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Store InformationStore Info
Full Rating Profile
  • Softwaremedia Softwaremedia Elite Status
    • Address: 916 S Main St
    • Contact: customerservice@softwaremedia.com
    • Phone: 18004741045
    • Customer Support: 18004741045
    • Business Hours: 9:00 am - 7:30 pm ET
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.24/10 8.24/10
    Chance of future purchase: Rating 8.81/10 8.81/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 8.56/10 8.56/10
    Return/Replacement policy: 0.00/10

519 Customer Reviews

Rating 10/10

"I have bought from here one time before, they were very easy to get what I wanted at a good price and the delivery I wanted."

Rating 10/10

"always great service here. easy to find things and easy to use."

Rating 10/10

"Katie went above and beyond to insure that I had the product I needed and a quote to simplify my ordering. Even went so far as to call the vendor to insure my client qualified for upgrade.

We need more Katie's

Rating 10/10

"This is my first experience and I hope I get what I paid for and on time. seems like a descent site.


Rating 10/10

"The price was great in comparison of the direct site for McAfee. "

Rating 10/10

"Looking for MS Works and price played in role in ordering"

Rating 8/10

"Do not like policy of having to purchase 5 licenses."

Rating 10/10

"It was really easy placing the order, especially with Amazon payments!"

Rating 10/10

"Great experience and great price. I was not given an option to include notes on the order as mentioned on the product page."

Rating 10/10

"The only problem I had was the automatic selection of West Virginia instead of Virginia as my address state, but most websites seem to make that mistake. Your sales staff got me the information I needed for a FileMaker product faster than FileMaker, and they still haven't answered. Your price was also better than theirs. When I talked to them they told me the license renewal wasn't available. When you contacted them they found it.


Rating 10/10

"Was able to take advantage of additional discounts by entering the order on my own instead of taking the quote that was sent to me."

Rating 10/10

"Very knowledge staff and very helpful. Quick response time and quick turnaround"

Rating 10/10

"Awesome! I really like the low prices!! Software media is th eplace to go!"

Rating 6/10

"website is unreliable, glitch.
tried to recover / reset password, did not work, had to create new account

Rating 10/10

"Jes was great! Super helpful!!! thanks.. Will do business again.."

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Softwaremedia is a merchant member
Softwaremedia participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,697 merchant members.