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"Initially ordered a product from them on 1/28/2011, had not shipped by 2/3/2011, cancelled the order. It has been two weeks and have still not received a refund! They are blaming it on their accounting department. Watch out if you return an item!"
"what more can i say.that was a very best offer.i like it,and that a good product"
"This just might be my new favorite company! Not only do they have an awesome selection, they really DO live up to their promise to give their customers great service and unbeatable prices. I've had my eye on some ADJ DJ Scan 250 EXs for a while, but was waiting for the right deal to come along. SmartDJ.com had EXACTLY the deal I was lookin' for. (I wish I would have found them sooner, 'cuz I'm sure they would have saved me some money on my prior purchases.)As if their price wasn't good enough already, their shipping speed REALLY wowed me. I'm really not sure how they got my order to me so quickly. I didn't even pay any extra for expedited shipping!I will definitely be ordering from them again. In looking through their site, I found they have some specific replacement light bulbs that I've been having a hard time finding. They actually have all SORTS of things!Great company, great service, highly recommended."
"Ordered fog juice on Monday and it was on my doorstep on Friday! Very good service!"
"My first Order was for a refurbished Elation SC-8 System.The item was shipped in an Original Factory box.All was in perfect working order except for a connecting cable which had some exposed wire at the strain relief on one end. I sent the Sales Department an email and they quickly came up with a solution that we both agreed on."
"Exactly what I wanted, fast free shipping and absolutely the best price I found. Amazing! Love you guys! Great job!JJ Los Angeles"
"Great service. Fast shipping. Great new website with many resources."
"i highly recommend smartDJ. i bought a really nice, high quality item from them at a great price. the shipping was very fast and the communication was great. they let me know when the item shipped and thanked me for my order. an excellent company to do business with."
"Excellent seller. They have come through with flying colors right when I needed them. Fast shipping, friendly service, no complaints!"
"All positive! Great price, quick shipment and product even better than expected! Highly recommended!!!"
"This is my first review of any online store ever and I ask you too bear with me as such. I had never heard of smartdj before and of course was skeptical to place my first order not sure if the company really existed or not. I did some online research, read more than a few customer reviews and came to the conclusion that they seemed to be pretty legit so I checked out thier site found exactly what I was looking for at a price I was willing to pay. With the item in my cart and a good percentage of my fears put to rest I entered all information needed to make my first purchase with smartdj and began my secure checkout. I was instantly rewarded with a confirmation directly to my phone's mail server that my order was placed followed by another email that said my payment was accepted and a final email that instructed me as to their shipping schedule and that I would recieve another email when the product was shipped. WOW! talk about being on your game,so far so good. Four days later when I still had not recieved an email confirming that my order had been shipped I started feeling that initial fear slowing creeping it's way into the room, that little voice in my head started wispering the words that none of us ever want to hear..."you've been had sucka" and "did'nt you know that chirstmas only comes once a year you shmuck!" I decided to try and call the company... busy signal, now I am really nervous... then I noticed two little words at the top of thier website "LIVE CHAT" so I logged on and in less than one hundred and twenty seconds I was chatting with Tony then juan then some where in there I lost Juan and ended chatting with Lisa. Well as I turns out it was'nt thier fault they were all just trying to help. When I first began the conversation with Tony I was using my IPad which I now know sucks for live chat as it is slow as heck to get the keyboard to pop up when I needed it too. so I switched to PC asked for Juan and was quickly, seamlessly reconnected with Juan which made me very happy as I did'nt have to explain my situation all over again to someone new. The company had tried to call me to let me know that they could not ship the item and of course wanted to know how to proceed but would you believe the 1-877 number would not let them ring me up and my cell phone would not allow me to connect to a 1-877 number. So the rest of my interaction with this company was going to be relegated to "LIVE CHAT" the only choice left. This proved to be actually a very nice thing and with Juan's help my item was now enroute to a shipping co.that I have had to use several times due to where I live and my new shipping address is now in their system. MY package arrived today and is in the process of being cleared through customs by the shipping company. Smartdj did everything possible to make sure I was happy with the product that they offered for sale and thier service. I am happy and pleased to write that I am. Thier products and prices are comprable to the larger companies such as musicians friend and crutchfield and they even have some harder to find items in stock. with that being said it is without a doubt the customer service that I really appreciate. Truth be told you can get a good deal almost anywhere but great service is hard to find and SMARTDJ Shines in the service department! so thanks again Tony, Lisa and Juan. I look forward to my next purchase with your company. "
"Good service, no problems, they accepted a lower price than their posted one. Product delivered on time and in good shape."
"smartdj iam glad i found you. good prices. an very fast delivery. will buy again. thank you."
"This was a very easy purchase. The seller responded to my questions quickly. I needed the items shipped fast for a special event and I received them very quickly. Will buy from them again when/if the need arises."
"An easy store to work with. Product and terms well defined, shipped out quickly. The American DJ 1700HD fog machine was exactly as expected. I would be happy to do business with SmartDJ again."
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