Computer Hardware & Software
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"Very good customer service and fast delivery. I ordered a list of fittings and I received one set in black. Got in touch with their support and they're replacing the black ones with the silver ones which I ordered, and sending them next day delivery.Pleasure to buy from and the best selection of Bitspower fittings in the UK."
"This was the first time I ordered from this store and I'm very satisfied.All items were packaged very good,the prices are great and the shipping was fast.I will definitely prefer this store in future purchases."
"I have bought from Specialtech many times in the last 2 years, They deliver really fast even the budget post service only take 2 or 3 days,I have had to ring and ask things and always get the answer i need, I was after a specific part so i gave them a call to find they new exactly what i was on about and had it in stock, I will always shop here and recommend it to all my friends, Specialtech is a great uk company im very happy to support"
"Very good customer service. I have bought twice from them and both times the items have been shipped very quickly and have been reasonably priced. I also had to send a product back due to a manufacturer fault which was dealt with quickly and was very strait forward"
"I have not yet made a purchase from specialtech but i am in the market, and I can honestly say that from the help I have received from customer service that I have no doubt in my mind that I will be shopping here for now on. The amount of time it took for them to answer my questions was almost immediate and the amount of information i received was very nice, it wasn't a cold robotic response but just one person to another helping my needs. I can honestly say that it felt like i had walked right into a store and was talking face to face with someone that actually cared if I was happy with what I was buying and if I needed any help during the process. If anyone reads this all I have to say is don't think twice about going anywhere else besides Specialtech you won't be disappointed!"
"I bought a case for the first computer I was putting together and the delivery came next day as promised I was provided with a tracking number so I could keep tabs on where it was at all times.I contacted the support line several times to get some questions answered and even that the priority of the question was low i still received a reply within 20 minutes both times.To summarise I would definitely purchase from them again and will be doing so next month when I get paid."
"Fantastic service, well priced and incredibly helpful, is a short description on how placing my order with Specialtech felt. I phoned and asked about stock of a item (only one available, wanted two) got informed they had some more arriving the next day and they adjusted their stock levels to allow me to continue my order.Very helpful and would highly recommend, thank you Specialtech!I even signed up just to write this review."
"Well what can I say. I received my goods earlier than expected and at a very good price. The goods where however damaged in transit, not Specialtech's fault at all might I add, so I was a little disappointed. When dealing with the customer services dpt. thought they were nothing but cooperative and understood the situation I was in. Every time that I rang up they answered with minimal delay and were just phenomenal. Now a replacement has been dispatched and I would recommend Specialtech to every one who who needs what they stock. An overall excellent experience. "
"I meant to leave feedback earlier considering i've bought quite a few items of Specialtech over the last year. Have dealt with Specialtech customer support on two occassions and each time was hassle free. In particular a recent RMA where Customer support were very prompt with replies and a very quick turnaround on the RMA which I appreciate .I've found quite a few E-tailers are good when it comes to pre-sales, but not so good when it comes to aftersales and in particular RMA support. Specialtech thankfully handle both aspects with the same level of service. ST are imo truly a customer focused e-tailer, a rarity these days and other E-tailers should take note. As such I will continue to buy my WC components from ST."
"WOW, i've dealt with mayy online companies over the last few years and can honestly say that SpecialTech are amongst the very best.Excellent and fast customer service is the norm with these people, not the exception......soo refreshing!!This is my 2nd time of shopping direct with them, having shopped with them previously via Ebay, and i have nothing but high praise for the fast and proffesional way they deal with all aspects of customer service, from an easy to use website, through to fast and very well packaged delivery of my items.I made a mistake with my most recent order choosing wrong quantities of various sized fans, contacted customer service over the weekend and received reply first thing monday morning with return details to exchange for correct items.If Carlesberg made online shops, SpecialTech would be that shop.Keep up the good work, i'm sure i'll be back for more items in the near future. Thanks, Helen. "
"im quite satisfied with the services so far. but guys pls keep more stock on your items regulary.if the items are out of stock for the pending orders pls inform the customers so they could make changes."
"Dealt with Specialtech on several occasions,every time they have gone out off there way to help.Other retailers should take note. "
"After a few weeks of bothering Specialtech's staff on the phone for advice on different items (1st water cooling build) I finally placed an order yesterday at 4pm - I was amazed when it all arrived by 10am this morning!!!The service I have received has been nothing short of excellent. I've sent email questions which have been answered in minutes and made loads of phone calls and had great advice every time.One part I was after (XSPC D5 res) doesn't come with the locking ring for the pump as standard. Specialtech found me one and included it with my order.Its nice and rare to receive this level of service.I will definitely be recommending Specialtech from now on.On a side note, I found Specialtech by watching Tom Logan's (OC3D) water cooling guides on YouTube. These are great for getting some basic knowledge on water cooling - again highly recommended."
"My Nzxt Sleeved LED kit arrived at my home!!! It's perfect!! thank you very very much!!George Moraitis (buyer at eBay)"
"Received my order was very happy. Everything packaged very well and safe. One small component was missing, which was at first very annoying But I was very surprised when I contacted SpecialTech. Emailed them stating the problem within 10 minutes I had received a reply "unbelievable speed" saying that the part will be posted. I'm sure that missing parts doesn't happen very often. From all the retailers I've shopped with a response time of less than 10 minutes solving your problem is truly remarkable. The staff at SpecialTech handled the problem to the best of their ability and far surpassed their competitions. They really do deserve these 5 stars and I will defiantly shop there again."
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