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Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

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Full Rating Profile
  • ShoeBuy
    • Address: n/a
    • Contact: service@shoebuy.com
    • Phone: n/a
    • Customer Support: (888) 200-8414
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.77/10 7.77/10
    Chance of future purchase: Rating 8.83/10 8.83/10
    Shipping & packaging: Rating 3.13/10 3.13/10
    Customer service: Rating 8.46/10 8.46/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

1,401 Customer Reviews

Rating 10/10
5/5

"I have been shopping with ShoeBuy for years. Always happy with service. Sometimes the shoes I ordered did not work but there is a no hassle, free return policy. Unlike some companies, that only have free returns if you exchange, there is not a fine print exclusion with ShoeBuy. "



Rating 10/10
5/5

"Great selections! I buy all of my son's shoes here because I have a hard time finding Wide sizes elsewhere."


Rating 10/10
5/5

"I did have an issue with a gift certificate code that customer service corrected within minutes!"


Rating 10/10
5/5

"Easy shopping experience with great selections! Will shop here again."


Rating 10/10
5/5

"very easy-very convenient
very happy free shipping/return
"


Rating 10/10
5/5

"I like that fact that I can buy with confidence, knowing that I can return an item if I am not completely satisfied with it."


Rating 10/10
5/5

"Love the price! Great site and easy to place my order."


Rating 10/10
5/5

"Love the website and shoe prices. Just find the international shipping almost makes it not worth doing. Puts prices close to Australian prices."


Rating 10/10
5/5

"Fast quick service and on the spot discounts. What else should I write? This is my first time here... "


Rating 10/10
5/5

"I was able to find what I wanted which was great. "


Rating 10/10
5/5

"I was looking for a pair of red sandals by Ecco. I found the shoes in my size in the color of choice. The checkout process was very easy.
Thank you
"


Rating 10/10
5/5

"My experience has been very good. I had a return that went very well"


Rating 10/10
5/5

"Disappointed that during process my color was not avail when I went to checkout "


Rating 10/10
5/5

"Nice cashback w/ebates, and nice 25% discount code. Also appreciate the free shipping & returns."


Rating 10/10
5/5

"Very satisfactory experience. Love the free shipping and free return."


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ShoeBuy is not a merchant member
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