Zoom office and talked with Jack to let him know that I never saw a summary page with the Fed EX price or any total until it confirmed my order. It also added a service charge of $232.80 that I would have NEVER agreed to for tickets!! The total was $1023.75. Jack said I could not get a refund or even a chance to change the order and I would need to sell those tickets. I hope everyone that can read sees this review!!!! This is by far a scam with horrible customer service and the all time worst purchase experience of my life! Ripped off !!! Can I choose negative star ratings!!!!??"

This review was modified by Ilovephotography01 on May 09 2016 07:39:13 PM

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Verified Customer
Rating 6/10
3/5
2016-05-09

"> 30% service charge seems extreme."


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Verified Customer
Rating 4/10
2/5
2016-05-09

"I was not happy at all with the service charge. It surprised us at the end and is way too expensive. But when you have a daughter that really wants to go to this concert you do not hold back. It is sort of a bait and switch operation. Will not use your service in the future nor recommend you. Very disturbing. "


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Verified Customer
Rating 8/10
4/5
2016-05-09

"Easy to navigate, resellers premium a little pricey, but in line with others."


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Verified Customer
Rating 10/10
5/5
2016-05-09

great prices

"75 dollars cheaper than vivid tickets"


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Verified Customer
Rating 10/10
5/5
2016-05-09

Fully satisfied all the way around. !!

"was quick and easy I was satisfied with the prices as well as the selection and choices given."


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Verified Customer
Rating 10/10
5/5
2016-05-09

awesomeness

"never used this site before but trying it out."


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Verified Customer
Rating 10/10
5/5
2016-05-09

click, click, GOING TO THE PLAYOFFS

"easy, cheap, best prices, thanks guys!"


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Verified Customer
Rating 10/10
5/5
2016-05-07

Great service !

"Phoned to make sure I was not going to be doubled billed.
Great service,
Merci
"


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Verified Customer
Rating 10/10
5/5
2016-05-06

"great prices!!!!!!!!!! THANKS"


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Verified Customer
Rating 10/10
5/5
2016-05-06

"Hate paying so much over face value, but that's not anything to do with this site. Purchase was quick and easy."


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Verified Customer
Rating 10/10
5/5
2016-05-06

"The customer service agent, Michael at extension 2479 was very pleasant and answered all my questions. He was awesome!"


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Verified Customer
Rating 2/10
1/5
2016-05-05

These folks **** you on service charges

"I saw the price but somehow when they were done adding in their charges another 85 dollars got added to my bill. These guys are truly rip offs, be smarter than me and never do business with them."


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Verified Customer
Rating 10/10
5/5
2016-05-04

Worth It

"I am getting these tickets because I am a Cowboys fan and my 14 year old cousin is a Steelers' fan. She's never been to a pro football game, let alone to see her team at home. So, although the prices were a bit steep, it's worth it for this being her first time experience. "


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