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"I have ordered many times from Specialtech over the years and i have to say they are one of the best internet retailers i have used and I've used hundreds! Their staff are friendly and always on hand to help, i have cancelled an order & changed a delivery address on an order and the request has been fulfilled everytime using the online ticket service with a friendly response. I usually select Royal Mail as a delivery option as it is cheaper and helps keep costs down. Well done to Specialtech for offering this service as most retailers only offer expensive shipping methods and you either have to pay it or go elsewhere. I have almost always recieved my goods the next day (expect from bank holidays where Royal Mail is slower but not fault of Specialtech) and they always come in A1 condition and well packaged. The only small gripe i have is the fact that orders always say 'Not yet shipped' when infact they have but you do get a tracking number regardless. I'd highly recommend Specialtech to anyone who is looking for cooling or modding accessories. A highly recommended company. "
"First class service order on Friday received next day Saturday."
"Have used them a few times recently to order fans and controllers. Some of which I ordered late on a Friday afternoon and still received on the Saturday! This is normally very uncommon for me with most companies as I live in Northern Ireland, so normally require that extra day to ship overseas. It's definitely one reason to bring me back, if not for the great prices too! Only downside is the stock and range of items sold is quite slim. Having the equivalent of Scan.co.uk or something would be fantastic!"
"Fantastic service as always from these Guys!Really pushed the boat out for me yesterday! I rang up at 2pm as my payment page got refreshed by my fault (Caught F5) so made a payment over the phone. I knew I was past the cut off time for next day delivery, but I still asked if it was possible. The Guy said he couldn't promise anything. Come 5PM I had a email confirming delivery for next day! Result!!So I want to thank you Guys for a great service! :)Regards,Simon."
"Excellent service and friendly staff on the various occasions I have dealt with specialtech.When I had to RMA a couple of items recently, I expected a bit of a wait (as you do) but I was highly surprised that they issued me with a coupon code to the value of the items within a couple of hours of them receiving them and I had the substitute product I wanted from their store the next day!Highly recommended!"
"Quick shipping, accuracy, good communication, everything is perfect."
"I was first put onto specialtech by Tiny Tom Logan of Overclock3D. I was looking for a water-cooling setup for a university project. I emailed with a few questions about parts and supply. I was pleasantly surprised with the rapid response I received, which included contact information for the member of the team that I was dealing with. They were able to answer all of my questions, and after specing up a system with a few suggestions on better or cheaper alternatives, they were really happy to wait a few days while I waited for the funding from the University. Once this came through, my order was processed very quickly and arrived the same week. This was particularly impressive due to the volume of parts and their size that was ordered.There was a scratch on the window of the case that I ordered from them, but they arranged for a replacement to be sent directly to me from the manufacturer.I would be very happy to use them again."
"Excellent service, Excellent and really fast support, awesome delivery time, same day shipping, they ship worldwide, had a beautiful experince dealing with these guys and for sure they will be my first choice to order again :)Motaz"
"Great company, their correspondance is fast, efficient and very friendly, I bought a radiator off them for my brothers birthday present and it got damaged in the post, in 2 days they sent gave me free RMA delivery and a coupon for free delivery of a replacement product!They have live chat with real people, the guy who processed my RMA (from start to finish) also handles IM support and was great at keeping me assured it was ok!"
"I placed an order of various items (all of which I sourced from Specialtech based on their most competitive prices!) at possibly the busiest time of year for any retailer, just before the Christmas holiday, and was fully prepared to have to wait until the New Year to receive it. Not a word of it: upon expressing this concern Specialtech were most helpful in expediting the order to ensure I received it on time! I remain a loyal customer into the new year..."
"The customer service was helpful, the delivery was on time, the parts were in stock and alternatives were available just in case. In summary, pleasant experience where the company does what they claim and deliverers decent parts. I'll be shopping here again."
"Hi everyone!I just wanted to say thank you to specialtech for: Awesome productsGreat prices andAmazing service.All the way from South Africa!"
"I am a regular customer of this computer cooling specialist retailer for the following simple reasons:- their high quality of customer service is practically unmatched in my extensive experience with online retailers of PC components. The ease access to friendly & cooperative personel who help resolve any post-sales issues is unrivaled!-they have a regular and reliable stock of almost everything you could ever need to cool down your PC, as well as a respectable stock of cases and stuff to mod them with!"
"Awesome customer services and fast delivery "