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"After a couple of years my desktop printer simply stopped printing about every third or fourth line. I was going to take it in to see if it could be repaired, but then remembered I had purchased a Square Trade warranty when I first bought the printer. I contacted Square Trade via email on a weekend day and explained what was occurring. I got an email response within a few hours indicating a claim was being opened and I would receive further instructions. Within another day or two, I received another response via email advising me my claim had been approved and I would be receiving an amount I originally paid for the printer. Needless to say, this is nothing other than fantastic customer service! By the way, I bought another identical printer and immediately added another Square Trade warranty on it."
"I love Square Trade, I called them and got great results even when the manufacturer didn't do their job. I would recommend Square Trade to anyone buying a product that offers Square Trade for a warranty!!!!!"
"I bought warranty protection with Square Trade for a dehumidifier I purchased through Amazon. I ended up being glad that I had the protection as the dehumidifier had problems doing its job before the warranty expired. Square Trade was prompt in covering me, not only refunding the full purchase price but adding an extra bonus for me to purchase a new dehumidifier through Amazon. The process was all online and went smoothly without a hitch.Needless to say I purchased another warranty on my new dehumidifier. hopefully I won't have to use it but it gives peace of mind knowing that Square Trade will back me up in a square deal if anything goes wrong."
"I was so happy when I called Square Trade because I was having problems with two transceivers that I purchased. The person I dealt with so helpful and professional and made everything very simple. They were unable to repair my items so they refunded me the full amount of the purchase. They were also very fast about the refund, the money was in my bank account within a few days. I would certainly not hesitate to buy this service from them again in the future."
"Best Warranty Service. I like it. No Worry. Less expensive. And easy and quick warranty claim reimbursement."
"I have many Square Trade policies and so far have only had to collect on one of them. The process went so easy I will always use Square Trade for all the items I buy that need a better warranty at a much better price than offered at the store."
"Had great and fast warranty claim. received check within days after claim was approved."
"I love Square Trade! They have helped me so much with my claim. Customer service was prompt and skillful they really know how to keep a customer and guarantee a return customer. I know I'll never buy an extended warranty from anyone else. They make processing a claim easy!"
"Did a great job got a reimbursement for my headset when they went bad"
"By far, the best experience I could have wanted. The response was lightning fast to my claim, and it was made on a weekend. I had the shipping label Sunday so the item was able to ship out first thing Monday morning. The money was transferred to my pay pal Monday night! I will use Square Trade for every purchase and recommend it to my friends and family."
"I have many warranties with SquareTrade. So far I had 4 claims and I was always satisfied with the outcome. Recently my son dropped his 1.5 month old LeapPad 2 in water and the money was sent very quick, so I could purchase a replacement."
"I cover all my electronics with square trade. I currently have 10 active warranties running. If you need to file a claim it is a no hastle proceedure. Never had an issue with Square Trade making good on there warranty. Also, unlike the majority of companys out there, the staff is well trained and courteous. Never a run a round with Square Trade. Very, very reputable and they charge less then the competition. If you want piece of mind then Sqare Trade is the correct choice. Thank you Square Trade."
"very helpful,nice ppl they handle my husbands and I situation quickly,we will come to square trade in the future"
"from my VERY FIRST encounter with SquareTrade(ST), I've been sold. I've referred family and friends....It's basically about their customer service, the policies and coverage and the fact that they (ST) backs it up with the service they feature. I am a Hardsell...however every product I now bring into my home or life is backed/covered by SquareTrade. I'm so glad they exist."
"After purchasing a protection plan from Square Trade, I turned around and canceled it because they are next to impossible to get hold of, or talk to a real person. I was having an issue and after holding for more than 15 minutes, to find it would be another 10 minutes, I found a way (very difficult to find I might add) to email them. I sent an email and asked them contact me at their convenience. What response did I get?! I needed to contact them. I called them back to find my hold would be at least 22 minutes. I went straight to their website and hit CANCEL on my new warranty. They need to fix this hold problem before I ever utilize their services again."
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