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"I purchased a workbook from Thrift Books that was listed as acceptable. The workbook when received was over 75% completed. I contacted Thrift books, their response was "Acceptable condition is the lowest possible condition and allow for extensive writing, notes and highlighting within the book."Notes and highlights in a reference or reading book is understandable for a rating of acceptable. For a workbook, when the purpose is a student doing the work in the book, this a pathetic standard. The book should never be offered for sale. It is not used, it is consumed, given its purpose there it was junk. They offered for me to return the book for credit, but with shipping the cost doesn't make sense. That is not helpful. They should not be selling workbooks from the garbage heap."
"DO NOT BUY FROM THRIFT BOOKS! Ordered from them and the book that arrived is so underlined and marked up I can barely read it. This is a joke and a waste of money. "
"Beware!! Beware of Thriftbooks’ bait-and-switch tactics. It advertises books at a price, however once put into “shopping cart” its price changes. I put a $10 book into my cart while I looked for others and, at checkout time the same book showed up as $37.When I contacted the customer service, I was told that the computer automatically changes prices. I once again had to contact them and tell them again that the price was advertised as such when I put it into my checkout cart. Again the same answer. Do I have to go talk to their computer? "
"Purchased books from Thrift Books for short prose course at USF. Made separate orders, one with free shipping for up to two weeks and one expedited to arrive earlier as it was needed for class. Paid $2.99 for the faster shipping and they sent it with the other books with standard shipping. No contact number on the site for customer service. Google provided a number but it does not let you speak to anyone, only leave a message. Extremely unhelpful and unprofessional. "
"I read the reviews before my purchase at Thrift Books and was very nervous when I actually placed my order, but I couldn't beat the prices. Within one-two days I received emails about each book that was being shipped. I received all of my books exactly 7 days after I ordered them! I also ordered books labeled good or better and they're all in perfect condition. I was pleasantly surprised with my order and the company :)"
"They listed the book SEWING MADE EASY but sent me GRAND MANUEL DE LA COUTURE FACILE which is a French book. They expected the buyer to understand that they were selling the French and German edition. But the photo of the book was the English version, which was its main selling point. Granted I made a mistake, they were also deliberately deceptive. "
"DO NOT BUY FROM THEM! Do not buy from them, do not buy from them. Cannot stress that enought. Wish I had read reviews from them before buying. Still haven't received my item after two weeks which claim to have been shipped. No tracking number, no business phone number. Should've known not order from a company with no phone number. Have emailed the company no response. It's pathetic. Never again! "
"I bought eleven books. Good price, arrived within a week. ThriftBooks is a company I'll definitely recommend and buy from again."
"The paperback book I bought is in okay condition except that it is all bent out of shape on the bottom corner away from the spine. This could well have happened during shipping as this seller, as so many others, just drops the book in a plastic envelope and sends it off; no bubble wrap or packing material whatsoever. I have sold a few books privately and always seek to protect the book for the buyer; and I would do the same were I in business too. The sad thing is that although I give stars equivalent to "not very likely" to shop here again, I will no doubt forget as the experience is not totally horrendous."
"This was such a great buy for me. I really love the books I bought! Great books for great prices! Definitely gonna buy more books in the future from here. My only complain would be the shipping. It's a bit slow. But I'm willing to sacrifice it because hey "FREE SHIPPING". I'll recommend this to anyone who wants cheap books."
"Complete scam. The people who list good reviews for this site are paid. I ordered some books two months ago and they never arrived. I tried contacting thiftbooks about it the first month my books didnt arrive and they dont even have a number, so I emailed them and they took forever to reply and were rude and condescending as if it were my fault. Fast forward another month and I still havent received any books or a refund."
"What a wonderful site. I have ordered many books from here and all have been in perfect condition. I love the free shipping as well. I highly recommend them without hesitation."
"Just ordered a couple textbooks from them and I highly recommend them! I had a great experience and will be shopping with them again."
"Complete scum. I ordered a book that never arrived. I also wasn't aware that Green Earth, where I ordered from, was part of this large chain. The very way in which they structure their business is dishonest -- they try to make each of their individual businesses look like a small, independent bookstore when in reality they're anything but. "
"Due to the number of cover names under which Thriftbooks operates I have inadvertently ordered from them on a number of occasions, much to my chagrin. Having read the reviews, negative and positive, I can only say that my experience is echoed by the negative. Icannot understand how the positives could come from other than shills. Order at your peril is my best advice."