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"Ordered 2 CPU's from them, and wanted to return them. I wouldn't mind paying the restocking fee, but IF I was told that they wouldn't accept them back I would've been satisfied with that. Instead, the young girl that I asked to call them and get an return authorization for them was completely berated and treated like garbage by Edwin. After calling her stupid for thinking she could return an item, I called back and insisted on speaking with a manager. The manager seemed interested but reading the reviews I see Edwin is still there and up to the good business practices that they hold so high. I would've purchased from them again, but never with such a rude and inconsiderate person working there."
"Had a problem with a defective memory chip. Called them up and dropped it off after using the RMA feature on their site. They said they had to test the memory and it would be a few days. The next day they called and told me that it was working fine after testing for 12 hours straight. I asked them to exchange it anyways since the problem went away after removing the chip from my computer. They exchanged it and I have not had a problem since. Kudos to Spartantech and their employees. I live in Illinois and will pay the sales tax to deal with them again."
"Item went from ship in 1-2 days, then 1-3 days, then a week later was cancelled without warning or refund. They advertise items they dont have and cant get. BEWARE! Horrible communication and business practices."
"Great experience. I have bought from Spartan 2 times now. Never had any problems. First purchase was a 1GHz PIII. Second purchase was 2.4GHz P4, P4PE mobo, 512MB Corsair DDR333. All shipped FAST, received in good packaging, nothing DOA. I -will- be buying from these guys again."
"BAD, BAD, WORSE. Product arrived DOA. GeForce3 Ti500.
Called line, gave me tech num(wouldn't even xfer me).
Horrible experience. Like I said, product dead on arrival. Missing the manual. And if I request a refund because I do not want to deal with this people, they'll charge me a 15% restock, but restock what?! It's defective.
I would not suggest ANYONE buy from these people. Unless you think defective parts can't happen to you. Look at their 5 return rating.
You now know WHY!"
This review was modified by FireBot on November 27 2002 12:22:46 PM
"I had a good experience with Spartan Technologies. I ordered (by phone) an MSI motherboard, Athlon XP 2200+ cpu, fan+heatsink, arctic silver thermal paste and a floppy drive. I received an email confirming my order within 12 hours. The email contained a link to the order tracking page on Spartan's site. I would have preferred to be given the UPS tracking number in addition to Spartan's tracking system, but that was a minor issue.
Everything was delivered promptly and well packaged. I would use this company again."
This review was modified by endorphin on November 20 2002 09:37:19 AM
"Ordered 2 CPU's from them, and wanted to return them. I wouldn't mind paying the restocking fee, but IF I was told that they wouldn't accept them back I would've been satisfied with that. Instead, the young girl that I asked to call them and get an return authorization for them was completely berated and treated like garbage by Edwin. After calling her stupid for thinking she could return an item, I called back and insisted on speaking with a manager. The manager seemed interested but reading the reviews I see Edwin is still there and up to the good business practices that they hold so high. I would've purchased from them again, but never with such a rude and inconsiderate person working there."