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"SCAM!!!! What a bunch of filthy liars and a TOTAL WASTE OF TIME. They sent me an email stating they had to verify my information (there was no information to verify, it was correct). When I called they were very nice, he asked me my address and then attempted to UPSELL WAY OVERPRICED ACCESSORIES. When I told him I already had the accessories because this was an upgrade from a previous model, they immediately sent me an email stating “This item no longer available”. They are not in the business of selling cameras. They are in the business of BAIT & SWITCH. They are only interested in selling you REDICULOUSLY PRICED ACCESSORIES."
"I was given the blessing of my wife to go ahead and order my fathers day gift. I have been wanting a Nikon D300 for a while and jumped at the oportunity. I thought that I had found a really great deal at "The Camera Professionals".com Their site was easy to navigate and informative. It also stated that the product was in stock with free shipping. I placed the order and gave all my personal info and credit card#. When I printed the order confirmation I started to get uncomfortable. There wasn't any company logo or information on the reciept. I thought that this was strange. Then I get an email from the company:
Thank you for contacting TheCameraProfessionals.com.
To estimate when your order will be delivered please take into account, for security purposes and as a protection to our customers, all online orders are subject to credit card authorization and verification with the credit cardholder and issuing bank prior to processing.
Your order #54276 is currently pending approval. Please call us at 800-496-0227 within the next 48 business hours to verify your billing information. Office hours are Monday thru Thursday 10am - 7pm, Friday 10am - 3:00pm, Sunday 11am - 5pm. All times are EST. Please have the credit card used to place this order available.
If we do not receive a reply within the specified time frame, your order will be delayed.
Thank you for your attention. We look forward to hearing from you soon.
If we may be of further assistance, please call us at 800-496-0227 or email us at info@thecameraprofessionals.com.
Sincerely, TheCameraProfessionals.com
So I immediately call and get placed on hold. I am transfered twice while trying to confirm my order. When they were finally able to pull up my order I was informed that I did not order a battery or charger. I questioned this because the last camera I bought (Nikon d100) came with both. He stated that "the reason the camera is at such a good price is that your getting the body only." I started to question him further when he abruptly informed me that the camera was out of stock. I said in that case I want to cancell my order. He rudely told me "Fine! We have not placed your order yet anyhow." Then he hung up on me. I immediately started researching thier company. A little too late I know. I found this site from a link in Dpreview.com. After reading a few of the reviews I called my credit card company and changed my card number. Save yourself some time and grief and don't order anything from them!!!
"If you are a civilized person, please don't play any order on this website, because they are barbarians. When I called them to confirm the credit card info, they spoke out my whole name very loudly in a very funny way. It seemed to me they really enjoy laughing at my name. Besides, you can't hear them at all because the backgroud was so noisy and they have very strong accent. Finally, they told me the product I ordered is not existing. How can they put a non-existing product on their website for sale? This is not a respectable game in a civilized sociaty."
"I called The Camera Professionals today, May 27, as requested in their email. It seemed strange to me to have to do so after providing my credit card info, name and address, etc. My call was answered three times and I was transferred to a "sales rep." after each answer. The net result was being placed on hold for a total of thirty minutes. When I finally got through to a "sales rep.", he tried to sell me a two year warranty package on a Panasonic DVD player for $49. When I asked if Panasonic had a warranty for their product, he stated the product did not have a warranty. After I refused his sales pitch, he impolitely huffed that the product would be shipped and hung up. No reference was made to a tracking number or any such shipping info. I will try again tomorrow, and if I cannot get satisfaction, will cancel both the order and my credit card so these crooks can't use it. Please, anyone, do not order anything from these people!"
"I had a horrible experience with these guys. I'm convinced that good reviews of this "store" were written by TheCameraProfessionals themselves. I'm sorry I didn't check BBB first - they have an extremely bad rating!
After I ordered a new video camera from their website, I received an email from them saying I had to call to verify my order. When I called, they told me the new camera didn't come with a battery or power cable. (?!!!) I thought the guy was confused, but then he confused me by pressing me into buying a battery and charger. When I received the product, it was in a beat up, opened box, with open software. A stock battery was attached, and an AC power adapter loosely thrown in the box. The camera already had videos on it. (They were filmed by an IT department of a production company in the Durham, NC area... Was your HD video camera stolen in April 2008?) I sent the camera back to these guys. They had the gall to try charge me a restocking fee! I promptly disputed the charge with my bank. I wanted a new camera, which they billed me for. I got an old, used one instead. The amount I was billed was nearly twice what was on the internet order receipt.
In the past few days, affiliates of TheCameraPros have attempted unauthorized charges to my card in several cities, amounting to thousands of dollars. My bank was quick to notify me, and I am contacting the police and FBI regarding the crimes this company is committing.
I wonder if they are buying products with stolen credit card numbers, then selling them to consumers through their websites?
