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"I am a first time buyer on Shnoop. I ordered the Powergenix battery pack on Sunday afternoon...received a notification with order number AND tracking number that evening, and received the package today (Wednesday) in the mail. FANTASTIC. I WILL order again."
"I've made two orders from Shnoop and both shipped promptly and the product arrived as described. They used the US Mail, which I personally prefer over UPS and FedEx. "
"Ordered a charger set from the Shnoop.com but never got it. The tracking information shown it was lost in route by USPS. Contact the company several times and finally they asked me to send a statement saying I didn't get anything, then they can refund me. I sent out the statement mail immediately but they just kept silent, didn't reply my mail, didn't refund, just silent.A few days later, I got a phone call from the USPS, telling me that they didn't found the item as per my request ticket. I didn't file anything through USPS, I just contacted Shnoop directly. This pathetic company stole my information and fake the complain ticket to USPS under my name! Worst store ever, will not buy any from it anymore. Please stay away from the store to save your money and time."
"I am extremely pleased with both the service I received and the item I purchased. My order shipped 24 hours after it was placed, and six days later. I recommend this merchant. "
"I ordered a LOT of stuff from Shnoop, they all were really good for the price. All you have to do is to know what to expect, if a $500 watch is for $90 it is probably open box, you have to consider your priorities. A fancy box, or a low price? for me i like their prices, their packaging isn't fancy most of the time..but i got a lot of orders in retail box. Just don't expect a retail box when it is not stated, or when it is a recertified item. The only bad thing i found is the 13% restocking fee, so if you aren't convinced with an item or can't sell it on eBay.. try not to be tempted..and don't buy it!"
"Received my items postage insufficient nearly $1., was really embarrassing to have the delivery guy hit me up for the difference in front of my coworkers. I get the item, and it's the wrong color and size. I have my order e-mail in front of me, and it's sure not what I got. Good luck getting them to make good on the return. No contact from the site's form e-mail generator. Their prices may be tempting, but their order fulfillment department is clueless. Free shipping is bad shipping here, just read the reviews already here. Don't risk it on more than a few dollars' savings."
"Buyer beware: I believe this site is affiliated with BlingDaily.com and both sell junk with a no-returns policy. Unfortunately, I wasn't aware of this association before ordering a $25 Casio Waveceptor watch from Shnoop. Like the Waveceptor I ordered from BlingDaily, this one arrived with no packaging or instructions and doesn't work properly. To make matters worse the watch from Shnoop is used, although they didn't state so in their ad.Since trying to get my money back is too much hassle, I'll probably toss the watch and make sure others don't get burned by these crappy dealers of bad watches."
"I ordered a Thomas Break Down Train set for my grandson's 9/11 birthday, on 8/31, with no honest hope of having it in time. Shnoop sent it the next day, and I received it in less than a week! PLUS, their free shipping offers are even honored for shipping to Alaska, which VERY few companies will do. And, the item was PERFECT! I absolutely LOVE Shnoop.com!"
" I order the rechargeable batteries on July 30, 2010, and never received it. Dispute thru Paypal on September, then I finally got reply from shnoop.com customer service promised to refund me or re-ship it. Then 2 more weeks later, no refund and no package, I emailed them numerous times, they are trying to ignor me now. Totally the worst online store. This is my first order and my last order and the lost of $17.95.updated 9/17/2010finally got my package today after went thru all the hassle, why can they just fix the problem in the first place, if you are buying something expensive you need to think twice before placing an order."
"Received the item in less than a week and the items were as described. I had to pay USPS $1.62 extra at delivery, but Shnoop credited me with that amount promptly after contacting them via email. Would definitely shop with them again!"
"one of my rare US to Manila transactions and I completely satisfied with the item and the delivery service. Cheers!"
"This website is bordering on scam. I like most people first saw a deal posted on a major deal forum and placed an order for a digital frame with free shipping. When arrived the product has minimal padding and there is a 4" size hole on the box. Inside the electronics is broken and the frame shattered - some parts apparently lost through that hole even. The site sent me a RMA number but didn't provide a return shipping label. They dropped dead on any further email inquiries directly or via Paypal. They don't have any phone number. In the end I spent nearly $20 to ship it back in order to satisfy my credit card's dispute requirement. It has been 2.5 months and there is still no word from them on my refund. Reading the reviews here they are probably busy talking to all the credit card disputes from customers demanding refund. 1 star"
"This site sucks.. I received a broken watch.. then they wanted to ship it back to them at my expense which costed more than the actual watch. then paypal didn't even refund my money. this site sucks!!"
"This is my 5th Accutron watch I have purchased from these fine folks. The watches have been NEW, the price was the best, including E-bay, the order was shipped the next day, and the customer service was terrific. How could anyone find fault with this seller is beyond me. There is no reason why I won't be buying from them again."
"First purchse for me from Shnoop and all went well . Ordered the "4-Pack Lightwedge Pocket Magnifiers with LED Light" , and everything was as promised (new/retail) . Shipping was very fast . Happy customer ! "