Cellular & Accessories
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"THIS BUSINESS IS A SCAM. I, like so many other reviewers, bought an HDMI cable that they did not ship. Worse, I cannot contact them in any way;I've tried emailing them and the submission page does not exist. THEY ALSO DELETED MY ACCOUNT WITH THEM SO THAT I COULD NOT CHECK THE STATUS OF MY ORDER. WHAT KIND OF COMPANY DOES THAT? TERRIBLE!!!!!"
"scam.collected my payment for 2 hdmi cables,which never arrived.after unsuccessful attempts to contact seller by e-mail and phone i had to dispute charges with paypal."
"I purchased a couple of bluetooth headsets from them nearly a month ago and I have received the item today. Bought the item on Oct 31, received it Dec 2. "
"These guys are scammers, stay away from them...Ordered HDMI cables and never got my order. Subsequently they "cancelled" my account on their website so I couldn't check my order status. Their customer service is non-existent.I would rather spend the entire day with my mother-in-law than order from them."
"Ordered based on a good price. 11 days later I got an email saying that there was overwhelming demand and "We estimate all orders should be shipped out by 11/16/2009." It is November 24th today, still no more contact. Tried phoning the number given in the email and waited on hold for a while, but gave up. Avoid this company. "
"Wow, where to even begin with this sorry excuse for a business. I have been holding for approximately 45 minutes right now (this is the third time I have had to call) trying to get shipping labels for an RMA. Every single time I have called they informed me that the labels would be emailed immediately. It's very strange that both of the email accounts provided have NEVER seen anything from this company. Out of the 20 someodd batteries that were ordered every last one had scratches on the contacts. When the replacements were received guess what.... They were scratched too! Avoid these guys like the plague!Upon talking with one of their reps and asking why their live online support is down his response was, "Well we've had so many calls we've just had problems with it" Every single time I ask them a question they contradict themselves in a statement not even a minute later."
"I waited about a month for my order, but it never came. I filed a dispute via PayPal, and the company refunded my money the next day with no explanation about what happened to my order. I don't think they shipped my order or ever intended to.I should have checked their rating here before ordering. This is definitely an outfit to avoid, no matter how good the deal is."
"Never intended to ship me the goods ordered, they responded to Paypal dispute with a refund within an hour or two to offer me a refund instead of the goods. Thanks to Paypal, the only way to contact this company is to help them avoid losing money by issuing refunds instead of shipping items.Don't ever use this website ever. Calls stay on hold for hours and emails regarding orders are left ignored. Horrible customer service and a horrible business overall.Avoid."
"The worst store I have been ever dealt with.No update for order.No notice for shipment.You will only see the notice when they charge you."Maybe" that is the only thing they do fast.After you contact them, they BS you that the product got shipped from JP and they don't have tracking number due to low cost..whatever.You don't have chance to verify what they told you "WHAT THEY DO".So, just ask for refund and never dealt with this bad company.I am glad I use paypal to pay it not my credit card.Just beware of this company."
"I have placed an order for 2 of Jabra BT2010 Bluetooth Cell Phone Handsfree Headset on 10/31/2009. I have paid already using PayPal, but I have not received the order yet. It has been 3 weeks, and I have not received any emails about this order. "
"This store is a complete sham. I placed an order over a MONTH ago, and still have not heard anything from them. They do not respond to phone/email communications. Do NOT purchase anything from this website regardless of how good a deal it may seem. You will not receive your item, but you will still end up paying for it."
"Do not do business with these people. I have made my purchased a month ago and still have yet to receive my product. Now I'm filing a dispute in trying to get back my money. Save yourself the headaches and avoid doing any transaction with this company."
"didn't get order until today. sent email two times and didn't get answer. "
"Wrote to them on November 10th, still no response. November 14th, again no response.I find it funny that no one, and I mean NO ONE received their order for these HDMI cables, don't you think if all of these were shipped out at least one person would have received something? I can see from the other complaints here that when you contact this company all you get is some generic response claiming that you will be issuing everyone a refund instead. So quick to issue a refund why? Ahh I know why because you never intended to ship out ANY of these orders!What if I don't want a refund, what if I want the product I ordered? Where is the PROOF that these were even shipped out in the first place? Are we supposed to just take your word for it? Are we supposed find "we don't give out tracking numbers" acceptable? This is not our problem, it's yours. IF you decided to save some money by shipping these things out the cheapest way possible, you make sure it gets to us OR you resend it.I'll tell you this much, unless you guys start honoring your orders you guys aren't going to be in business for very much longer."
"I, like many others, ordered "2 PACK 6 ft HDMI Cable Premium 1.3 Gold 1080P PS3 HDTV" from TheCellShop.net, and here I am empty handed. It has been nearly a full month since I placed my order. I placed my order on October 23rd, and quickly received a confirmation email with my invoice number.Three days later, on the 26th, I received a vague email about the order shipping from Hong Kong and that it would take "approx. 2 weeks." This seemed fine to me, because of the great price I paid. I figured I would just wait the two weeks and then I'd have my cables. Well enough time has passed that I've realized that day will never come. I will be contacting TheCellShop tomorrow seeking my refund. From what I've heard contacting them isn't the easiest thing. This does not bother me in that I'm out a ton of money, because I'm not. I paid $1.37. The fact of the matter is that I paid for a product, they were selling, and I counted on them. For all of the time I have spent waiting, I could have bought some HDMI cables from somewhere else. Also, the fact that they have not contacted me once since that bogus email they sent on the 26th, probably assuming I will just forget about my order or give up. When you order a product, regardless of how much you pay, you expect the seller to honor their contract with you, the consumer; and TheCellShop.net has not done that. This was the first time I ever ordered from them and it looks like it will be the last time as well."
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