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SkyPointDigital.com

Consumer Electronics

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--/100 (6-month rating)
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All Customer Reviews (86)

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modified review posted May-04-2010

"If you feel that there is something wrong you can contact the Federal Trade Commission. Since this is an internet company you can inquire with them. The BBB will do absolutely nothing. They only make a listing of this company (you can complain to them but the BBB is just a listing service and will not investigate). You can also make a complaint to your state's attorney general's office. If they get enough complaints from different states they will make this a federal case. good luck."

Rating 2/10 1/5
modified review posted Apr-29-2010

"I'm going to make this short.DO NOT BUY ANYTHING
I ordered a cannon speedlite 580ex11 for the fabulous price of $289.00. Zack did try to talk me out of this flash but I said this is the one I want. When I didn't get an email from them by this morning I decided to call them. I was then told it was on back order. I canceled the order and called my credit card company and canceled the credit card just in case they try to use my card # to charge on, it won't go threw. I wish I had seen this site before I ordered."

Rating 2/10 1/5
modified review posted Apr-28-2010

"I ordered a Canon Speedlight EX430II for $159 and checked my email this morning and saw the you need to call Skypoint Digital message. I did and they asked me for the 3 digit security code and then proceeded to ask me why I ordered that flash unit and a what camera I was using. I told them it was the recommended flash unit for my digital camera. The salesman then went on to explain that I this flash wouldn't work for a digital SLR and was a big bulky slow flash for a 35 mm film camera. I mistankenly assumed that was the reason the price was so low and he went on to explain they have the correct Canon Speedlight in stock for about $100 more and assuming I had possibly ordered the wrong thing, I told him to go ahead and order that one instead. Went back and got on the computer and it's the exact same flash I ordered and then I clicked on customer reviews and saw this website.
I called within 5 minutes of confirming my order and told them I would just go buy it locally instead and to go ahead and cancel. He told me he couldn't because it had already shipped. I'm like I just talked to you and he argued that I hadn't talked to him but had talked to his supervisor. I'm like I talked to you both and there's no way you shipped that in 5 minutes. He then went on to explain how amazingly fast they were and how pleased I would be at their speed. I then questioned him as my original order being he same thing as the new order and asked him about things like what the guide numbers were since their site offers no specs on what you order. He didn't know but tried to convince me the original one was outdated and this one would work better. I told him I was well aware of the specs on this speedlight and questioned how knowledgeble he was and he wasn't. We got into an issue of returning it after it arrived and he said it would be no problem and never mentioned the first thing about their restocking fee. He told me I would be getting an email soon with my tracking number. I then questioned why their prices were that cheap and asked if this was indeed a new item. He said it was and asked me if I was calling from Alabama. I said yes and he went on to explain that they wasn't shipping it from the Alabama warehouse but had chosen to ship it from the New York one instead which saved me sales tax. I suppose thats why he could ship it so fast too, cause it was in the same state he was in. Also my 10 to 12 day shipping would be cut down to 5 days by not having to ship it from the Alabama warehouse. Ridiculous.
I called my credit card company as soon as I got off the phone and they advised there's nothing they can do until I receive the package and that my card had been charged $269.00. They told me to send it back as soon as I get it and then I would be able to dispute the charge if I wasn't refunded.
It's been several hours since this happened. I have a tracking number and message that says the package was sent but the package doesn't exist when you attempt to track it. I called my credit card and now I don't have the $269.00 charge.
I suppose now all there is to do is wait and see what shows up or if I get the backordered and cancelled message other people have got.

May 4th, I came home and saw that my order had arrived. I decided to open it to see what they actually put in the package. It is not the Canon Speedlight that I ordered but instead and approx $40.00 flash that can be bought off numerous ebay sites. I own the Sony version of this flash and can tell you it's also a rip off at $40.00. I'm stuck waiting a couple hours until I can call Skypoint Digital and blow their ass out and have already called my credit card company. Tracking numbers to their physical address and 16 days of waiting to get this resolved. I will be out the shipping and restocking fees in the end.

Notice: Look up the attorney general for New York and go to the website. In the search engine put in consumer fraud form. Fill it out and return it. The AG office will investigate fradulant companies in their state and will mediate on your behalf to resolve the issue. Enough of us together can put these scamming thieves out of business and maybe even in jail.
"

modified review This review was modified by Coashe on May 04 2010 08:11:30 PM
Rating 2/10 1/5
modified review posted Apr-23-2010

"I ordered a canon 7d camera on line after I called and was told that they definietly had them in stock. The next day I was called and told that I should purchase a 50d not a 7d because unless I payed twice the amount they could not get one but if I wanted to I could be put on their list to get one when they came in. I have called many times since because they are still advertising the camera at the same price I thought I could purchase one at but they always say that they just sold out and I must pay twice the price if I want to buy one. This is a bait and swich just to call them because they will not sell a canon 7d for $800.00 as they advertise. You can check for yourself today if you go to their site and try to purchase one.Edward Hanna"

Rating 2/10 1/5
modified review posted Apr-22-2010

"I saw these reviews right after I placed the order... could not pass up an offer to buy a camera for half the price.

