1/5

posted May-15-2008

"This company is a fraud. I ordered a camera from them for my mother. Several weeks went by and no camera arrived. When I called to question, they said the camera was backordered, and then the next day I received an email that my order had been cancelled. To make matters worse, mysterious charges appeared on my credit card under my mother's name. The only place that would have my mother's name with my credit information is this site."

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1/5

posted May-15-2008

"Ordered camera for mothers day gift, arrived used with someones pictures on it, writing in owners manual, and missing the neck strap, lens cap, and video cable! I emailed and called for days, first they make you think that it was a mistake and will replace it, then they turn nasty and hang up on you. Beware! They faxed me a return label prior to hanging up on me that would ship the camera right back to me! It has a different store name and phone also (Mega Wholesale 1151 McDonald ave. Brooklyn NY 11230) I hope others do not make the same mistake but fear they will just open a new website and start all over again. Please complain to UPS or your delivery service to stop packages from being delivered by these guys."

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1/5

posted May-05-2008

"Do not buy from these people. They sent an incomplete camera outfit, and it has been over 4 months, and still have no lens cap. If you can actually get to someone, they do not care. In addition, right after I place the order, I had fraudulent charges to my credit card also. Stay away!!"

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1/5

posted May-02-2008

"BEWARE thecameraprofessionals.com!!!!!! I placed an order through them, but cancelled it when I made the required callback when they guy said "You realize this is only the accessory kit, not the camera?" Their website is misleading. What appeared to be a pretty good deal on the camera was actually only $650 worth of accessories. That is not the worst part. One month after I placed my original order, SUSPICIOUS CHARGES STARTED APPEARING ON MY CREDIT CARD. Since it was a new card that I had only used to purchase through thecameraprofessionals.com, I am convinced that their great prices are only a ruse to get credit card info. Google the company name and "scam artists". You will get a lot of hits. Do not give them your credit card info."

This review was modified by cairn on May 02 2008 12:33:31 PM

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1/5

posted Apr-30-2008

"Very misleading and SORRY company. I ordered a Fugi S700 camera and in the ad it says that everything they sell has a FULL USA warranty. WRONG!! The camera came in an open plain box, no warranty card, no lens cover. I tried to register the camera with Fugi, guess Fugi didn't get the memo from thecameraprofessionals about Full Warrany and they said it could not be registered as it was made overseas, in my case, Indonesia. I have tried and tried to call their 800 number to get an RA number from them but to no avail. You are put on hold and no one EVER comes back to answer the call. Oh, I did cancel my order online within 15 minutes of placing it and after reading the fine print you CAN'T cancel online and well calling is not an option as you never talk to a real live person. Oh well, they fooled me once, but this is the very LAST penny they will get from me. It is best to spend the few extra dollars and buy from a reputable and upstanding company. I learned my lesson well."

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1/5

posted Apr-24-2008

"I believe this is a scammer website. I placed an order on 26 Dec. 07. Then I received an email telling that I need to call their 800 number to verify my billing information and my CC. I spoke to a woman who did not seem to care about what I was calling for, and then I gave the information. I waited several months for the camera. I was calling every 2-3 weeks to check on the order. Every time I call I get a very rude person who would make fun of my accent and pretend to speak with an Indian accent. Though, I’m not an Indian. It was very weird. Then finally one time I called and a lady asked me for the order number. After I gave her an order number, she said it is in back order and asked me if I want to cancel the order, I said no, but then I became suspicious of the place. Finally I cancelled my order after 4 months of trying to get a d800, d200 and other cameras from this site and bestpricecamers site."

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1/5

posted Apr-22-2008

"Their website said the item was in stock. I ordered and then found out it was on backorder. I was told it would be in in a few days, 21 days later still no update from The Camera Professionals. I called today to cancel my order, I was transferred three times and on hold for 5 minutes, when I finally spoke to someone he was very rude!"

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1/5

posted Apr-18-2008

"After hearing that my product from Razzphoto was out of stock I decided to order from this website. I placed an order on Nikon package and was asked to contact company within 2 days to confirm billing address. I called within the time period and was immediately transfered from one rude customer rep to another. Several days later I called to get a tracking number but was told by the rep that the item I ordered was no longer available for sale so they had to cancel my order. Just like with the incident with RazzPhoto, I called them and randomly placed the similar order that I wanted to different reps. They told me that they were available but would not sell it to me unless I buy the top, expensive package. So basically they lied to me about my first order. I finally did some research about RazzPhoto and the like companies that I feared that maybe they would misuse my CC info. I immediately contacted my CC company and cancelled the card that I used for the transaction. Dont trust this company!"

