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"Ordered a set of speakers that showed IN STOCK on their website on 10/25/2009. The speakers were also shown as a "best seller" on their website. Waited patiently until on 12/8/2009 I got an order cancelled e-mail, no explanation, nothing after waiting for over a month!"
"ordered yamaha rxv665 got a great price on it and it was shipped 24 hours after i placed it very happy with this company for taking care of my order so quickly"
"Source One Audio offered the best price on a turntable that I was looking for plus free shipping! I ordered it 9/25 and got it 9/30. It would have been earlier but I ordered it late on 9/25 and they do not ship on the weekends and Mondays, but it shipped in 1 day as I got an email notification that they shipped my item. I did ask for a tracking number, but they said they do not give that out. Would be nice to have that. I spoke to the service rep on the phone and asked a few questions and they were very curtious. I will definitely use them again for my electronics needs. "
"Ordered an amplifier that I needed for a job, and ordered it with expedited shipping. No communication from the company, other than order confirmation, until 3 days later when my order was canceled without any explanation. A phone call would have been welcomed. I am assuming out of stock, however the website still states the amp is in stock. This company exhibited poor communication and zero customer service. Last order with this company."
"Seemingly a great price but after ordering I received a confirmation but nothing since then. Site ssya everythign ships within 1 to 2 days but it's been 5 days and no word. They never answer the phone and do not answer emails (many calls and three emails later). Stay away, buyer beware!"
"updated: Ordered eyeglass frames from their website. They didn't ship it til 7 business days later. They provided no tracking number and no delivery date. No one responded to my emails or messages that I left on their machine. Turns out, I did get my order in time, two weeks after placing it, but the lack of customer service or communication on their part, and the delay in shipping is pretty frustrating."
"purchased yamaha rxv665 from sourceoneaudio and receieved 4 free 6 foot hdmi cables which i thought was an amazing deal since just the hdmi cables would have costed me about $150 also ordered afew speakers. very happy i ordered from this company because i receieved everything within 4 business days. cant complain about this site great price and great shipping. future electronic need will probably be ordered from this company"
"ordered yamaha receiver along with in wall speakersgreat price fast shipping receieved item in 3 business days just as promised would def come back for future electronics need"
"Not satisfied with Source One Audio. Ten days after the order was placed, the order was still not shipped. Lack of response from Source One Audio shipping the order. Would not recommend ordering from this store."
"Loved it, purchased the Yamaha RX-V661 got tracking info the same day and arrived two days later. they helped me find the product i was looking for and were friendly and kind. will do business again."
"Items Were as advertized Shipping was fast. they where very helpfull over the phone explaining the differences between all the in wall speakers they had .when i made up my mind i placed the order over the internet was able to track my package status the whole way they email me a tracking # the following day .i wish every company was this easy to deal with "
"EAsy Online ordering No annoying sales call back Couldnt ask for anything more"
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