I got the same reply everybody else did a day later... and I went in and placed a few more orders - might as well annoy them. I am sure they are not getting anything out of me, and if they do want to send me 5 cameras - I'll sell 'em on eBay!

I hope this accelerates these people out of business!"

Rating 2/10 1/5
modified review posted Apr-19-2010

"My first clue something was amiss was when I got an e-mail that I needed to call them so confirm my internet order so they could ship it. I googled them to look at my order again and discovered a bunch of comments online about these guys, so I was wary when I called. Sure enough, I got a professional BAIT and SWITCH, one of the best I have ever heard. I told the guy he had confused me and I needed to cancel until I figured it out. These guys are scammers extraordinaire! The deals are obviously too good to be true. The package I had ordered did not include a battery and some other essential stuff. They should be shut down. "

Rating 2/10 1/5
modified review posted Apr-15-2010

"I got scammed just like everybody else, the prices are too good to be true and that’s about it. I put in an order and then decided to look at this web site. As I was reading this web site they sent me this letter after refusing to buy a battery for $150.
Unfortunately we are currently oversold on the item you have ordered, and it is currently on a backorder for 6-8 weeks. Therefore, your order has been canceled. Please note, your credit card has not been charged. Your cancellation number is: XXXXXXX The email address that you provided to us has been added to our "Notify List" and we will notify you as soon as the product becomes available.
How Does Our "Notify List" Work? Once the product you ordered comes back in stock, we will email you to notify you that your item is back in stock. If you which to re-place your order you may do so by clicking on the link which will be in the email.
Please accept our personal and sincere apology for any inconvenience you experienced with this order.
I hope they end up OUT OF Business
"

Rating 2/10 1/5
modified review posted Apr-09-2010

"Well folks, I had to see it to believe it, and I can tell all the people who think they are getting a bargain from these bastards, you are dreaming! These people as other people have mentioned are advertising low prices to get you to call them Next thing you know, the camera that they have advertised does not come with the battery which they try to sell you one for $350. They also try to sell you a 2GB memory for $150 which I can get it locally for $20. If you refuse to buy the add-ons, they automatically put your order on back order. Very rude sales people. DO NOT waste your time, because you will not get anything from these people!
"

Rating 2/10 1/5
modified review posted Apr-02-2010

"WHY DID NOT I READ THESE REVIEWS BEFORE I PLACED MY ORDER??? Bunch of lairs. They sold me Sigma lens $300 overpriced "it is on sale now!instead of $1400 you pay only $700!"Wile making the order I checked the price online-B&H has it for $400.
Chris says" their model does not have DC but one you buy has it". After I placed an order(how stupid!) I called Sigma and B&H and I was told this lens is identical to one from SkyPointDigital.
When I called for return authorization they offered me $150 credit or free 5 years warranty if I do not cancel the purchase. Why $150 ?
"Because anyway you are gonna spend $48 for shipping the item back and we will charge you %15 re-stocking fee so $150 will do and you got a good product!"-They said.
Moreover, they sent me wrong item without any invoice attached. When I asked to send me the invoice they said they will send the new invoice with new item.(!?) Instead of return authorization #they gave me an exchange#.
I am paying for return shipment and hoping to get full refund so I will never need to deal with this company again."

modified review This review was modified by JoshOm on April 02 2010 03:14:58 PM
Rating 2/10 1/5
modified review posted Apr-01-2010

"Complete SCAM. Placed order on 3/29. (First clue) They called me on 3/31 from an unlisted phone number after I placed my internet order to ask for a new credit card number, as their AMX wasn't working. So stupid me gave them my visa. (Second clue) While they had me on the phone, they tried to up sell me hard. I didn't bite. (Third clue) An hour later they canceled my order because the item I ordered was now on back order; the order they just confirmed. I got suspicious, and watched my credit card account. The same day, two random orders from different stores showed up on my Visa account totaling $80. My card was stolen. I immediately had to cancel my card. Lesson learned. $80 refunded from Visa. STAY away from this company. They will only steal your credit card and rip you off. If the price is too good to be true, it is. Don't be a sucker like I was.

Cancellation message: Dear xxxxx,

Unfortunately we are currently oversold on the item you have ordered, and it is currently on a backorder for 6-8 weeks. Therefore, your order has been canceled. Please note, your credit card has not been charged.

Your cancellation number is: SPD59122 The email address that you provided to us has been added to our "Notify List" and we will notify you as soon as the product becomes available.

info@skypointdigital.com"

 
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