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3/5

posted Mar-29-2008

"While not totally pleased, I really can't complain. The price was the best on the web. They didn't try to stick me with any extra, high-cost junk. No pressure. They delivered very quickly via UPS. I received it well-packaged.

Now the bad stuff. They specifically state all merchandise is brand-new but the Fujifilm S-700 I received was clearly a used refurb. The lens cap was missing. It came in a refurb box and the frame count showed over 1000 shots taken.

All-in-all, a wash.

Would I deal with them again? Probably... if only for the price. The camera was in excellent condition and I probably would have paid MUCH more on eBay."

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1/5

posted Mar-16-2008

"Yeah, my complaint is basically almost identical to most consumers here. I saw a Nikon D40x for $229 on their website. First thing comes to my mind was price quote error. So I called to verify the price. The lady picked up the phone and transfer me to another department. Some guy answered by saying "how can I help you". I said I have a question about the Nikon D40x on the website... Before I can finish my sentence, he hang up the phone without saying another word. I have waited about 10 mintues for someone to pick up the phone. I'm not going to call them back and wait another 10 minutes, not worth my time.

For the ones that canceled their order, check your credit card and make sure they did not charge your card. Remember, www.thecameraprofessionals.com are a bunch of scammers and crooks.

I would avoid www.thecameraprofessionals.com like a plaque."

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1/5

posted Mar-09-2008

"Poor, poor, poor! very bad customer service, rude, and resorted to name calling when I was not happy with the fact they tried to add things to my order that should have been included. Said "what do you expect with a price so low?" had to ask to make sure the screen was included.

Not worth your time or money to deal with this company!"

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1/5

posted Feb-22-2008

"This is one of the worst and horrible on-line scam company ever. Beware people.
I ordered the Garmin nuvi 660 for they advertised low priced than any others, then they wanted me to call for the order confirmation so I called and they try to sell the case and I said i do not need it and they tried to sell if I want 2007 map or 2008 map and I told them I can download it from the Garmin's web page so I don't need 2008 map. Next, couple of days later, received the order confirmation letter from them then I waited 11 days without receing any shipment from them. So I called them to find out why I don't get the shipment yet, but they kept transfering the phone and put me on hold for 30 minutes , then finally a lady asked me the order number after I gave her an order number, she said it is in back order and asked me if i want to cancel the order, then I knew this is the scam that they either do not have it in the stock or do not want to sell it to the advertised price. One time in couple of years ago, I also had the camera purcahsed and they asked me if I want to buy the extra battery and I agreed to buy it ,but the battery pack I receive never worked and I did not compalin them for did not want to waste time on phone holding time. Be very careful and I'd never purchase from this shop ever again!!!"

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1/5

posted Feb-15-2008

"I ordered a camera from this company and got the email to call or else my order will be delayed.

I called and they tried to sell me a card to go with the camera and I declined. They hung up and the next day my order was at the house. They sent the order days before I "authorized" the transaction by calling them.

I got the camera and it was scratched along the casing in a few places. I called the "customer service" line (waited on hold a good 10 minute or so and they told me that I would not be charged the restocking fee but I am responsible for the shipping charges.

I asked them "you sold me a camera that is not what you said it was, I want to return it and you are making me pay for the shipping?" She replied "The customer is required to pay shipping" and would not budge. She gave me an authorization number for the return pretty quickly when I asked to return the camera though.

God knows when I will see the credit to my card since I have yet to see the charge but I will send the camera back and am going to be out 20 dollars for the experience."

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1/5

posted Feb-11-2008

"Same complaint as the other people. Tried to sell me the upgrade package, I refused. After a few days I called and was notified my item was on backorder, unknown ETA. Very rude people. canceled my order. "

This review was modified by paok1234 on February 11 2008 10:45:49 PM

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5/5

posted Feb-11-2008

"I ordered a Denon AVR-1908 receiver from these guys and I have to say, it wasn't a bad experience. Everytime I called customer service to check on my order, I was helped in a very courteous manner. I placed my order on 2/5/08 and I received it 2/11/08, a day early and brand new, double boxed. When I first ordered, I did get the "call to confirm" email and they did sell me an extended warranty, but the receiver including warranty and shipping was still cheaper than any other competitor. Thanks for a pleasant experience."

This review was modified by Vgray on February 13 2008 10:40:02 AM

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