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Stores > SupplyHouse.com

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • SupplyHouse.com SupplyHouse.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.68/10 8.68/10
    Chance of future purchase: Rating 9.36/10 9.36/10
    Shipping & packaging: Rating 9.4/10 9.4/10
    Customer service: Rating 9.45/10 9.45/10
    Return/Replacement policy: Rating 9.58/10 9.58/10

36,856 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-04

Excellent selection, amazingly quick delivery, good prices

"Easy to navigate web site, was able to find what I needed quickly, clear product descriptions, product arrived in two days. Couldn't be more satisfied."


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Verified Customer
Rating 10/10
5/5
2016-05-04

Great supplier

"Product delivered on time. Greta product very good cost."


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Verified Customer
Rating 10/10
5/5
2016-05-04

All went well

"I only placed a small order but the web site was very easy to use, the transaction went smoothly and they shipped my order the same day. Items arrived safely and the order was correctly filled. I have placed two orders with them so far and wouldn't hesitate to place more orders in the future."


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Verified Customer
Rating 10/10
5/5
2016-05-04

Very Fast Service without errors.

"The title says it all. The title says it all. The title says it all."


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Verified Customer
Rating 10/10
5/5
2016-05-04

I've finally cooled down!

"My geothermal unit was not cooling because the valave was not opening to allow water through the system. I ordered from Supply House, and in a few days had my part. Easy, and soooo cool!"


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Verified Customer
Rating 10/10
5/5
2016-05-04

Toilet flapper

"Original Toto flapper made by Kork . Fast shipping, well packaged. "


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Verified Customer
Rating 10/10
5/5
2016-05-04

Fast, Reliable, good prices, and best of all Nice

"Fast, Reliable, good prices, and best of all Nice if you do need to call That says it all"


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Verified Customer
Rating 10/10
5/5
2016-05-04

"Exactually what I wanted.
Thank you
"


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Verified Customer
Rating 10/10
5/5
2016-05-04

Easy to find at at great price!

"Supply House exceeded expectations. Had great prices and received order in two days. If you can beat Amazon at their game you are doing something special!"


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Verified Customer
Rating 10/10
5/5
2016-05-04

"on time and great service"


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Verified Customer
Rating 10/10
5/5
2016-05-04

Majestic Handyman

"I'm very happy with the service and the products "


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Verified Customer
Rating 10/10
5/5
2016-05-04

Great service

"Ordered my water filters on a Monday and they came on Tuesday. The website was easy to navigate and I found what I needed quickly and was able to order the product without ant problem."


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Verified Customer
Rating 8/10
4/5
2016-05-04

MS Plumbing

"I didn't give you 5 stars because always something missing just a little things like couple T's or a wrong size reducers and I'm too busy to call you always back to reorder missing stuff or wrong size. But I understand with amount of the fittings and counting always could be some mistake Otherwise I'm satisfied with the really good and quick service"

Rep reply posted May-04-2016

SupplyHouse.com, SupplyHouse.com rep has responded

“Hello,

Thank you for taking the time to review our services, we greatly appreciate it! We understand receiving your order quickly and accurately is important and we regret that you experienced a short shipment or mis-shipment on any of your orders. Our customer service team is always available via email at customerservice@supplyhouse.com if you ever experience an issue and don't have time to call in. If you'd like to reach out to us with a list of the item(s) that you were either missing or received incorrectly we would be happy to assist you in creating a replacement order for these items. Again we do apologize, please feel free to contact our customer service team at 1-888-757-4774 to discuss this matter further. Thank you!”


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Verified Customer
Rating 10/10
5/5
2016-05-04

"Great pricing and super fast shipping!
Thanks
"


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Verified Customer
Rating 2/10
1/5
2016-05-04

Where is my product?

"Received half of my order quickly, but no correspondence on where the rest of the product is or when it might be delivered......"

Rep reply posted May-04-2016

SupplyHouse.com, SupplyHouse.com rep has responded

“Hello,

We apologize for the inconvenience you experienced on your recent order with us. We see that the remaining item on your order was listed as out of stock with a 3-5 business day lead time to ship out. We do strive to keep our lead times as accurate as possible and we sincerely apologize that the lead time was exceeded in this instance. We are reaching out to the supplier now to get the updated ship date and as soon as we have this information we will get in touch with you directly. We are also applying a 5% discount on this time due to the inconvenience, and we have sent you an updated order confirmation in a separate email that reflects this change. Again we do apologize and we will be back in touch with an update on your order. If you have any other questions or concerns please feel free to contact our customer service team at 1-888-757-4774. Thank you!”


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SupplyHouse.com is a merchant member
SupplyHouse.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,609 merchant members.