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Office Furniture, Machines, Supplies
124 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","store_rating":"9.00","total_reviews":"124"}, "store");)
reply posted Dec-23-2011 
“Dear Christian,
I was surprised yesterday at your response to my request to revise your review on Reseller Ratings site. You simply hung-up on me !!!
Please allow me to review your purchase history with us:
1. On 12/01/2011 at 21:57:18 you placed order number 10836 for a Talkswitch 240VS with us. Order cancelled on 12/15/2011 at 17:04:20. We had to pay for shipping of this unit to you and at the end you cancelled this order claiming “I don’t need 2 systems...” Why did you order 2 systems to in the first place?
2. On 12/02/2011 at 01:36:22 you placed order number 10837 for 2 Xblue 45P phones with us. Order cancelled on 12/02/2011 at 11:35:44. This order was cancelled after we called you to make sure you knew that these phones DO NOT work with the Talkswitch product.
3. On 12/02/2011 at 11:59:19 you placed yet another order (number 10837) for 2 Talkswitch T600 phones with us. Order cancelled on 12/05/2011 at 09:42:24. You told me during our “very short” conversation that you cancelled these phones because you found them cheaper elsewhere on the web. Again, we had to pay for shipping of these phones to our facility and you cancelled this order.
4. On 12/05/2011 at 00:03:06 you placed yet another order (number 10852) and this time (and for the 2nd time) for 2 a Talkswitch 240VS with us.
We here at Telco Depot are happy to support customers that purchase COMPLETE systems from us. You did purchase a system that qualifies you to obtain tech support directly from the manufacturer at www.talkswitch.com and that is what Joe told you to do. You then continued and asked if you can pay for tech support services and Joe replied with yes and advised you it will cost you $75 for this service. You should have bought the system AND the phones from us – it would have resulted in FREE tech support directly from us.
We are sorry that you were unhappy with Joe’s response to you. I believe that visitors reading your review and our direct reply to you will not be surprised once they visit your site www.grahambellantiques.com and find out who you really are. Your web site depicts your personality and at this point all we can say is good luck to you.
Respectfully,
Dave Cash
Customer Service Representative
TelcoDepot Corporation
http://www.telcodepot.com”
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This review was modified by 
![Share](javascript:share_rating({"review_body":"Fantastic! We installed our new phones yesterday. They are great. We received everything in a timely fashion. Thank You!","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/1330263#comment1330263","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"scottm_fcc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We were skeptical of this system, after talking to a major phone rep who advised against it. After their 8K proposal, we looked into this system to tide us over until we had enough work to warrant the 8K system.<br><br>We could not be happier with this system. It has done everything as advertised, and even some small things we did not think it would do well. We have five other small offices around the state and this offices start up costs have been drastically reduced due to this system. We are very happy with the system and with Telcos service.<br><br>Thank you<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/1328153#comment1328153","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"abonmarcheportage","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought my Xblue system through Telco Depot because of the price and its ability to do external paging. I am planning on buying another system for a second store because of the help I received from Telco Depot. ","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/1321361#comment1321361","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"solutionsag","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is my 9th order. They are really great.<br>This time I\u0027ve got an Xblue X16 system. It was pre programmed for me by Nicole. Got to the customer site and it was a simple Plug and Play insatllation. <br>These guys are pros I\u0027ll keep buying and buying from these guys. ","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/859770#comment859770","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"itche","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Telco Depot delivered for us! I called Telco Depot and bought the XBLUE Networks X16 phone system, as well as initial programing. The system was delivered and truly has been plug-and-play.","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/1300681#comment1300681","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"Michelle Pike","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Awesome service, awesome pricing and great to deal with!<br><br>Support small business!<br>","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/1294507#comment1294507","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"jeff-68","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The delivery of the order was great. Still waiting to have it installed. Installed was supposed to install today but had to reschedule.","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/1256985#comment1256985","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"stevek-100","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great place to order from, great tech support too","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/1253311#comment1253311","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"ppelckmann","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"With the daunting task of dropping a local phone system provider and self installing a system for our office, TelcoDepot and it\u0027s staff guided me from equipment selection, installation and feature adjustment. They made it simple, easy and I ended up with a more robust, more stable and far less expensive system than my local provider was leasing to my company","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/1230567#comment1230567","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"feldme","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fast shipping. Great to answer questions, and make program adjustments. ","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/1217013#comment1217013","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"ewilk","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Just finished the install of the first of two XBlue systems (one 4-phone and one 12-phone) that we ordered, with the second system going in this weekend. The order arrived in three business days as promised and in great shape. All equipment worked right out of the box and was easy to program. The users all love having their own personal voice mail. No complaints here! A solid system for the price.","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/1107255#comment1107255","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"telcotech","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"So far, so good. We received the phone before Christmas, as it was intended as a gift. We are just hooking up both units today and hope that the phone quality is as good as the delivery service by Telco Depot.","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/1082747#comment1082747","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"IrishMom91562","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Exellent, spoke with them for a while on the phone to determine our exact needs for equipment and installation. Hardware was pre-configured and shipped out the same day. Arrived the following day, all as expected.","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/1078685#comment1078685","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"david-64","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought a TalkSwitch 240vs from Telco, had 1 question for the technician there. A fellow named Joe, said I would have to pay $75. for the answer to that one question - and was a simple one, but I could not figure out without help.<br> So much for them, I guess they just want to make Sales and NOT stand beside their products they sell.<br> Goodbye and stay away from me.<br>Cordially, Christian Morena Graham Bell Antiques ","link":"http:\/\/www.resellerratings.com\/store\/Telco_Depot\/review\/1038583#comment1038583","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Telco_Depot.jpg","store_name":"Telco Depot","username":"grahambellantiques","rating":"1"}, "single");){kind=link}
"Telco Depot was great to work with and made the ordering process very easy. Every arrived all ready to plug in, all pre-programing was done perfectly. "