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"This online store is way too far to be a honest and customer oriented business people. they dont concern about the quality and service.we had ati 9800 pro that defective and without any email respond or money refund and they play ping pong on the phone after we request replacement or refund. they keep the product we return keep our money....well it's a bad deal ... please be careful to order with this merchant.."
"Fast shipping, however the RAM I orderered was incompatible with my machine. I admit it was my fault, I mistakenly ordered ECC SDRAM instead of standard SDRAM, but I think they could've made it clearer on their site that this RAM was not compatible in most machines. Lesson learned, but be wary when ordering from this company, as I've seen from previous reviews here, that they don't have the customer's best interest in mind. Update... I sent the RAM back and a credit was posted on my cc account about 7 days later. "
"This store has an amazing price and great initial shipping, however, they will admit no wrong. I was advised to purchase a certain piece of RAM from one of their associates. When I received said RAM, it was incompatible. They refused to waive the restocking fee eventhough the purchase was on their recommendation. THIS IS BAD BUSINESS. Furthermore, the General Manager that I spoke with was rude and refused to accept that his company had made a mistake. Additionally, he claimed that the only way that I would get a full refund was if I had a tape recording of my initial conversation. This is unacceptable. Finally, to get me off the line, he offered 1/2 of the restocking fee, to which I reluctantly took. Although I am writing this review to warn people of this devious company (or at least this GM). Perhaps, others can learn from my apprehension. I am planning on writing the higher ups at this company to tell them how dissatisfied I am with their customer service."
"Ordered 1 stick of RAM, but was sent 2 and charged for the 2nd one later. 3 emails sent with no response to any. Finally called long distance and I was blamed at every corner and given a run-around and said it was my fault and placed 2 orders, even though I only received one order confirmation. The person later said that I was charged for the 2nd stick when I sent an email to confirm the shipping address was correct because they had it mixed up with my billing address. But that was my fault too according to him, but I know for a fact that my bank would not authorize the charge if the billing address was not correct. Even so, if the first charge went through, why did they wait 3 days to charge for the 2nd stick? The person was rude and unhelpful and said to email if I wanted a refund and to return the RAM. But that's when I was told I had to pay for shipping (USPS mail would be refused) and a 20% restock fee. "
"Used to be AC MIcro - check the site. Bought a DOA hard drive from them and their return policy would not allow me to return it. I left a bad review on pricewatch and the offered to replace the drive if I removed the negative feedback. These guys are crooks don't buy from them"
"I bought a Pentium 4 650 processor from these guys, found through Pricewatch. It was exactly as described, they sent e-mails notifying me what status my order was, when it shipped, and promptly gave me a tracking number. I got it the next day!!!! I live in NJ. Great prices, great new webiste, and great service. I'm buying again."
"They sold me used hard drive as new. The drive was also not working properly (DOA) and staliontek (acmicro) refused to replace it.NEVER BUY ANYTHING FROM THIS COMPANY !!!!!!!!"
"They sent the wrong item. To top it off it was damaged. Say they will refund money. Have not seen a dime back. Stear clear!"
"Couple months after I have installed the DDR registered memories that I’ve purchased from ACMicro, my computer start to stop responding due a hardware incompatibility. I have replaced and tested all the hardware and I’ve reinstalled the XP four times without any luck. After spending couple months I’ve purchased a program (Gold memory) to test the memories and finally I have discovered that all the problems were coursed by the memories. I sent at least ten e-mails to ACMicro in order to figure out if my memories are still in warranty (no warranty specified on the invoice) but I haven’t received any answer. "
"I placed an order on Wednesday, and I received the goods on Friday, two days later.On-line ordering was easy.I am very satisfied, and most likely will do business with this company again."
"order placed on aug. 11 2004.telephone inquiry 10 days lateracmicro stated they would not fill this order. no refund has been sent.norman wechsler account firstname.lastname@example.org"
"I ordered PC-2700 DDR 333MHz RAM for one of my largest customers and I just opened the box and notice that it is marked "IBM - PC2100" with a FRU # of 10K0070. Now I'm worried that this memory is going to cause compatibility issues Monday morning when I need it. Tried calling today several times and the phone simply rings with no answer. ***As it turns out I tried the memory in a new Dell 4600 and it immediately failed on the POST! The memory that I ordered and paid for WAS NOT what they shipped me and now, as I suspected I'm stuck with a GIG of PC2100 memory. I WILL NEVER buy from these crooks again and anyone who does is foolish, after all just look at their ratings! I had hoped things would be better because I was eager to find a "local" supply house for my customers, but these guys ARE NOT it! "
"Well, I ordered some RAM (1GB PC2100) from AC Micro. I phoned in the order and specifically asked of the RAM was Samsung. The man replied yes, so I completed the order. I didn't receive a confirmation e-mail but i think the e-mail address was received wrong on the other end of the phone. I was surprised to see the RAM had arrived 2 days after my order. Very nice, however it was not Samsung as I had asked. I tried it out and it did not work. Inspecting the RAM I noticed a surface mount resistor was missing (well broken sideways). I e-mailed AC micro and described the problem and the fact that it was not Samsung. They asked for an image of the damage, so I sent one, and requested either a refund or replacement Samsung RAM. They said they had one Samsung in stock and provided me with an RMA number. I shipped it back on Wednesday and received the replacement Friday. Very nice turn around. The replacement was indeed Samsung and did work."
"Buyer beware! This company sent me a defective batch of ram. They told me to return it for refund, which I did. After months of no response to my inquires they claimed I would only be entitled to a store credit, however I can only use the credit on one order. Any idea how hard it is to find a combination of products that equals exactly $106.00. What a scam. I wonder how many times they sold the same bad batch of memory to unsuspecting victims."
"Ordered a Celeron oem CPU because the price was good and Free shipping. Got it next day . Opened package. CPU was just in bubble wrap. Inspected chip and foud three bent prongs right off the bat. Called immediately, guy said they were not available and took my name and number. I called again same day, got same thing again. Sent them email same day and no response yet as of July 12. I happened to stumble across resellers ratings and looked them up. Now I know why I am getting no response - junk company! I run a small business that can't afford to have equipment down so I purchased from NewEGG same day I couldn't get hold of anyone from ACMicro. Have that chip installed and up and running already. PEOPLE BELIEVE THE RATINGS HERE!!! I wish I would have known about this site before dealing with this poor excuse for a company."
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