We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > ShoeBuy

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×
RatingsRating
Full Rating Profile
  • ShoeBuy

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@shoebuy.com
    • Phone: n/a
    • Customer Support: (888) 200-8414
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.89/10 7.89/10
    Chance of future purchase: Rating 8.81/10 8.81/10
    Shipping & packaging: Rating 1.91/10 1.91/10
    Customer service: Rating 8.34/10 8.34/10
    Return/Replacement policy: Rating 0.31/10 0.31/10

4,495 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2015-12-28

"It's a good deal for shoes. I like the free shipping and exchanges and return policy."



No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-28

"I was pleasantly surprised to see that the 30% off coupon worked for BOTH of the brands of shoes I wanted to purchase. Thank you!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-28

"Love shopping at Shoebuy!"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-28

"I like the discounts and sales"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-27

"I USED THE YEAR END BLOWOUT DEAL FROM AN EMAIL FROM SHOEBUY AND GOT SOME SHOES FROM MY WISH LIST."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-26

"Never had an issue with ShoeBuy. Love the shoe brands offered"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-26

"Easy, stress free way to keep my feet happy."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-24

"Many time repeat shopper. Always look here first for shoes. Great selection, great prices"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-23

"qqqqqqqqqqqqqqqqqqqqqqqqq"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-22

"Very positive. Site is easy to navigate and prices are unbeatable!"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-22

"There's nothing I hate more than being "ripped off". Felt that this was the best bang for the buck. Also LOVE that I can return/exchange for free!"


Rating 2/10
1/5
2015-12-21

"placed an order on 12/15/15, got an email on 12/21 saying they are out of stock and my order was canceled. Now I have no xmas present for my daughter, Shoebuy's reponse was sorry sir there is nothing we can do."

This review was modified by gwuenn on December 21 2015 12:22:32 PM

Rating 2/10
1/5
2015-12-20

"I ordered my daughter a pair of Ariat boots and was assured they would be here by Christmas. Well here it is a few days before Christmas and the boots haven't even been shipped out yet. I ordered them on December 11, 2015. I have never been this dissatisfied before. I DO NOT recommend ordering from Shoe buy if you are wanting something quickly. It seems everytime I call and check the status order they give me the run around. I have even emailed them several times and no one has emailed me back. Now my daughter will probably have to wait until after Christmas to get her gift. OH and not to mention that they have already taken the money out of our account!"

This review was modified by gailkimsey29 on December 20 2015 06:25:37 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-19

"Easy and convenient shopping. Large variety to choose from."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-18

"Always an easy process when using your website. Love your company!"


Ratings Calculation Change


Share ShoeBuy's store rating

ShoeBuy is not a merchant member. If you're this merchant, learn more!

ShoeBuy is not a merchant member
ShoeBuy does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!


See all Merchant Members »