2/5

posted Apr-07-2009

"I ordered a new 2009 model year ski jacket and received a used 2008 model. The jacket showed wear and was obviously used.
Customer Service did a fine job with the return authorization and crediting my credit card. However,I had to wait over a half hour to talk to them.
I would rate them only a 2 out of 5. The product was shipped quickly and Customer Service was very helpful. But, there is no excuse for shipping a used coat. "

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5/5

posted Mar-06-2009

"Perfect shopping experience. Great product, good price, fast shipping. Highly recommended."

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5/5

posted Aug-11-2008

"I am always skeptical when I try a new company out that I find on the internet. I was looking for a new pair of rollerblades but I wanted an older model so I did a random search on the internet and found Summit Online (which is the same company as Bargain Sports). I was hesitant to place an order online so I called and talked with a professional and nice guy. He helped me with a misprint on the website and placed an order for me. I received the skates and they were the size I ordered but they were too small. I returned them and ordered a different style and size with no trouble. I just received the exchanged pair and everything is great. Now as long as the charges go through appropriately on my credit card, I will be extremely satisfied. So far I have nothing negative to say. Every person I talked to was professional and helpful (I spoke with three people over the course of this transaction). I would happily order here again."

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1/5

posted Feb-28-2007

"Ordered a new product at Summit Online with 2-day shipping. I was given a bit of a run-around and told first that it was leaving the facility 2 days after ordering and was told I would get a call if it was delayed. I didn't receive a call, and called the next day and was told it would be delayed 1 more day (total 5 business days). Finally, I had to call for the 4th time for them to tell me they were out of stock. Overall, unreliable and lack of candid customer service."

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5/5

posted Jul-09-2006

ResellerRatings.com TOP REVIEWER!

"SummitOnline has great prices on some discount sporting goods. The selection could be a little better, but they are discount, so they only sell whatever discounted goods they get in.

As for my ordering process, everything was fast and smooth. Items were well package and were received more quickly than expected.

Overall a great seller."

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