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tankguys.com

Computer Hardware & Software

Rating 5/10 2 reviews
(165 lifetime reviews)

5/100 (6-month rating)
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TankGuys Computer Parts / tankguys.biz does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
 
 

All Customer Reviews (165)

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Rating 10/10 5/5
modified review posted Aug-07-2007

"Allowed a pre-order of a specific stepping processor. Also show their stepping/week information on their website. Great prices, extremely competitive. Amazing service, updated status frequently, was open and honest with what was going on during the whole process.

Would definitely order from them again."

Rating 10/10 5/5
modified review posted Aug-07-2007

"Tank guys allows you to select specific revisions stepping and other important differences on products such as motherboards CPUs and more... their customer service is IMPECCABLE and their prices ultra competitive... if you know what a north bridge is or if you just want great RAM then you HAVE to check them out!"

modified review This review was modified by USlatin on August 13 2007 12:55:03 PM
Rating 10/10 5/5
modified review posted Jul-15-2007

"I have ordered from TankGuys on multiple occasions now and, every single time, they are great. Fast order processing, fast shipment. I have also had a few occasions to communicate with TankGuys about products, orders, etc. Every time, they have responded very quickly (within a day) and been incredibly helpful. Great store, great guys."

modified review This review was modified by Nisitiiapi on July 25 2007 05:21:05 PM
Rating 10/10 5/5
modified review posted Jun-19-2007
ResellerRatings.com TOP REVIEWER!

"Placed my order late in the evening and it still shipped the same day. Great prices, good communication, and fast support! Thanks."

Rating 10/10 5/5
modified review posted Apr-20-2007

"The processor I ordered was back-ordered, however customer support was excellent and it is reasonable that newer processors become hard to acquire upon initial release. Would highly recommend this company and will definitely do business with them in the future."

Rating 4/10 2/5
modified review posted Mar-08-2007

"Ordered 1 Ram kit at approximately 5:00 A.M Wednesday Jan. 24, 2007. Received email confirming order at 6:47 A.M 1/24. Received email changing status to "Preparing for shipment" at 3:05 P.M. 1/24. This email stated that my order would ship the following day, 1/25/2007 via FedEx Home Delivery. Received email 1/25/2007 10:03 A.M. stating "Order Shipped" and provided tracking number.

FedEx tracking data shows package not picked up until 3:44 P.M 1/26/2007--a full day later than stated to me. Because FedEx Home does not deliver on Mondays this resulted in my not receiving package until 1/31/07. "

modified review posted Mar-08-2007

TankGuys_Ben, TankGuys Computer Parts / tankguys.biz rep has responded

“This was an unfortunate mistake, and one we should have caught. The package was indeed picked up on 1/25, but was picked up by a FedEx EXPRESS truck. Unfortunately, the package was not then handed off to the GROUND system until the following day. FedEx doesn't list tracking information until the package enters the appropriate branch. Thus, even though the package was indeed shipped and picked up on the 25th, it did not enter the ground shipping system until the 26th.

We have since differentiated between ground and express shipments to prevent this from happening again.”

Rating 10/10 5/5
modified review posted Feb-21-2007

"Wonderful service, great communication and real time updates on order status. Great team at tankguys, they are simply top notch. Highly recommended, I will buy from them every time i have the chance to do so. "

modified review This review was modified by apex32 on March 08 2007 07:40:09 PM
Rating 10/10 5/5
modified review posted Dec-29-2006

"Purchased some DDRII memory, quick shipping, informative staff, kept me up to date on order and shipping status. Will definitely buy from again!"

Rating 10/10 5/5
modified review posted Dec-28-2006

"Bought 2 Gb Kit DDR2 (2x 1Gb) 4-4-4-10 800Mhz (TXDD2048M800HC4DC) w/ Free Gift 512Mb USB Flash Drive. Order was processed smoothly and in a timely fashion. No complaints."

Rating 10/10 5/5
modified review posted Dec-18-2006

"An excellent store not only did I get a great price an opteron 146 over a year ago, but just a few days ago I had a question about the same processor and they responded quickly to me and were very personable and cordial, an A+ company, I would recommend them to anyone."

 
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