We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • TextbookRush.co TextbookRush.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 802 Avondale Ave. Grandview Hts. OH
    • Contact: help@textbooksrus.com
    • Phone: (614) 486-3348
    • Customer Support: (614) 486-3348
    • Business Hours: Monday - Friday 9:00 AM to 5:00 PM (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.28/10 6.28/10
    Chance of future purchase: Rating 5.47/10 5.47/10
    Shipping & packaging: Rating 5.59/10 5.59/10
    Customer service: Rating 4.87/10 4.87/10
    Return/Replacement policy: Rating 3.75/10 3.75/10

What is this?

15,845 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-26

"
Very slow and not good service. "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-26

"Received my check in a quick amount of time"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-26

"Very simple and straightforward. If you can pour a bowl of cereal, you can use textbook rush. I haven't had to pay for books since my freshman year because of textbookrush.com."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-26

"Great service! Would defiantly recommend to everyone!"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-26

"-Very quick and on time with my textbooks"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-26

"My textbook was delivered on time. Everything went well."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-26

"Quick service and good customer service. Received check in mail very quickly. "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-26

"easy fast and quick return on money"


No Avatar

Verified Customer
Rating 8/10
4/5
2015-07-26

"All of my books have come in as described and in a timely manner. The only disappointment I experienced was when I ordered a book at a great price point and revieved an email the next day that my order could not be filled because the book was no longer available. This put me off schedule and budget."


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-26

"I ordered my son's college book. Received an international version and was assured it was the same as the requested version. He used it with some difficulty- page numbers differed etc.
When I went to sell it back, I was offered $51.00 for what you had sent me when I requested the US version. However when I returned it- now it was worth nothing because it was an international version. Seems like a scam to me. You could sell it to me for a hefty price assuring me it was exactly the same as the US version, but would not take it back for $51.00. Yes I am very dissatisfied."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-25

"Books came quickly! Was very pleased"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-25

"Service was prompt. I was kept in the loop throughout the transaction. "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-25

"Am very satisfied with how professional the customer service staff were at Textbookrush.com.

Had to update my delivery address after placing the order and contacted the customer service staff -- they followed up on my request in every possible way to ensure that I would arrive the order in the updated address. And I did. Highly recommended!"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-25

"Received in a timely manner in condition as described. We have used the site for several years for 3 college students and always satisfied."


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-25

"Great businesses places customers first; this place doesn't. They are more concerned about profit. Never informed me about delay in book. I contacted them and they told me that Id have to wait another week for it. Good thing I inboxed them! Instead of using expedited shipping since they inconvienced me, they downgraded my shipping to the cheapest w the longest shipping time. I paid for expedited shipping bc I needed my book in at a certain time, they were more concerned about keeping an extra $7 or so in their pocket. Don't buy books here. Bad customer service. "

+ Read user comments

Ratings Calculation Change


Share TextbookRush.com's store rating

TextbookRush.com is a Merchant Member! Learn more

TextbookRush.com is a merchant member
TextbookRush.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.