My lesson - check a variety of independent online reviews first!!! Anyone can post anything to the web and make it look legitimate. "
"Thank GOD! I was attracted by their cheap price on web and was about to place the order online today. Some ques came to my mind and I called them up to enquire about the product and accessiories. They guy on other side was so rude and when i asked ques he immediatley hung up the phone. I called again and he did the same again. I was wondering howcome one sales/customer service be so rude in such a competitive market. This lead me get connected to Google and search for review or customer feedback and I landed on this page. I am lucky that I didn't place my order. Thank you all for your genuine feedback and I do agree with this."
"I wish I would have read the reviews on this company prior to placing an order. When I called to "confirm the order" they tried to sell me a $500 battery and charger that sell for less than $100 elsewhere. Not to mention the fact that the camera should ship with these items. I told them I did not want these items and my order is now on backorder, indifinitely. After reading the reviews here, I cancelled my order (by e-mail since they never take you off hold in customer service) and promptly cancelled my credit card. They have a very bad rating with the NY BBB. I also filed a complaint with the NY Attorney General."
"I just placed an order online with this shop. I received an email that asks me to call them to verify the credit card information. The people answered the phone is very rude and not professional. I start to have concern of this order. It have been over 1 week now, I never receive any product from them. I am still concern if they will charge my credit card and send me a "lemon"."
This review was modified by speedinsure on May 26 2008 07:06:59 AM
"This company is a fraud. I ordered a camera from them for my mother. Several weeks went by and no camera arrived. When I called to question, they said the camera was backordered, and then the next day I received an email that my order had been cancelled. To make matters worse, mysterious charges appeared on my credit card under my mother's name. The only place that would have my mother's name with my credit information is this site."
"Ordered camera for mothers day gift, arrived used with someones pictures on it, writing in owners manual, and missing the neck strap, lens cap, and video cable! I emailed and called for days, first they make you think that it was a mistake and will replace it, then they turn nasty and hang up on you. Beware! They faxed me a return label prior to hanging up on me that would ship the camera right back to me! It has a different store name and phone also (Mega Wholesale 1151 McDonald ave. Brooklyn NY 11230) I hope others do not make the same mistake but fear they will just open a new website and start all over again. Please complain to UPS or your delivery service to stop packages from being delivered by these guys."
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posted Jun-04-2008 
This review was modified by 
![Share](javascript:share_rating({"review_body":"I was given the blessing of my wife to go ahead and order my fathers day gift. I have been wanting a Nikon D300 for a while and jumped at the oportunity. I thought that I had found a really great deal at \u0022The Camera Professionals\u0022.com Their site was easy to navigate and informative. It also stated that the product was in stock with free shipping. I placed the order and gave all my personal info and credit card#. When I printed the order confirmation I started to get uncomfortable. There wasn\u0027t any company logo or information on the reciept. I thought that this was strange. Then I get an email from the company:<br><br>Thank you for contacting TheCameraProfessionals.com.<br><br>To estimate when your order will be delivered please take into account, for security purposes and as a protection to our customers, all online orders are subject to credit card authorization and verification with the credit cardholder and issuing bank prior to processing.<br><br>Your order #54276 is currently pending approval. Please call us at 800-496-0227 within the next 48 business hours to verify your billing information. Office hours are Monday thru Thursday 10am - 7pm, Friday 10am - 3:00pm, Sunday 11am - 5pm. All times are EST. Please have the credit card used to place this order available.<br><br>If we do not receive a reply within the specified time frame, your order will be delayed.<br><br>Thank you for your attention. We look forward to hearing from you soon.<br><br><br>If we may be of further assistance, please call us at 800-496-0227 or email us at info@thecameraprofessionals.com.<br><br>Sincerely,<br>TheCameraProfessionals.com<br><br>So I immediately call and get placed on hold. I am transfered twice while trying to confirm my order. When they were finally able to pull up my order I was informed that I did not order a battery or charger. I questioned this because the last camera I bought (Nikon d100) came with both. He stated that \u0022the reason the camera is at such a good price is that your getting the body only.\u0022 I started to question him further when he abruptly informed me that the camera was out of stock. I said in that case I want to cancell my order. He rudely told me \u0022Fine! We have not placed your order yet anyhow.\u0022 Then he hung up on me. I immediately started researching thier company. A little too late I know. I found this site from a link in Dpreview.com. After reading a few of the reviews I called my credit card company and changed my card number. <br> Save yourself some time and grief and don\u0027t order anything from them!!!<br><br>onehaddad","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/384698#comment384698","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"onehaddad","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"If you are a civilized person, please don\u0027t play any order on this website, because they are barbarians. When I called them to confirm the credit card info, they spoke out my whole name very loudly in a very funny way. It seemed to me they really enjoy laughing at my name. Besides, you can\u0027t hear them at all because the backgroud was so noisy and they have very strong accent. Finally, they told me the product I ordered is not existing. How can they put a non-existing product on their website for sale? This is not a respectable game in a civilized sociaty.","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/383988#comment383988","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"CryingFrank","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I called The Camera Professionals today, May 27, as requested in their email. It seemed strange to me to have to do so after providing my credit card info, name and address, etc. My call was answered three times and I was transferred to a \u0022sales rep.\u0022 after each answer. The net result was being placed on hold for a total of thirty minutes. When I finally got through to a \u0022sales rep.