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"Worst company EVER! I bought a package of different computer periferials in December and it went fairly smooth except for two things that never showed up and and had to be canceled/refunded. This recent purchase WAS NEVER SHIPPED. I called the company and they fed me a few lines, so I canceled the order a week later. They still have not credited me for it, over a month later. The bank will be handeling it soon, but DO NOT TRUST THIS COMPANY. They removed their telephone lines a week ago as well."
"I ordered a set of Altec-Lansing Speakers. Got an invoice immediately. Called a week later and was told they were short-handed in the warehosue but the order would go out immediately. It is now almost 3 weeks since the order was placed and it hasn't shipped yet.
I will file fraud charges against the company today."
"This place SUCKS. THey billed me for a monitor, 2 WEEKS LATER it still has not been shipped.! THey cant be contacted by phone anymore, only by email. WORTHLESS PLACE. DO NOT ORDER FROM THEM. I think it is a SCAM."
"My story is the same as everyone elses here. My order is currently in "processing" and they are experiencing "Warehouse Delays", and get this the phone number to contact them is now a message stating that you can only email them at support@techsavings.com. I suggest that we all get together and flood their email server with requests and large attachments! If anyone can turn them into an open relay or get their domain BlackListed it would be appreciated.
I guess this is my lesson in online shopping.
I have filed a complaint with the BBB and my Credit Card Company is going to dispute the charge for me now. How can they get away with this? "
"Communication with customer service is literally non-existant. As of 5-12-03 the order remains in processing (limbo) for approximately one week.
I'm astounded as to how their poor customer service has yielded any profits for this seller.
This company is on my black list and I suggest you consider doing the same.
I will never do business with this company again as long as other internet retailers/resellers such as Newegg, Googlegear, etc... exist. Their service is hard to come by in comparison.
There's an important lesson to learn here - don't cut corners on customer service simply to gain on savings less than $20 in total.
The old adage "you get what you pay for" applies in this situation.
"I was just like one of you guys. I would recommend anyone who had a bad experience with Tech Savings to file a complaint at the Better Business Bureau and Internet Fraud Complaint Center (IFCC). Their web addresses are: (1)http://www.bbb.org/ (2)http://www1.ifccfbi.gov/strategy/howtofile.asp
After having waited for a long time, I never received the product I ordered. After I canceled, it took almost a month to get my credit back. This company should not exist. After filing my complaints, I finaly did receive my credit back. "
This review was modified by gonta on May 29 2003 09:16:15 PM
"July 15 - Received a refund check after telling CNET they should de-list this company. CNET must have clout with these people, because they responded right away. Got my check on Saturday the 12th. Just waiting to see if it bounces! Only 79 days for a refund!
Just as a follow-up - I am STILL waiting for the refund after 68 days. I spoke to Larry Schuchman with the FL Attorney General's office on 6/30. They have my complaint on file, along with about 300o others. They are looking to put these people in jail, and he said they are now discussing the missing refunds with EMS/TechSavings/Govlot/Lowestpricetech/Etechwarehouse's lawyers.
Also, I started receiving SPAM from several porn locations immediately after my first complaint e-mail to Tech Savings. Anyone with similar results?
I ordered an Antec Case on-line on April 23, 2003. I received the invoice 5 minutes after entering the order. No shipping confirmation for 2 days on an in-stock item, so I called. I was told "We are in a dispute with our shipper, UPS. We don't know when it will ship" I cancelled, and have been waiting for a refund ever since. When I cancelled I was told 3-5 days to process. Then When I called 5 days later I was told there was such a volume of cancellations because of their UPS dispute that they were limited in the amount of refunds they could do in a day. Then, 3 days later they got rude and arrogant and said they weren't legally required to give me my money for 30 days. I called the Florida Department of Agriculture and Consumer Services at 1-800-HELPFLA (1-800-435-7352) after searching them out on the net. They were very helpful and sent me a dispute form to fill out. They said tech Savings is currently under investigation. The Tech Savings people act like they are legally bulletproof. They are not. Call the FLA consumer line and fill out the form. You will get you money back, and these arrogant bastards are likely to go to jail."
This review was modified by mongo3 on July 15 2003 01:38:37 PM
"The worst company I've ever dealt with. No mouse after a month and a half of waiting. Their response after the first email was "our warehouses are experiencing temporary shipping delays". Please do NOT buy anything from them as you'll just be asking for a refund later."
"TWO WEEKS AGO... I bought a monitor from them. Checked the stock just beforehand, 9200 something of them. Now it HASN'T BEEN SHIPPED YET, and the website says they are OUT OF STOCK ON THE ITEM. Worst site ever... if there wasn't a cancellation fee I'd have done it 3 times over by now...
***UPDATE*** Received two e-mails from them... much like the ones posted on this page, however I sent a few back yesterday and today bitching them out. I would like all of you to see that I ordered this:
NEC/MITSUBISHI FE991SB-BK 19IN CRT 18VIS.25-.27MM FE991-SB-BK Total before tax and shipping $209.00 Tax $0.00 Shipping ( UPS Ground ) $39.52 Order Total $248.52
Go to their website.... DARE YOU! Gee, seems they don't CARRY THE MONITOR ANYMORE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
This review was modified by JohnBUYER on May 05 2003 08:44:29 PM
"I bought some speakers and they havent shipped them yet and they wont return any emails of mine. This company blows. "