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Store InformationStore Info
Full Rating Profile
  • Softwaremedia Softwaremedia Elite Status
    • Address: 916 S Main St
    • Contact: customerservice@softwaremedia.com
    • Phone: 18004741045
    • Customer Support: 18004741045
    • Business Hours: 9:00 am - 7:30 pm ET
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 8.97/10 8.97/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 8.66/10 8.66/10
    Return/Replacement policy: 0.00/10

504 Customer Reviews

Rating 10/10

"Very nice experience. Katie was a great customer service person."

Rating 10/10

"Very nice web site, great price for Office 2013. Will recommend to friends."

Rating 10/10


Rating 10/10

"Easy. "

Rating 10/10

"Jes was a fantastic customer service representative. After being bounce around by Symantec's representative and getting now where I happen to find your site and when i did an inquiry Jes listened to my concerns and what i was looking for an was very good and offered good solutions. You have sold me on this company not only because of pricing but excellent customer service from Jes


Rating 10/10

"Always easy to order from, get advice on which product I need, and get customer care after purchase if needed. Great company."

Rating 10/10

"I'm very happy with Softwaremedia.com (pricing and customer service)!"

Rating 10/10

"Order process was smooth and quick. Now just waiting on the email with the software key. Must be patient for an hour."

Rating 8/10

"Website has glitches, at times very sloooooooooooow, have to reload it few times to process the order properly Tried different browsers and PC, running on fast internet on our side.

Just so you know.

Rating 10/10

"Got a quote from our rep Jes in less than 10 minutes of when I sent her an email. Always happy with the service and pricing."

Rating 2/10

"We had asked a question about how to convert a quote into an order. By the time the vender responded (several days later) the quote had expired and the supplier did not honor original quote."

Rating 4/10

"Your online description of Microsoft Office 2010 Home and Student is VERY poor. It does not mention if the product ships with the Microsoft DVDs or if it is just a key card.

It also does not mention at all how many licenses it comes with the product when the primary reason for buying this product is the 3 license family pack.

Both of these facts leave me wondering if your site is legitimately selling the DVD based 3 license product or not.

Rating 10/10

"Very satisfied with quote and (online) conversion to order"

Rating 10/10

"Good Deal++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++"

Rating 8/10


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Softwaremedia is a merchant member
Softwaremedia participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,714 merchant members.