\u0022, he tried to sell me a two year warranty package on a Panasonic DVD player for $49. When I asked if Panasonic had a warranty for their product, he stated the product did not have a warranty. After I refused his sales pitch, he impolitely huffed that the product would be shipped and hung up. No reference was made to a tracking number or any such shipping info. I will try again tomorrow, and if I cannot get satisfaction, will cancel both the order and my credit card so these crooks can\u0027t use it. Please, anyone, do not order anything from these people!","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/383086#comment383086","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"shopping-randy","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I had a horrible experience with these guys. I\u0027m convinced that good reviews of this \u0022store\u0022 were written by TheCameraProfessionals themselves. I\u0027m sorry I didn\u0027t check BBB first - they have an extremely bad rating! <br> <br>After I ordered a new video camera from their website, I received an email from them saying I had to call to verify my order. When I called, they told me the new camera didn\u0027t come with a battery or power cable. (?!!!) I thought the guy was confused, but then he confused me by pressing me into buying a battery and charger. When I received the product, it was in a beat up, opened box, with open software. A stock battery was attached, and an AC power adapter loosely thrown in the box. The camera already had videos on it. (They were filmed by an IT department of a production company in the Durham, NC area... Was your HD video camera stolen in April 2008?) I sent the camera back to these guys. They had the gall to try charge me a restocking fee! I promptly disputed the charge with my bank. I wanted a new camera, which they billed me for. I got an old, used one instead. The amount I was billed was nearly twice what was on the internet order receipt. <br> <br>In the past few days, affiliates of TheCameraPros have attempted unauthorized charges to my card in several cities, amounting to thousands of dollars. My bank was quick to notify me, and I am contacting the police and FBI regarding the crimes this company is committing. <br> <br>I wonder if they are buying products with stolen credit card numbers, then selling them to consumers through their websites? <br> <br>My lesson - check a variety of independent online reviews first!!! Anyone can post anything to the web and make it look legitimate. <br>","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/382600#comment382600","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"ils_angel","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Thank GOD!<br>I was attracted by their cheap price on web and was about to place the order online today. Some ques came to my mind and I called them up to enquire about the product and accessiories. They guy on other side was so rude and when i asked ques he immediatley hung up the phone. I called again and he did the same again. I was wondering howcome one sales\/customer service be so rude in such a competitive market. This lead me get connected to Google and search for review or customer feedback and I landed on this page. I am lucky that I didn\u0027t place my order.<br>Thank you all for your genuine feedback and I do agree with this.","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/381738#comment381738","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"rache tu","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I wish I would have read the reviews on this company prior to placing an order. When I called to \u0022confirm the order\u0022 they tried to sell me a $500 battery and charger that sell for less than $100 elsewhere. Not to mention the fact that the camera should ship with these items. I told them I did not want these items and my order is now on backorder, indifinitely. After reading the reviews here, I cancelled my order (by e-mail since they never take you off hold in customer service) and promptly cancelled my credit card. They have a very bad rating with the NY BBB. I also filed a complaint with the NY Attorney General.","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/381368#comment381368","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"bakdraft135","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I just placed an order online with this shop. I received an email that asks me to call them to verify the credit card information. The people answered the phone is very rude and not professional. I start to have concern of this order. It have been over 1 week now, I never receive any product from them. I am still concern if they will charge my credit card and send me a \u0022lemon\u0022.","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/380691#comment380691","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"speedinsure","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company is a fraud. I ordered a camera from them for my mother. Several weeks went by and no camera arrived. When I called to question, they said the camera was backordered, and then the next day I received an email that my order had been cancelled. To make matters worse, mysterious charges appeared on my credit card under my mother\u0027s name. The only place that would have my mother\u0027s name with my credit information is this site.","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/380585#comment380585","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"bobis","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered camera for mothers day gift, arrived used with someones pictures on it, writing in owners manual, and missing the neck strap, lens cap, and video cable! I emailed and called for days, first they make you think that it was a mistake and will replace it, then they turn nasty and hang up on you. Beware! They faxed me a return label prior to hanging up on me that would ship the camera right back to me! It has a different store name and phone also (Mega Wholesale 1151 McDonald ave. Brooklyn NY 11230) I hope others do not make the same mistake but fear they will just open a new website and start all over again. Please complain to UPS or your delivery service to stop packages from being delivered by these guys.","link":"http:\/\/www.resellerratings.com\/store\/TheCameraProfessionals\/comment\/380490#comment380490","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TheCameraProfessionals.jpg","store_name":"TheCameraProfessionals \/ ubuydigital.com","username":"Dan47mi","rating":"1"}, "single");){kind=link}
"SCAM!!!! What a bunch of filthy liars and a TOTAL WASTE OF TIME. They sent me an email stating they had to verify my information (there was no information to verify, it was correct). When I called they were very nice, he asked me my address and then attempted to UPSELL WAY OVERPRICED ACCESSORIES. When I told him I already had the accessories because this was an upgrade from a previous model, they immediately sent me an email stating “This item no longer available”. They are not in the business of selling cameras. They are in the business of BAIT & SWITCH. They are only interested in selling you REDICULOUSLY PRICED ACCESSORIES."