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Ratings Rating
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Full Rating Profile
  • Rating 7.00/10 5,122 reviews

    7.00 / 100
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    TextbookRush.com is a merchant member
    TextbookRush.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • TextbookRush.com contact information

    • Address: 802 Avondale Ave. Grandview Hts. OH
    • Contact: help@textbooksrus.com
    • Phone: (614) 486-3348
    • Customer Support: (614) 486-3348
    • Business Hours: Monday - Friday 9:00 AM to 5:00 PM (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 5.63/10 5.63/10
    Chance of future purchase: Rating 4.38/10 4.38/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 4.38/10 4.38/10
    Return/Replacement policy: Rating 4.38/10 4.38/10

All 5,124 Customer Reviews

Rating 10/10
5/5
modified review posted

"It was a great deal for the book and it was delivered quickly."




Rating 2/10
1/5
modified review posted

"I picked out the three books that I needed, filled in my payment information, and thought I was set. The next day, I learned my orders were cancelled- I had to email the website in order to find out why- THEY didnt tell me before I asked. I had to buy the books at a more expensive price on Amazon because the cheaper ones I THOUGHT I was buying on textbooksrus.com were no longer availiable. Im really mad about this. Ive been a customer for quite some time, but now, I dont trust this website. It was basically false advertising."


Rating 10/10
5/5
modified review posted

"The book cost $.99, shipping was $2.99; it was still the best value."


Rating 10/10
5/5
modified review posted

"The book was in really good shape & was shipped quickly! Thank you."


Rating 10/10
5/5
modified review posted

"Quick shipping, the book was in good condition"


Rating 2/10
1/5
modified review posted

"You made a huge mistake!!! One of my items was not even in the box!!I asked for you to resend it and you wouldn't. I had bought a used book and even though it was your mistake if I decide to purchase the book from you, which I definitely WILL NOT, I have to buy it at full price. Worst customer service ever!!!!!!!!!"


Rating 10/10
5/5
modified review posted

"I like the quick way the options were presented. I also like the options that were given as a "guest" where you can quickly order what you want and later become a member. As a full time student, this was a very efficient way of the setting up for buying books online. I also think it was great to have given shipping free for any purchase more than $25.00. I also liked how all the options of other sources were given along with prices and the cost for shipping which gave me the opportunity to make a good choice I believe in purchasing from TextbooksRus com. Thank you for making this experience great!! Hope to come back."


Rating 10/10
5/5
modified review posted

"Great service. Both textbooks I ordered were delivered very quickly and in great condition. I am very pleased with the level of service TextbooksRus delivers. Great job!"


Rating 10/10
5/5
modified review posted

"Took a little time to get here, but that is an issue with the postal service not TextbooksRus."


Rating 10/10
5/5
modified review posted

"Found quickly what I needed, at the best price, and came exactly when shipping said it would."


Rating 10/10
5/5
modified review posted

"Order arrived on time and in the condition as set in description."


Rating 10/10
5/5
modified review posted

"TextbooksRus.com came through again. Great price, great quality and turnaround of the order and stellar service."


Rating 10/10
5/5
modified review posted

"Exactly what I ordered and timely delivery."


Rating 10/10
5/5
modified review posted

"Ordering was easy and I received the book in 3 days and only because there was a holiday. I was skeptical about international version but the pages and material are all the same. Not crazy about the soft cover but not really that big a deal."


Rating 10/10
5/5
modified review posted

"The book arrived earlier than expected, in great condition, and the price was right. (Now I am glad that the other company I had ordered the same book from didn't ever get around to sending it). I will definetly use TextbooksRus again. Thank You"