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Ratings & Trust

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Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.


Organizing your Reviews

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Store InformationStore Info
Full Rating Profile
  • ShoeBuy ShoeBuy Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@shoebuy.com
    • Phone: n/a
    • Customer Support: (888) 200-8414
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.82/10 7.82/10
    Chance of future purchase: Rating 8.80/10 8.80/10
    Shipping & packaging: Rating 2.92/10 2.92/10
    Customer service: Rating 8.38/10 8.38/10
    Return/Replacement policy: Rating 1.36/10 1.36/10

3,330 Customer Reviews

Rating 6/10

"problems trying to check out with pay pal. wound up using credit card."

Rating 10/10

"Have been a Shoebuy customer for a long time and it is always a pleasure.Such great deals and quality"

Rating 10/10

"I try to buy at local stores but they don't sell chacos. Shoebuy is usually my next choice. "

Rating 10/10

"Very easy finding shoes for my son! I like the layout of products , makes it easier to view!"

Rating 10/10

"Fast, easy and great price with the applied discount."

Rating 10/10


Rating 8/10

"When I initial put in my order it appeared that there was a problem with your sight as it was not accepting my order. I'm glad my patience paid off and I was able to place my order."

Rating 10/10

"Very helpful and friendly customer service. Thank you!"

Rating 10/10

"Wow. Had just what I was looking for, best price I found anywhere and free shipping! Can't ask for more than that!"

Rating 10/10

" "

Rating 10/10


Rating 8/10

"nothing else to say good experience glad i found 20% off made it even better. "

Rating 10/10

"Great selection. Convenient way to buy. Always seem to find what I need/want. I have a narrow foot and cannot find what I need in local stores."

Rating 10/10

"After searching all over, I finally found a pair of shoes I liked, at a price I was willing to pay (thanks to the Columbus Day Sale) "

Rating 10/10

"best price on these boots hard to find glad I found your sight thanks"

Ratings Calculation Change

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ShoeBuy is a Merchant Member! Learn more

ShoeBuy is a merchant member
ShoeBuy participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,688 merchant members.