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Stores > TextbookRush.com

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  • TextbookRush.co TextbookRush.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 802 Avondale Ave. Grandview Hts. OH
    • Contact: help@textbooksrus.com
    • Phone: (614) 486-3348
    • Customer Support: (614) 486-3348
    • Business Hours: Monday - Friday 9:00 AM to 5:00 PM (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.59/10 7.59/10
    Chance of future purchase: Rating 7.00/10 7.00/10
    Shipping & packaging: Rating 6.90/10 6.90/10
    Customer service: Rating 5.63/10 5.63/10
    Return/Replacement policy: Rating 4.44/10 4.44/10

21,869 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-28

Worth using this service

"Quick service! Good buy back price "


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Verified Customer
Rating 8/10
4/5
2016-11-28

"Th delivery took longer than I expected."


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Verified Customer
Rating 10/10
5/5
2016-11-28

Very good price for books and even sent back what they didn't take!

"Sent in two books and they didnt accept one due to water damage and they sent it back. And got the check in a couple days after they received it."


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Verified Customer
Rating 2/10
1/5
2016-11-26

"I have not received my textbook back or my payment check. Supposedly my pristine used book was rejected for a water spot that was not there when I sent it off. It's not worth the time for the $20 quote they gave me for the $140 barely used book. "


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Verified Customer
Rating 10/10
5/5
2016-11-25

In the nik of time

"Waited too long to place book order and found TextbookRush. The book arrived in two business days just as advertised."


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Verified Customer
Rating 10/10
5/5
2016-11-25

Great service

"Fast and easy. As expected. "


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Verified Customer
Rating 10/10
5/5
2016-11-25

Very speedy with payment!

"A satisfied customer for sure."


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Verified Customer
Rating 10/10
5/5
2016-11-25

"Textbook rush was easy, I was surprised by how easy it was. I sent my books, they processed it and then sent me the check. I received my money and was happy "


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Verified Customer
Rating 2/10
1/5
2016-11-24

Good luck getting any sort of worthwhile answer from their support staff

"TextbookRush's support staff is just horrendous. Apparently my book did not meet the requirements listed on their website and it was returned to me. It was a loose-leaf textbook (with no cover-how on earth is is SUPPOSED to have a cover?!?!) which they apparently don't take. The kicker: I sent in two books like this and they accepted the cheaper on (around $19) but rejected the more expensive one (quoted at around $110). What's up with that? Three emails to their support "team" and I had only half-assed, beat-around-the-bush answers. Don't deal with these people. They're scum and their greed thrives off of poor college students. I think that any employee working there ought to be ashamed at how poorly they treat customers. I really hope you go out of business...let the pros at Amazon do this. "


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Verified Customer
Rating 10/10
5/5
2016-11-24

Textbookrush is great!

"Very fast processing and payment!"


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Verified Customer
Rating 2/10
1/5
2016-11-23

Confused

"I got my quote, mailed off the book never heard anything back. I followed all the proper procedures as stated, still nothing."


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Verified Customer
Rating 10/10
5/5
2016-11-23

"Very good service! Quick and easy."


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Verified Customer
Rating 10/10
5/5
2016-11-23

FAST PAYMENT

"The day they received my books, they paid me the same day. So far best place to sell my books!"


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Verified Customer
Rating 4/10
2/5
2016-11-23

havent had an issue until last time

"I had ordered a book, they immediately took the money out of the account and about 10 minutes later informed me that they did not have the book in stock (even though on the site it clearly stated "in stock"). I was then informed that it would take days to get the money returned. Overall, it was a frustrating situation, if they didn't have it in stock, they shouldn't be advertising that they do. I have ordered other books from them with no issues, just this last time there was an issue. "


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Verified Customer
Rating 10/10
5/5
2016-11-23

Great service.

"Easy site to use.
Fast turnaround for funds deposited to Paypal
"


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TextbookRush.com is a merchant member
TextbookRush.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,455 merchant members.