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Stores > TextbookRush.com

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • TextbookRush.co TextbookRush.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 802 Avondale Ave. Grandview Hts. OH
    • Contact: help@textbooksrus.com
    • Phone: (614) 486-3348
    • Customer Support: (614) 486-3348
    • Business Hours: Monday - Friday 9:00 AM to 5:00 PM (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.14/10 7.14/10
    Chance of future purchase: Rating 6.34/10 6.34/10
    Shipping & packaging: Rating 6.71/10 6.71/10
    Customer service: Rating 5.43/10 5.43/10
    Return/Replacement policy: Rating 4.75/10 4.75/10

What is this?

19,327 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-02-06

"Arrived quickly and in good shape. "


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Verified Customer
Rating 10/10
5/5
2016-02-06

"smooth transaction, fast shipping book as described"


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Verified Customer
Rating 10/10
5/5
2016-02-06

Wonderful returns and rentals

"The pricing for renting books is very reasonable and much cheaper than many other places. The quality of the books themselves is great too. I just recently tried the sell back option and it was fantastic; not only did I get a decent amount back for the books I had, it took less than 2 weeks to get everything processed. I will go to textbookrush first before buying or selling books for any class."


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Verified Customer
Rating 10/10
5/5
2016-02-06

Inexpensive but just as great!

"Received on time and I am enjoying the money saved."


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Verified Customer
Rating 10/10
5/5
2016-02-05

#1 Best sellers

"Affordable, fast, & reliable. Love it! #1 website to buy, rent, & sell textbooks. Highly recommend it. Thanks! :-) "


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Verified Customer
Rating 2/10
1/5
2016-02-05

Better late then never

"I ordered this book week before school started and finally got it today which is four weeks into the school year "


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Verified Customer
Rating 8/10
4/5
2016-02-05

Text book

"My book got delayed. Rather than that my order was good. "


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Verified Customer
Rating 10/10
5/5
2016-02-05

All Good

"texttbookrush.com has always been my first choice for college texts-with 3 in university I have saved a ton!!"


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Verified Customer
Rating 10/10
5/5
2016-02-05

Great service even when we ordered the wrong book

"My daughter told me the book she needed. Price at textbook rush to buy new wasn't much more than other places wanted to rent for. The book arrived quickly but then when my daughter got it to college she realized she ordered the wrong volume. I contacted textbook rush who immediately issued an RMA which let me print the shipping address and barcode label which I sent to my daughter. Within a few days the money was back on my card. Exceptional customer service, very impressed from start to finish. "


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Verified Customer
Rating 10/10
5/5
2016-02-05

A Catchy Title

"Very satisfied with their service."


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Verified Customer
Rating 10/10
5/5
2016-02-05

Accurate

"Their service was very accurate on the textbook that would be provided as well as the timeframe of which the book was to going to be delivered. The box it came in is useful for mailing back my rental book. So far, my first experience has been nice and smooth! "


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Verified Customer
Rating 10/10
5/5
2016-02-05

BOOYA!!!!

"My textbook came in International version same everything different cover and a fraction of the price. Good first experience and definitely worth checking out to save on textbooks."


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Verified Customer
Rating 2/10
1/5
2016-02-05

Lost in transit

"I never received my order. The seller responded that they had sent out the book,but I never got. Thankfully the seller returned the money and shipping expenses. 1 star up there is for that. But I wanted the book, so I had paid for it. Not only I lost the time, I lost the time bound deals on the book at other places "


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Verified Customer
Rating 2/10
1/5
2016-02-05

"Yall are horrible. Yall took my money with out sending me my book. It was not right and very unprofessional "


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Verified Customer
Rating 2/10
1/5
2016-02-05

NO DELIVERY

"NO DELIVERY FOR 3 MONTHS AND NO REFUND OR ANY CONTACT INFORMATION. WORST EXPERIENCE TO BUY ANYTHING."


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TextbookRush.com is a merchant member
TextbookRush.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,633 merchant members.