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Ratings & Trust

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Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.


Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

Store InformationStore Info
Full Rating Profile
  • ShoeBuy ShoeBuy Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@shoebuy.com
    • Phone: n/a
    • Customer Support: (888) 200-8414
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.73/10 7.73/10
    Chance of future purchase: Rating 8.85/10 8.85/10
    Shipping & packaging: Rating 2.92/10 2.92/10
    Customer service: Rating 8.51/10 8.51/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

2,008 Customer Reviews

Rating 10/10

"Easy to search and find shoes. I like the reviews. I applied a coupon - happy day. "

Rating 8/10

"Don't like it when discount isn't applied to all items. "

Rating 10/10

"Like the shoe fit helper that advises how a show will fit me."

Rating 10/10


Rating 10/10

"All wenthe well. I am looking forward to receiving my order.

Rating 10/10

"Best price. Always get the item within a week. No-hassle returns. You almost always have what I need."

Rating 10/10

"Always have a great choice of shoes and easy to navigate website."

Rating 10/10

"Great prices and fast shipping, what's not to love about shoebuy"

Rating 10/10

"I love Shoebuy! Your free shipping and returns is very important to me and is why I keep shopping with you. Also that you have a good variety of wide widths. "

Rating 10/10

"Having to actually type in a message was the worst part of the experience.????"

Rating 10/10

"Great price on bag I've been looking for. You beat out all others."

Rating 10/10

"It's easy to shop at ShoeBuy and I like the convenience of having free shipping both ways. I have a hard to fit foot and it's not easy to find shoes. Having the option on ShoeBuy is easy."

Rating 10/10

"Shoebuy has quality shoes in wide widths so it makes shopping much easier for me. I really like the FREE shipping and returns policy - that is why I shop at Shoebuy"

Rating 10/10

"Never any problems with ordering online. Service satisfaction always guaranteed."

Rating 8/10

"Happy to have found a boot that was regular price in-store and discounted here. I also like the free shipping and no taxes!"

Ratings Calculation Change

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ShoeBuy is a Merchant Member! Learn more

ShoeBuy is a merchant member
ShoeBuy participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.