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Stores > TextbookRush.com

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Full Rating Profile
  • TextbookRush.co TextbookRush.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 802 Avondale Ave. Grandview Hts. OH
    • Contact: help@textbooksrus.com
    • Phone: (614) 486-3348
    • Customer Support: (614) 486-3348
    • Business Hours: Monday - Friday 9:00 AM to 5:00 PM (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.97/10 6.97/10
    Chance of future purchase: Rating 5.65/10 5.65/10
    Shipping & packaging: Rating 5.83/10 5.83/10
    Customer service: Rating 3.88/10 3.88/10
    Return/Replacement policy: Rating 3.64/10 3.64/10

What is this?

20,051 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-04-26

"In stock" until it came time to deliver

"Seller cancelled order 7 days after it was placed, claiming they had run out of stock. Since textbookrush has shown they don't understand basic inventory functions, I won't be purchasing from them again."


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Verified Customer
Rating 10/10
5/5
2016-04-26

WooHoo!

"Fast and easy buyback. I'll use them again."


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Verified Customer
Rating 8/10
4/5
2016-04-25

Working adult

"Quick efficient and affordable"


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Verified Customer
Rating 10/10
5/5
2016-04-25

Great Prices, Fast Payment!

"I have sold textbooks to various online book companies, and I can honestly say that Textbook Rush has been the best of all the companies I have worked with. I have never had a problem with them and will sell my books to them again in the future!"


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Verified Customer
Rating 10/10
5/5
2016-04-24

Speedy delivery

"Easy to order online and shipped quickly. Book is in good condition! Very happy with textbook rush.com"


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Verified Customer
Rating 10/10
5/5
2016-04-24

paid within five days of mailing books

"I was paid in full within five days of mailing my books, not weeks but days"


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Verified Customer
Rating 8/10
4/5
2016-04-24

Average product but delivered to wrong location

"The book was exactly what I needed but it had a bunch of sticky notes still in the pages. Also, many pages were underlined and highlighted. This should have been more clearly explained in the "good" condition quality of the book. In addition, it was delivered to the wrong location. It was delivered on time to the complex next door. Granted I live in an area with multiple apartment complexes but the address was very clear. In the end the book was decent enough and I received it before I needed it for class. I would shop here again but hopefully next time they get my address right. "


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Verified Customer
Rating 10/10
5/5
2016-04-24

Better than adding books to storage unit!

"Excellent process with fair pricing and quick turnaround in payment. Thanks!"


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Verified Customer
Rating 2/10
1/5
2016-04-24

Wrong item, bad answer to my follow-up, only saved by Live Chat crew

"Ordered Item-sent wrong item. Emailed and was told the purchase was over 30 days and it was too late for a refund-I would have to call the other seller? WTH? I got three days b before. Live Chatted and got it fixed."


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Verified Customer
Rating 10/10
5/5
2016-04-23

Fast and furious!

"I sold my text books and got all the information I needed, the check got to my address sooner than I anticipated!"


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Verified Customer
Rating 2/10
1/5
2016-04-23

Horrible

"I ordered a book which never arrived and two weeks later told me they gave me a partial refund. They refused to resend the book or give full refund. I was never informed that the book wasn't coming, either."


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Verified Customer
Rating 10/10
5/5
2016-04-23

Timely, in adequate condition

"Nothing more to be said than that."


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Verified Customer
Rating 10/10
5/5
2016-04-23

Great Service

"Quick and responsive service. Would definitely use this service again!"


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Verified Customer
Rating 10/10
5/5
2016-04-23

"They have always been very helpful & very timely as well.
I highly recommend them.
"


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Verified Customer
Rating 10/10
5/5
2016-04-22

"They paid me so that was cool. "


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TextbookRush.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,610 merchant members.