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"Was going to buy the prolimatech genesis at frozencpu.com but when it came to shipping the genesis along with fans, it came to over 110 dollars. I went to google and searched to see if I could buy it somewhere else. That how I got to sidewinder. Not only was it 5 dollars cheaper, but also the shipping was also cheaper and the 140mm fans were also cheap, and shipping didn't go up at all. Ordered it monday night and got here thursday afternoon. Great products, they work wonderful and fast shipping! Will order from them again when I need somethingfor my computer.Great job and service!"
"I'm from the Philippines, when it comes to customer service, Gary is your man!!! I've had some problems and headache with FrozenCPU due billing and shipping address mismatch and ONLY Gary was the one who actually gave me an option to just fill out an auth form, send him a photocopy of my CC and email it to him.I was wondering why FrozenCPU didn't give me an option like this? I asked them but they hesitated in a not so friendly way....I guess they got too big that they don't even give a hoot on losing some $600 worth from a customer like me. Gary was a breeze to talk to and very customer friendly. He even the took time to thank me using our native language (google translate? XD). Anyway, I really wish him more success in his business..SideWinder + Gary + Reasonable Priced Items + Excellent Customer Service = FTWNote: This was actually posted in Overclock.net, but realizing I haven't yet posted an official feedback in this site, I might as well just paste what I posted there.."
"Ordered a keyboard, got the package (I'm from EU), everything was smoother than I had anticipated."
"I was on a hunt for some Feser Quad 480 Rads and Gary was there to help me fulfill that quest :) He was very helpful and answered all my questions. He also kept me up to date in the process of my order and the packaging was Fantastic!! Thanks again Gary and will definitely do business with you in the future. "
"I'm from Philippines, I just received the package after 6days.. Thanks to Mr. Gary Stofer, for fast transaction"
"No wonder they are elite merchants!! Their prices are excellent, they ship very fast and when I had to contact them, the reply came in less than an hour. I have shopped thousands of $/€ worth of goods, this was the best shopping experience. Highly recommended."
"Extremely fast and very helpful. I originally ordered 2 pwm fans, but only had one in stock. So they contacted to seller and come to find out they do not make them anymore. Sidewinder computers was very helpful with great communication, so i order different ones and got to NY in 2 days. Great job and I will buy here again."
"They have a good selection of water cooling parts, but I will never buy from this website again. I received a leaking radiator and had to return it. They received it and I didn't hear anything back from them for days. I then called them and was told that they had received it, but they lost it for some reason. They then sent my a replacement and that one was also defective. Had to rma again. Took forever to hear from them again. So, I had to call them. They just kept forgetting about me! I went with a different radiator which was cheaper and asked Gary if he could throw in a 45 degree adapter to make up for the price difference. Days later I finally receive it, but without the adapter that I asked for. It took over three months to sort this out and I ended up paying $80+ for a $30 radiator. Could've bought one from frozencup instead. That would've only taken two or three days. I think that if I had never emailed or called them, I'd still be waiting. Why did I have to constantly remind them to do their job? Why did a simple rma take so long? You'd think that they would care about their customers. Specially if they've purchased over $500 worth of parts from them. Terrible customer service! I don't care about all these positive reviews. "
"Sidewinder Computer is absolutely top notch when it come to product and customer service. This will always be my number spot for watercooling supplies. Sidewinder Computer had never failed me once; it really hard to find a reliable company that really help there customer. You will "NOT" regret. "
"The people at Sidewinder process the orders very quickly, and their prices are very reasonable. I have purchased from them on several occasions, and each time I was treated very professionally and curteously."
"Sidewinder Computer Systems is one of those rare vendors that not only has great selection and prices when it comes to PC gear, but follows through to ensure that you are completely satisfied. I've ordered from them several times now and have never been disappointed. Orders have always arrived in a very timely fashion. Gary runs a great outfit!"
"This is one of the best resellers for water cooling parts in the US. They are very professional, and efficient. Will do business with them again! A++++"
"Sometimes, we all need to stumble across a truly impressive vendor and be grateful. Sidewinder is prompt, effecient, punctual and most of all accurate. This is where my business will be sent for all things custom. Thanks for another quick order! "
"Sidewinder has great prices and EXCELLENT customer service. Gary is a GREAT guy and took care of me. I'm going to continue to shop here for sure!"
"My "go to" site for the hard to find stuff at great prices. Excellent variety of specialized pc cooling products for novices and experts alike. Top notch customer service!"
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