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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 10885 Kalama River Ave, Suite H
    • Contact: service@studentdiscounts.com
    • Phone: 877-762-7876
    • Customer Support: 877-762-7876
    • Business Hours: 6am-5pm Pacific time
    • Fax: 866-558-5608

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
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    • option not available Money Order
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    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
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    • checkmark icon Secure Order Processing
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    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 3.33/10 3.33/10
    Chance of future purchase: Rating 3.33/10 3.33/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

171 Customer Reviews

Rating 10/10
5/5
modified review posted

"What a great service! Top notch software at prices that won't choke a student's budget."


Rating 10/10
5/5
modified review posted

"It was very positive. I received the product 2 days after I ordered. It was very easy to order through them."


Rating 10/10
5/5
modified review posted

"Excellent product, fast shipping. Great prices!"


Rating 10/10
5/5
modified review posted

"I have ordered from studentdiscounts.com several times and have always been satisfied with my products and the support they provide if I have any issues."


Rating 10/10
5/5
modified review posted

"I love to buy from StudentDiscounts.com because of the ease of purchase and support. They are fast and the software is priced just right for students. I have made 2 purchases this year and plan for a third as soon as I can afford it. Thanks for everything!"


Rating 10/10
5/5
modified review posted

"Very quick shipping. Thank you."


No Avatar
USA
Rating 10/10
5/5
modified review posted

"Fast, convenient, easy download, now favorite store for software downloads. Thanks for the great service!"


Rating 10/10
5/5
modified review posted

"impeccable service from A to Z."


Rating 10/10
5/5
modified review posted

"I would buy from then again! Super Customer Service. As always, I messed up, they took care of it and fixed it immediately! Thank you."


Rating 10/10
5/5
modified review posted

"Great site. It delivered just as it said it would. I was completing my homework sessions in record time because of the tutorials that came with the program
"


Rating 10/10
5/5
modified review posted

"Great fast service and easy to install"


Rating 10/10
5/5
modified review posted

"Great service. Very helpful. "


Rating 10/10
5/5
modified review posted

"IBM mis-packaged many v20 SPSS premium GradPacks with the wrong disks so it wouldn't install. Apparently A LOT of people had the same issue I did. TJ at Studentdiscounts.com went to great lengths to help make sure I got what I purchased. He was friendly and very helpful over the phone and got me working replacement software, even giving me options for a full refund with shipping costs so I could purchase elsewhere if it was faster (which it wasn't so I stuck with them). Top-notch customer service! No run-around, no questions asked, got a solution the same-day. Will be a customer again for sure."


Rating 10/10
5/5
modified review posted

"On 10/9/12, I purchased Endnote X6 Student and it was shipped quickly, as the mail facility at my university received a package from studentdiscounts.com on 10/12/12. However, when I went to pickup the package at my department's office, all I received was a busted padded envelope with the bottom separated and an address label with a tracking number. No CD, no CD case, no paperwork. I guess the contents were either lost or stolen during shipment, regardless the package was open at the bottom. I contacted the Engineering General Mail Facility, the University General Mail Facility, and the main Gainesville General Mail Facility, reporting the lost contents and tracking number, but I had no luck.

I figured studentdiscounts.com may send me another copy, so I called them up on 10/16 and their customer service rep told me that I am responsible for the missing/lost/stolen CD and must assume the loss.

Being out both time and money, I was not at all pleased at this time.

10/17 AM: I write a review at Student Discounts, giving them horrible ratings.

Update 10/17 3:30PM:
The StudentDiscounts.com customer service rep called me direct and claims he is willing to replace the missing software free of charge if I change my review, so I changed the review to all five stars, despite my current 1 star rating of everything besides shipping speed.
3:54PM I called back and I told them I had given them five star reviews, so then the customer service rep told me that it was shipped right away and they even were willing to ship it to my house address, instead of my university address. I was also told I would recieve an email with the tracking information.

10/17 5:28 (Eastern Time) I call them up because I have not received the tracking number, the same customer service rep claims to have sent it again to my university and gmail address.

I will follow-up later on if I receive the replacement shipment.

Update 3. 10/17 11:00pm Still no email with tracking information. I will contact them tomorrow and get the tracking number directly, or revert my review back to a true representation of my experience with studentdiscounts.com and purchase Endnote X6 elsewhere.

Update 4: 10/18 10AM Eastern. Customer service rep calls me up again, saying the review reverted back to a 1 star rating, which maybe because the review hasn't updated from my original post. I tell him I did change it and I still have not received any emails from studentdiscounts.com with the tracking information. After he verifies that my live review was revised to all 5 stars, he then gave me the tracking number and everything appears to be correct. The package should be reaching me on 10/21 or 10/23, and I will update then.

Update 5: noon 10/21: received the missing software and studentdiscounts.com business card on padded envelope. As I requested with the customer service rep, the padded envelope was reinforced with n packing tape and was intact. The software inside was in factory sealed packing and was obviously new. I now think studentdiscounts.com is legitimate and all in all i may even return as a customer, since in the end they resolved the situation promptly and gave me the benefit of the doubt.
"

modified review This review was modified by RohanDavey on October 21 2012 11:50:46 AM

Rating 10/10
5/5
modified review posted

"A different academic reseller waited 7 days to validate my eligibility, so I looked for another reseller. StudentDiscounts accepted my badge in one day and shipped my product the same day. Shipping was free, so they warned me I couldn't track the product, but they did allow it. The product was four dollars cheaper. The description of the product on the site answered some of my concerns better than other resellers. I felt like I got a real bargain by going through StudentDiscounts."


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