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squaretrade.com

Services

Rating 9.76/10 280 reviews
(1,395 lifetime reviews)

9.76/100 (6-month rating)
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SquareTrade is a merchant member
SquareTrade participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,945 merchant members.
 
 

All Customer Reviews (1,395)

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Rating 10/10 5/5
modified review posted Apr-25-2012

"I have to say that i was amazed by the fast response that I received for my claim it was the fastest turn around I have ever had with any company and as painless as it could ever be, They treated me like i treat my customers with my company, It was the best Investment I could have ever done as well as I cant keep my mouth shut on telling everyone one I come into contact with about Square Trade. I will never buy anything from here on out that I do not include getting a Warranty on with Square Trade, I would plaster a huge sticker on my work truck just send me one and its done Five star Company, Thank You Again Robert Collins"

Rating 10/10 5/5
modified review posted Apr-25-2012

"I was a little skeptical as this was my first claim with SquareTrade. I was absolutely blown away by how promptly I was refunded my FULL purchase price. As soon as my package hit the UPS system my Amazon gift certificate was issued (+5% on top of that as I opted for Amazon). You can count on SquareTrade now and in the future for absolutely FANTASTIC and PROMT service. "

Rating 10/10 5/5
modified review posted Apr-25-2012

"excellent. Great experince. I have had to file 3 claims and all were resolved quickly and efficiently"

modified review This review was modified by vvishnevskiy on April 25 2012 05:15:49 PM
Rating 10/10 5/5
modified review posted Apr-25-2012

"Excellent customer service, timely repairs and great turn around time for refunds."

Rating 10/10 5/5
modified review posted Apr-25-2012

"it is very good experience so far"

Rating 10/10 5/5
modified review posted Apr-25-2012

"This was the best experience I have ever had with a warrenty company. Will buy for all of my new electronics. "

Rating 10/10 5/5
modified review posted Apr-21-2012

"I recently dropped my iPad on a hard floor and the whole screen cracked. I traveling for work and was able to still use it (carefully so as not to cut my fingers) for the short remainder of my stay. I started a claim with squaretrade as soon as I got home and the process was extremely smooth and easy. I ended up calling to see if I could bypass the deductible and work directly with apple. That's what I did and I had a new iPad within 24 hours of my returning home. Squaretrade is awesome!! Highly recommend."

Rating 10/10 5/5
modified review posted Apr-17-2012

"Best, most efficient warranty transaction I've ever experienced. My covered Acer Easystore server was unrepairable, so rather than sending it in, loosing my data then waiting for a warranty payment, the ST rep, paypaled the payment while I was on the phone, so I could find a different server with less downtime in between. Way better than any other warranty service and for a fraction of the cost. I told several of my clients of my experience already!"

Rating 10/10 5/5
modified review posted Apr-14-2012

"Purchased a 3 year warranty for a Channel Master DVR in February 2011 and unit failed March 2012. SquareTrade responded quickly to warranty request paying the $299 purchase price within a week and provided prepaid mailing label for the unit.

I usually do not buy extended warranties, but I'm glad I did for this DCR and did purchase another 3 year warranty on the replacement DVR I just purchased.

Very impressed with this company, outstanding customer service with all the people I dealt with. First Class! "

modified review This review was modified by Toddpmartin on April 14 2012 03:58:10 PM
Rating 10/10 5/5
modified review posted Apr-13-2012

"Purchased a product on eBay and opted for the SquareTrade warranty. The product failed and SquareTrade stepped up to take care of it. Everything went smoothly, the customer service personnel were friendly and very helpful. It was actually a pleasant experience. "

 
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